When I needed to file paperwork through the courthouse it got really confusing and I didn't really know what to do. When I looked for a lawyer to help me with the court documents I realized it was going to cost me a small fortune. My brother in law told me about this paralegal office and said he had used them to prepare some child custody paperwork for him. When I went to the office to check it out, I was greated by some nice ladies and they answered all of my questions without pressuring me into using their services. After checking a few other local places, I ended up using this company and I am glad I did. The price was affordable and they provided me with amazing customer service. read more

Sentrex Legal Document Preparation - Legal Services Near Me - Riverside, California

To anyone looking to utilize this company. THIS IS A WARNING DO NOT USE THEM. They will in fact scam you. I advise you to find another company to do business with. My Father found them on his own and NOT one person was helpful. Paid for an attorney and they attorney did not appear in court. Nor were the documents filled on time. Save yourself time and money. read more

Beware. Choose any other paralegal service but this one. They only take your money and pretend like they can help you with any and all legal services. They love to prey on people that are struggling emotionally and get as much money from them as possible. They tell you what you want to hear and then you pay them and they get none of the things done in the time frame they've specified. Then they dodge phone calls so you have to go in person. Once there they are rude and try to gaslight you in to thinking it's all your fault. They don't let you know when they submit paperwork they don't let you review it prior like they tell you they will and they don't write out your paperwork in legal terms. They copy and paste your statement so you may as well do it yourself for free. This place is a joke and the office is a disaster. The secretary is a very unprofessional and rude. This isn't the same people this company had before, they don't want to help they just want to take your money. read more

I had been trying to divorce my husband for 10 years now. The court and some other attorney's had told me I had a very tough case because my husband was not in the country and he's not able to come to the US. I got in contact with lawyers, paralegals, and they all said the same thing, that it was going to be a hard case. Until icontacted Tamra and Bonnie and from the start they told me they could get this job done. It did take several months but today I just received the news that I am finally a divorced woman. I am extremely thankful and happy specially with Bonnie for keeping in contact with me and letting me know how things were going. She got things done and I'm extremely happy with their communication lately and the follow up. Thank you for making the impossible possible!! read more

Bad service.... didn't know how bad until I utilized another service. Always excuses... didn't get a refund for a service that wasn't done. read more

Beware of using this service. They will take advantage of your vulnerabilities, Promise you the world, not get the services you paid for, refuse to refund money that was paid and forge court documents. One would think if they knew the law they would not be forging the documents, DA now involved. Promised documents would be filed immediately and 2 1/2 months later after countless contacts finally got it submitted and was not completed correctly. I have tried multiple time to get my money back 550.00 for a second court appearance with an attorney, at first it was "let me see" now just no answer. PLEASE, PLEASE PLEASE. Do not use! read more

I am still waiting for Tamara to respond about what did not occur. I paid Tamara Anderson for legal documents prep, for filing and processing my documents. My documents were never filed with the court. Her runner never filed the documents. Tamara never followed up with her employee nor has she made an effort to resolve this with me. So I had to pay again to file my response with the court ($435) and had to wait in the court house 5 hours to file the paperwork myself. Tamara response so far is we do not have to keep copies of what we do per CA law. I said why would you not want to. Especially since it would be a good business practice and protect your customers from fraud by her and her employees. She has still not responded nor made an attempt to correct this obvious fraud by her and her company. I also checked with the state of California and she or her company does not have a license to do this line of work! read more

She's a scammer, she charge $1000 for attorney fees and paper work. Nothing was done, on my court date no attorney showed up, and she lost my file, never did paper work. And when i ask her for my money back, she gets mad and tells me to leave her office or she will call the cops on me and have me arrested. Please everyone one that has been cheated with their money from this person contact me, im getting social media here. So she wont do this to somsone else read more

Find someone else!!!! It took them months to prepare my documents and they ignored my texts and phone calls. They didn't serve the other party and lied about it, so everything was delayed several months past the court date. It took 5 months to get a court date from when I started doing business with them. I also paid them for an attorney to show up on the trial date. The attorney was not used for many reasons including their lack of communication. They refuse to return my money for the attorney. First they said could be up to 30 days for a refund and it has been over 60 days since the request and they refuse to answer my phone calls and texts. I guess they think I will go away and they get to keep my money. They seemed like nice honest people when we met them, don't be fooled. They are so unprofessional....do not use them. read more

