Ms. Janie Crum is the BEST PERSON EVER!!!! :-) Her customer…read moreservice saved our college dorm move in with our son. I arrived in Tallahassee with a van of college stuff fir sons dorm room! Lost my key to our storage unit! The normal bolt cutters were not an option! Ms Janie cut it off with a GRINDER!!! Yes a GRINDER!!! :-). She saved a least a day of wasted time!! Again, great customer service and would not accept my tip!! Very classy and professional!! - Rob Thompson

Janie was awesome. I rented a 4x5 that I was going to use only a week. Very helpful and fast.read more

Sporadically change their rates, double the rate and say that it's random and then if you're not in…read moretown to get your mail, you don't know they're doubling the rate and then they refuse to reimburse you after agreeing to lower rate back to previous.

Clearly someone isn't doing their job. Had to go to my storage unit to clean it out multiple times…read morethis week, because everything got ruined from mildew because their not maintaing the correct temperature. Clothing and furniture that cost hundreds of dollars are now ruined. Also, whose cleaning the place? 4 trips to my storage unit, and everytime I went the same trash was in the same place. STAY FAR AWAY!!! Hope a manager sees this and realize how crummy they are. To bad I can't add a photo where you can smell the mildew.

If you're looking for some place to store your your private things safely, look no further. Jack in…read morethe Box provides a clean, safe environment for all your storage needs. If there's an issue, it's quick to be handled and dealt with. Do yourself a favor. Contact Jack in the Box

Josh has great customer service skills and goes out of his way to make sure you're taken care of. I…read morehad a great experience with my short time at this facility (about two months in total) and I highly recommend it if you need a space to store any valuables. Great service.

Very helpful and economical for a short term rental Rented a small unit for dorm room items to…read morebe stored rather than drive back home. Dave was very polite and helpful with the rental

There should be a place for a negative star! this particular storage unit on Capital Circle NW has…read morepoor management!!! I was advised at the last min. that the camara wire was attached to my storage unit and they needed to get into my storage as soon as possible. So, I had to take time out of my schedule to accommodate them to see if that was an issue. Come to find out they will need to move everything in my storage in order to get to the wire. They have no intentions of accommodating me and advised me if I am not able to let them in, they will get in anyway. They did not allow me to choose a time that would be best for me. The customer service and poor management I would not recommend this unit space at all!!!!

We had to move overseas for several years. Had a terrific experience with using this place for…read morestorage. Very helpful and supportive, even when we had to arrange things from overseas.

From the owner: Quality And Excellent Rates…read more Budget Storage in Tallahassee, FL is owned by an FSU graduate who wants to give prospective and current customers a good reason to store their prized possessions in this facility! We are always trying to improve our service and appreciate all your feedback. Call or email with all your comments and inquiries. We have an excellent history, a solid reputation, and years of experience taking care of the business and personal needs of our customers. We appreciate you visiting our website and hope to have the opportunity to show you the reasons we are the best! Our property maintains a clean and safe facility. Our on-site managers are helpful, courteous, and professional.

Lot of positives, one big negative. Your rent amount is locked in for a year, but after that, they…read moreraise it considerably every year. Over a ten year period they raised my rent an average of 25% every year. The average rate of inflation was 3.3% per year during that period. My initial rate of $154 ballooned to $388 per month. Why didn't I move? I had built shelves for my unit and hated the hassle of disassembling them and moving. But the main reason is I'm an idiot. I now pay $125 per month for a similar unit where long term tenants tell me raises in rent are seldom and modest.

Had a great experience trying to get a storage unit for my parents. We had many delays and…read moreRandy/Alicia were very accommodating. The facility was very neat and clean, with many different options. Thank you Randy for your hospitality during the walk through of the our unit.

The staff is pleasant and efficient. Quick responses to emails and messages left. Fantastic…read morecustomer service! Highly recommend!

Free truck use, very clean property, the staff was great. They broke down all of the details for me…read moreabout my move in. Signed me up 4 the app. This is the best storage place in town.

My daughter is entering her senior year at XULA, and for the past three summers, we've used Summer…read morePack-It to store and redeliver her belongings. Each year, the process has been smooth from start to finish. We've never had an issue with the service, customer care, or the condition of her items. Everything was well taken care of during storage and always returned in great shape. As a family from California with a student attending an HBCU in New Orleans, we were initially nervous about summer storage from afar. But Summer Pack-It gave us peace of mind every single time. Anytime I had a question or needed help, I was able to call or email and get a prompt response. Their communication and professionalism made everything easier during what can be a hectic end-of-year transition. I'm sorry to hear others may not have had the same experience, but if I can offer any advice to future customers: Stay in close contact with the company before your scheduled delivery or pickup. Be organized, know what you need, and communicate clearly--this helps them meet your expectations. Thank you to the entire team at Summer Pack-It for three summers of excellent service. You've truly made a difference for our family!

PLEASE DO NOT USE THIS COMPANY!!! I had a truly…read moredisappointing experience with this company. First, customer service is terrible and barely answer their phone but when they do, they are very unresponsive with my inquiries. Second, I used their ship-to-home option. Most of my belongings were broken and my personal items have been gone through and resealed. On top of that, my tv and my refrigerator are missing. When I inquired about my those items. I was told on the day my things were being delivered that my fridge couldn't be shipped due to "federal regulations." The lack of poor communication has made this process very frustrating especially as a college student Finally, their prices are extremely misleading. I paid for the standard short term storage thinking that was the best option but there were hidden fees. Overall, I would strongly advise against using this storage company. Save yourself the frustration and look elsewhere for a more reliable and customer friendly service.