Went to their offices on 3/30 to find out the status of my escrow & found out that the escrow closed on 2/15/2018. Got the check , then later saw the words "Void After 30 days ", date of issue was 2/15/2018. They claimed to have been trying to call me but I never got any calls/messages from them. I returned the 2/15 check to them asking them to make me another one (with a more recent date). They INSISTED that since I was not taking any cash out, the bank SHOULD be able to accept the check as a deposit. They wanted to charge me $25 for stop payment (they had the 2/15 check). Told them that I was a bank employee years ago & I would not accept the 2/15 check on 3/30 with the words "Void after 30 days" written on it. Their manager started making suggestions that I deposit it in my ATM account, maybe the deposit will go through. I said that I would rather deposit the check to a teller in person. It was agreed that I will not pay the $25 stop payment fee (they still had the 2/15 check) & I return on Monday 4/2, sign an affidavit saying that the 2/15 check is no longer negotiable & I will take the new check.
Lo & behold, they wanted me to pay $15 notary fee. I just sat down in disbelief. The manager had another outburst, asking me "What do you want??, You didn't want to pay stop payment fee ($25) on 3/30 & now you don't want to pay the notary fee ($15), We don't give things for free, we're running a business here!!!".
I had to explain to him that if your employees called me earlier (which they keep claiming they did), I could've gotten the check within 30 days of 2/15/2018. Sensing that he realized that his employees gave up on calling me & the check was sitting in their office for more than 30 days, he decided to settle the notary fee out of his own pocket, just to get it over with. I signed the affidavit, took the new check (dated 4/2/2018) to the bank & made the deposit. I later asked the bank officer if they will accept a check dated 2/15/2018 with "Void After 30 Days" on it . The bank officer said "Never".
Ladies & gentlemen, I was yelled & screamed at in front of everyone for picking up a check that was due me, I never raised my voice & told the manager that I was not a trouble-maker, I was being made to pay for things their employees failed to do (keep calling until they hear from me/or any customer). That they were running a business ??........ I will let you decide if any of you still want to do business with them read more