Wow! Best Sephora experience I've had. I went in the last 5 mins before they closed. I quickly told…read morethem what I needed and instead of becoming annoyed they all became team player and all helped me out in one way or another. I did not feel rushed even though they were closing the store. A huge thank you to the women in this store for being so friendly and helpful. The store has been there for a year and I never noticed it till now haha. You can park right outside the store, it is a stand alone store at Westland mall.

The worst experience I've ever had. I went to make a…read morepurchase, and the person who assisted me added a product that I did not take, with a value of $60. When I realized it, I returned to the store, and that's when the worst customer service experience I have ever encountered began. First, the manager did not apologize for the mistake they made. She treated me practically as if I had stolen the product. She asked the person who reviews the security cameras to check whether I had supposedly not taken the product so that they could process a refund. In addition to that, when she said that she had already reviewed the camera footage and that my money should be refunded, she told me to wait until the entire line was cleared so they could assist me. When I complained about why I had to wait for an error they had made, she decided to open the register and finish processing the transaction. The manager showed no gesture of kindness at all. I asked to speak with someone of higher authority than her, but she said she was the only person in a higher position. She gave me her full name and told me to complain to whoever I wanted. I had never felt so humiliated and upset by the attitude of a manager in a store. People must be careful when making a purchase, because if they have to return a product or file a complaint due to a mistake made by the store, you will receive the worst experience. The manager's name is Marite Miranda Canovas. She should not have a position like that when she does not know how to treat customers.

just received my delivery from Perfume Outlet!! I'm so excited to adding these my collection…read more Thank you !!!

Amazing service and selection of fragrances unisex, male and female many to choose from designer…read moreand Arabic. Love the store conveniently located an well organized as well as great prices

The shipping and customer services was excellent, but all the Mascara product pack of 6 that we…read morechose were dry. We loved the make-up mix boxes.

Try buy some cosmetic to test.Like the product. Deliver in good condition. Will buy again because…read morebe a reseller soon.

"Estoy familiarizado con los productos de Salerm y puedo afirmar que son de buena calidad. Sin…read moreembargo, mi experiencia con el servicio al cliente en Miami ha sido decepcionante. He intentado ponerme en contacto con ellos porque estoy interesado en incorporar sus productos en mi salón de belleza. Hace semanas que les envié un mensaje y aún no he recibido respuesta. Además, he estado llamando durante los últimos tres días sin éxito. Creo que cualquier empresa que se precie no puede permitirse el lujo de ignorar las llamadas de sus clientes. Da la impresión de que no están interesados en adquirir nuevos clientes. Espero que tomen medidas al respecto, ya que esta situación proyecta una imagen muy negativa de la empresa. Entiendo que a veces puede ser necesario esperar unos minutos al teléfono, pero el hecho de que no respondan ni a los correos electrónicos ni a las llamadas es inaceptable. Una empresa que no puede atender las llamadas de sus clientes no me inspira confianza."

Salem professional salon product,are one of my favorite ,product, color, shampoo ,deed condition,…read morefinished,hair spray, I use all of then at my salon ,I'm very happy ,and my clients satisfied. I really love this product, for all hair type.

Excellent the service ,good prices ,a big variety of perfumes ,friendly ambience.good shippingread more

They have the best prices for perfumes. Great, helpful salespeople. I walked in not knowing what to…read morebuy and the lady that helped us, Maribel was extremely resourceful and patient. We walked out with 11 perfumes and colognes all cheaper than any other retail place. Definitely a diamond in the rough!

I've always had a good experience here with all the stock and great staff. It's easy to get in and…read moreout of as the parking lot is huge. The place is tidy and clean.

I was in the area and needed to pick up some items. I found this walgreens a bit on the smaller…read moreside and they didn't have as many items as other pharmacies. I also found the prices a little bit higher especially for Florida. The cashier was really nice and even told me about the sales.

Donata skinfood completely changed the health of my skin for the better! The lemongrass scrub,…read morespinach soap, pine tar soap, and scar butter are my favorite. My skin completely cleared up, and the scar butter has erased my dark spots. There are a variety of products for all skin types. I'm looking forward to trying the oatmeal salve next.

Not only is Donata, a sweetheart her products are amazing. I would definitely recommend her…read moreproducts for anyone that has any kind of skin blemishes.

I was forced to come to this store because of a specific item. What I witnessed was atrocious…read morecustomer service. None of the employees help (and there were four on duty!). One employee was bringing in a grocery cart from the Fresco store next door and told me to ask someone at the register. The way these women speak, address you, dress for work, and conduct business is shameful.

The workers in this store know nothing about the products. I only come here because it is close to…read moreme, the service is terrible. The lines are long, cashier takes very long & is rude. Don't recommend anyone to come here.

El servicio estaba OK. La muchacha que me atendio parece que no sabia mucho. Le pregunte por un…read morecierto producto y me miro con una cara rara. No me ayudo mucho y se fue dejandome sola. Hasta que vino otra muchacha con pelo crespo y me indico que ese producto no lo tenian pero me vendio algo similar. Muy agradable. No todas que trabajan aqui te tratan igual.

Management staff need RE-TRAINING about their corporate return policy. A few days ago I purchased a…read moredefective blow drier using my rewards card. When i attempt to return it, they shut me down with "cannot make refunds without a receipt". I calmly stated that #1, i dont need the cash but i need to return the defective item and get whatever refund method applies based on their policy. And #2, their return policy is both online and behind their receipt. I was told my the manager on duty today May 18 at 5pm that all management to district made CLEAR they will not accept refunds with no receipt/ no exceptions. Hum? I asked if this is a franchise to make their own rules (at this point i am clearly upset since some hair drier CAN BE DEFECTIVE and most are not cheap.) And the manager on duty said, she is just taking care of her job. Which I totally sympathize but as a customer I AM TRUSTING their policy and they can conveniently change it. Long story- short, after waiting and refusing to move until I get this situation resolved, they called another manager from another store (the one that says she was going on vacation tomorrow) and she "authorized" the refund with a store credit JUST LIKE THE POLICY SAYS. But their pride was too big to tell me in my face: "We will do the exception ... just for you." I was not flattered. I just waste my time for something could've been done at the beginning. Store 552 W 29th Street in Miami