I want to start by saying, I LOVE this place! I went to another salon before, and my stylist…read morequit...it's one of those high turnover places. Bummer, but I still needed to find a stylist and I didn't want to go back to a salon where the next stylist would end up quitting on me too. So the search for a NEW salon started, and I ran across rustic roots. I honestly had never known they were there, I ran by them to go tanning. I called that day, because I needed a color touch up so badly. I figured there was no way they would have anything open for the same day, but the girl on the phone said she could fit me in the same day! Like....yassss! I got there and my stylists name was Kiley. She was so friendly and offered me coffee before we got started. The consultation was extremely awesome, she asked me very specific questions to know exactly what I wanted. They use Aveda and I've never tried this color before, but I am a believer now for sure. The color didn't have a horrible smell and was very gentle. Not to mention the SHINE when she did my blowout was nothing short of perfection! I HIGHLY recommend Kiley, that's my go to girl from now on! I told her never quit! It's a bit pricier than some places, but Ill happily pay it for the quality I get here!

I've been going to Rustic Roots for years. Kiley is my girl who is very skilled at designing my…read morehair. I get highlights every 6-8 weeks. The quality of the salon is awesome, as is the friendly staff. It is a relaxed and comfortable place to hang while getting beautified. It's not stuffy, but a fun atmosphere where we walk out rockin our hair. I really like going to get my hair trimmed or highlighted. It's a low key place that uses Aveda products. They have every Aveda products available to purchase, if you wish. Plenty of parking in front or back of salon. It's a win win. Try it for yourself, you will thank me later.

Absolutely amazing salon. I cannot praise it enough with how well they do your hair and treat you…read moreand make you comfortable always asking if you want something to eat or drink if you're comfortable, they have amazing music always playing keeps it upbeat and exciting my hair stylist was Michelle and she did an amazing job. She did exactly what I was looking for between the cut the color the style everything this was my second time going there for a cut and color. I have brought my daughter there numerous times for haircuts as well. I will be going back in December.

Pros. Amazon location. Color was very well done. Very nice and welcoming…read more Cons. The beads to my extensions started falling out during the day. I did nothing different in the 10 years I have had IBE extensions but they began falling out and my wefts started to fall. I called twice within 3 days with NO RESPONSE. this is not what I expected from a professional extension salon. UPDATE. I did hear back from the salon after posting this review and appreciate their response.

Well it costs about the same as Supercuts. You get about the same kind of haircut without the money…read moreback guarantee. Gave very clear direction about what I wanted and felt like she just cut my hair the way she wanted to. When asked "what don't you like..." I was speechless. So just stay away. They may be great for women; I don't know.

I have stick straight hair and have found it difficult to get someone to cut it evenly. I have had…read morethe same stylist here for several years and she does a GREAT job. Tracy listens to what I want but will suggest things to try also. The atmosphere is peaceful and comfortable. The other staff is also very pleasant. The salon is easily accessible and has convenient parking. I would definitely try it!

Taylor to the rescue!!! I called at 9:05 am because I needed help with a hair dye disaster and by…read morethe grace of God, there was a cancellation with Taylor. I immediately went and Taylor made miracles happen. She not only fixed my hair but made it beyond my wildest expectations! Highly recommend

set up an appointment for my daughter to have hair extensions put back in. We brought our…read moreextensions with us. the girl quoted us a $50 service fee. I called back a second time and asked the receptionist to confirm the price of the extension - once again it was a $50 fee. so we show up for our appointment and we find out it's now $200 we asked to speak to the manager and explain our predicament - the manager started scolding me . I asked her if we could meet in the middle and split the cost therefore they don't lose money but we'd also don't pay for something we were missed quoted twice on.- the manager then said "this ain't no game show honey" and she continued to scold me.... She's very condescending and rude. I would think twice before going to her or her store for service.

Amazing haircut. Loved the experience. The people were very nice and had great conversation. Me and…read moremy family love coming here. Will be back.