How generic! What professionalism! You don't give 2 SH$@S about customer service. What a joke, you're a joke. I'll stay classy, Karma handles the dirty work. read more

We paid her $370.00 to do paperwork to stop custody payments. after 6 months she said the courts lost the paperwork and it had to be redone. I asked for our $ back and she said the usual "I'll check on it tomorrow". It took 1 year to get it done. read more

This company don't care about our family court cases at all they can careless. For about 7 months I've been given the run around. But they sure did accept the full service payment $300. I've asked for refund but I just get a bs excuse. i even confronted the people there telling them they did my paper work wrong . they filled out my papers as if they were helping my ex wife . The docs stated that I was trying to put child support on myself. since I keep asking for my refund and after the last docs they did wrong saying I'm trying to put myself on child support for some WEIRD reason it looks lik now I hav a open child suppport case just days after I had talked to Sentrex asking for my refund. if I don't receive my refund my next step is, On my next post I'll post the screenshots of the conversation I had with Sentrex. read more

I am extremely dissatisfied with this service. I paid them to prepared a document that ended up being incomplete and not accepted by the court. It's a long story that I won't bore you with but I did ask questions before I attempted to file it and was assured they knew what they were doing. They didn't and I had to have it redone and make another trip to the courthouse. I emailed them expressing my dissatisfaction and asked for a refund but no one bothered to respond. This one cost me time and money and I can't really afford either. I do not recommend this service. read more

Bonnie and her staff were very pleasant and helpful. Went in with a few question. Which she was very helpful I obtained her services got answers before that that day was even over. Highly recommend her services. She worked fast to help solve my brother's divorce. Everyone was very helpful. read more

People don't go to them they're scammers they like to Fraud they're not good Attorney Barry bad service I was with them didn't like the service horrible read more

Extremely unhappy with this service. Tamara was very helpful at our initial meeting but once gone and she got my money she's bern blowing me off giving me the run around. Lying extensively about my documents saying she emailed them or she's fax them then when I told her to fax them I got nothing. She swore she emailed them but I never received any emails. I don't think she's even done my paper work at all I think she just swindled me out of my money. How unprofessional. I seen someone else's review that went thru the same thing I'm going thru so I know its not just me. I'm very upset that I have to stop from pursuing my Origional case that she was sapost to helping me with to now have to fight her in court to get my money back. Unbelievable!!!!! read more

Run away from this business. They do not follow through on their commitments to their customers. I paid $350 for follow-up work Tamra Anderson needed to be done. She took my money and did not do the work. She refuses to answer my phone calls, refuses to return my calls, and refuses to answer my emails. Poor comnunication from Tamra Anderson. Don't waste your money read more

This is my first ever yelp review. The customer service was SO BAD! I had to warn you not to waste your money. I entered a contract with Ms. Bonnie Anderson on March 18, 2020 for the services of: dissolution (filling out the court forms such as: petition, summons, property declaration...ect.), service of process, marriage settlement agreement, judgement, and the court filing fees for a total cost of $1135. She stated that her credit card machine was "not working" and asked me to bring in cash and I paid her with a cash app on March 18th for these services. However, I am demanding a full refund of $1135 for four reasons: 1. I had to ask numerous times through phone calls and text messages for her to provide me with my documents so I could review them, and we could file them with the court. After 16 days, I demanded my money back and she FINALLY sent my documents. 2. However, she provided me inferior service. In her contract she states that she is responsible for typing accurately typed documents. I caught several mistakes in these forms. After she sent the revised documents, I found more even mistakes. This caused me to question the professionalism of these documents. 3. She was not able to carry out all of the services in the contract because the courts are closed. 4. At first, I sent Bonnie a text message only requesting a refund for the court filing fees of $435 and she responded that my money was put in another bank account and she needed to contact the accountant. I explained that the money is easily transferred electronically just like I was able to transfer with my cash app. When I tried to contact her again, she blocked my phone number and have Ignored my phone calls and text messages. She has given me horrible customer service from day one and so at this point I just want a full refund. I do not want to work with her anymore. This company has BBB rating of F. I wish I would have done my research from the beginning before giving them my money. I don't recommend them! read more

