I came in here one time looking for a wig for a costume. I found out they do not have wigs BUT I…read moretook advantage of me being there and I went ahead and asked away every single thing I wanted to know about dyeing my hair without damaging it. The lady working there (wish I could remember her name!) was SO helpful and patient with me. Not only did she know what she was talking about but she practically held my hand and showed me the options they had. They have a great variety of colors and hair products that don't damage your hair. I was very satisfied with the customer service here. She even suggested a hair stylist!

From the owner: Sally Beauty at 12105 E. 96th St N in Owasso, OK is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

They are absolutely horrible, pharmacy is bad and the store itself is even worse. They're all lazy,…read moreincompetent, and very unprofessional. There was a literal THC vape left on their register. They had one person left upfront working both the photos and registers, while no one else was nowhere to be found. Just a joke, don't get me started on their managers. Even bigger joke, they left their ONE employee high and dry to do all the work when Ive seen them talking and not helping anyone. 0/10 store. No body should go here!!!!

wanted to refill prescription because I got a call saying they were out of stock. I called and got…read moreput on a wait for over an hour and a half and no one ever answered me.

After having received a damaged delivery from BBW and having issues reaching an actual person in…read morecustomer service, I went into this shop. They took my damaged return and let me make new selections & even threw in a bday freebie and I was able to use an additional coupon! Be sure to sign up for their app to earn rewards! Everyone in the store was super helpful with suggesting items, leading me to specific areas I was looking for & showing me the latest can't live without items. They were all so friendly! They fixed my shipment & made up for my hassle. Thanks BBW!

How many times have you been to a B&BW and this has happened:…read moreYou walk in. You immediately get accosted by sales staff. Sales staff refuses to leave you alone. You try to get in and out as quickly as possible and vow never to return. Basically, that's always been my experience at B&BW. Luckily, at this B&BW, nobody tries to accost you. Amazing! The shelves are actually stocked full which is nice. I'm totally not a fan of their products, but the store looked nice. My grandma has vowed never to return after they refused to honor a coupon they had given her, but such is life.

The signage was incorrect with men's suits and I had to buy a suit that I really liked when it was…read moreat a lower price. That is a classic example of bait and switch and is an illegal business practice. I offered to let the associate and manager fix the issue but they refused.

Before you walk into the store, you know this is the nicest JCPenney's in the Tulsa area. The…read morechic, modern exterior is reflected in the decor inside. The inside was bright and clean. The staff was nice and helpful. Only downside was that the sale prices were more expensive than other JCPenney's in the area....

Can't even give a star for the pharmacy I submit refill every month and every month it is delayed…read moreout of stock. I understand occasionally but every time I try and refill get it together Walgreens!

Customer service is always good here but the floors look like they need swept bad every time we go…read morein. There are leaves throughout the entire store.