Went to this location to get a trim on my bangs and a half an inch off in the back. I ended up…read moreleaving in tears. I just needed a small trim so they weren't in my eyes, and they ended up getting completely butchered. Also about 2 inches are cut in the back... very uneven. It was an older lady that could barely even hold the scissors and had shaking hands the whole time, and took over 30 minutes to blow dry my hair. When she washed my hair, there was still soap in it when she finished, and I left with my hair feeling disgusting. She didn't wipe any of the hair off my cape or my clothes. Do not let Dee cut your hair!!!!!!! The next day I went back and told the two girls that were working what happened, and they said they would fix it no charge. They had to take off more in the back to fix the damage from the night before and more off the bangs, but the bangs are still uneven and they start way too far back, and I cannot style them at all no matter what I do. I've been a wreck and my self-esteem is shot. It's embarrassing to even be in public. Horrible experience 2 days in a row. & wasted so much money. I deserve a refund.

Top notch salon with a friendly group of talented professionals in the suburbs, a true gem! I used…read moreto live in Crystal Lake and now I drive nearly an hour each way because I haven't found another salon that can do my color and cut just right. Chrissy, Kristin, and Andy have all cut and colored my hair over the years and they are all amazing. I learned the salon trains everyone on the same techniques, so I'm comfortable with more than one stylist. They truly listen, make suggestions for my type of hair, and it always turns out looking amazing. My most recent visit, I wanted a new shorter style, Chrissy cut around 6 inches off of my hair and it looked exactly like I had envisioned! I'm ready for Fall! Over the years they've also made product recommendations and allowed me to sample products. I'm now completely hooked on Surface hair products and most recently their Glo Minerals make up line. If you're looking for a new salon with a nice atmosphere and truly talented stylists, I highly recommend Salon Mackk.

Don't waste your time with this Salon! I wasted 10 years of…read moremy life trusting them, and all of a sudden, when I thought to ask questions about a newer stylist (because my original stylist was busy until a later date) my questions about the new stylist's qualifications and education were met with angst and a defensive attitude from management. Same thing happened when I asked for the new stylist's recommendations for new hair care products for a color appointment...the management team thought it necessary to dismiss me as a client completely. Seek hair services elsewhere! (wish I could leave a zero star review)

Incredible salon, awesome staff! I recently moved into the area and Aveda Salons are the first ones…read moreI look for. I have never had a negative experience at any Aveda Salon and 3 Dimensions (my sixth) is no exception. When you come in you are greeted by friendly, welcoming people. Gina takes care of you from the moment you walk in the door until you leave, always with a smile on her face Special kudos to Nicole (hair) and Courtney (nails). Nicole carefully goes through consultation with you listening intently to make sure she knows exactly what you want, and is simply superb. She even fastidiousy checks beards and goatees to make sure they are the way you want them and trims them for you if desired. Courtney is the best manicurist I have had in 10 years. And YES guys do get their nails done (you would be quite surprised at the number of executives who do). If you really want to take care of your hands, there is no better way to do so, and few that can do guys' nails like Courtney can. She practiced on her boyfriend's nails (lucky guy!) and she has it down to an art. And no, I don't get color polish, :-p, just cuticle oil and possibly a clear top-coat. You ought to try it sometime..!

FINALLY! JUST WHAT I WANTED!…read more First time I've been to this salon. Got a great haircut with Courtney today. She listened and knew what I was talking about. It is so cute and exactly what I wanted!! Thank you a million times!!

I moved to this salon to follow Crystal. That's how great she is! The salon is nice and open, and…read morethe staff is very nice. Compared to my previous salon, the prices are really reasonable. They have a mobile hair dryer which is very quiet. I didn't have to move to a chair in the corner which was nice. Also, the heat wasn't too much so I was really comfortable. You can't go wrong with this salon!

I don't think there are words to describe my visit today. Melissa was my stylist. I am one of the…read morepickiest people on the planet when it comes to my hair she did a phenomenal job. Absolutely beautiful I can't thank you enough the customer service also the ambience of the shop we had an absolute blast.