Wow! I should of read the reviews first. I was approached by Tamra in front of the courthouse. She had a warm spirit about herself. She asked me how court went. I told her I felt helpless against the judge and I could not afford an attorney. She told me she was a paralegal and knew my judge well and that she can do exactly what an attorney can do except go to the courtroom and represent me. Plus at a fraction of the cost. So she escorted me to her office across the street. When we got to her office parking lot, she started yelling at a Hispanic guy who had an office next to her because he parked in her parking space. We then enter her office and my first impression was that the office smelled like dirty diapers and the girls working there can't even greet me. Very rude. So Tamra puts me in her office then leaves me there by myself for about 15minutes. Then another lady comes in the office and starts to take over. I felt like I was no longer important enough for Tamra. So I asked the lady where she went and she said that she left for lunch. At this point I was done. So I let the girl know (I believe her name was Liz) that I was ready to leave. She immediately called Tamra and handed me the phone, I told Tamra how unprofessional it was to abandon me. She started to curse at me then told me to leave and told me that she hopes I lose in court. I had enough so I handed the phone to the girl and ran out of there. I could not believe how this played out. Never again! read more

Yelpers: Avoid these people! They are quick to make promises, and to charge your credit card, but they fail to deliver. Tamra Anderson's writing skills are atrocious, and useless, and the documents she worked on read like they are written by a teenager. She's a pretend-attorney, but frankly lacks the skills, professionalism, follow through, credentials and professionalism to get the job done. Furthermore, she doesn't respond to texts or messages, and takes MONTHS to refund fees for services never received. Like I said, she was quick to bill me and charge my card, but it was not until I threatened to sue her and file a complaint against her that she actually responded to my messages and refunded fees. read more

So my honey and I were having a hard time filing paperwork for his divorce. Tamra made it so simple and headache free. The staff was so nice and helpful. Everything went quickly. There is another part to be filed. She is helping again. I couldn't be more happy. read more

I was looking for a lawyer and couldnt afford the ones i was finding. I started looking for other options when i came across these ladies. They helped me prepare my court documents and make sure they were up to the courts standards. I was glad to have their help in my corner. Going to court is super stressful! read more

There are not many times when people need legal representation for the average person. But I needed legal help and Tamra was there for me for my child custody and visitation legal documents. I hired Sentrex Paralgeal and was very thankful because I couldn't figure out the forms and self help was not too helpful. The judge was frustrated until Tamra helped and the fees are reasonable since I couldn't afford the big law firm retainers fees. I hired a limited scope attorney and felt the judge listened to my case having a lawyer in the courtroom that I could afford. Family law is tough and I am very thankful I had legal help, and will use them if my ex ever tries to file again in court. read more

I had hired this Sentrix Feb 2018 to help my fiancee file for divorce. We had meet with Tamara and she was warm & caring and very helpful. When I had any question or concerns or wanted to know the status of the divorce all I had to do was send a text and Bonnie would reply in minutes. So if your looking for reliable and efficient company to help with your legal documents this would be the best company. read more

I hired Tamra and her company Sentrex to complete my divorce papers for me. This is a long story as there are many issues dealing with her but I'll keep it short. She didn't do any work unless I prompted her to. When she did do her job she faxed every single document to the court. Never appeared once. Someone in her organization falsified document requesting a court fee waiver $450. I paid the $450 directly to Tamra, I was told it was just easier to just pay her the 450 and she'd write a company check to pay the courts. I did a little research and found out the waiver request was approved by the courts and someone in Tamras company pocketed the $450. When I called her out on it she blamed 3 different people. Tamra said 1 employee was fired because of it but in a different text Tamra said the employee quit and disappeared. Each name she gave me was different. I went to Hemet court house yesterday (June 25) an told them about the waiver and I suspect she's done it before. I did get my 450 back from Tamra and I requested a full refund from her and she refuses even though the divorce paper were filed incomplete and I had to hire a different company. I've kept every correspondence with her and plan on taking her to court. I've filed a complaint with riverside county and they will audit her fee waiver requests to see if this was isolated or if its a practice she is illegal doing. Good luck if you do decide to hire her but you will save a lot of heartache and time if you stayed away. read more

Tamara is very professional and is very quick to respond. She made sense of the paperwork I needed and went out of her way to be available. I would highly recommend her services. read more

Tamra only cares for money. I filled my divorce pappers and nothing gets done. Been over a month. And she still hasent started. I asked for a refund. And she dont respond to my emails calls or tex. read more

This place is great . Tamera helped my family for a great price during our eviction. She was passionate and caring to our situation and really wanted to help us . I highly recommend this place to everyone and anyone . It's hard to find people who actually care about their work now a day and they are one of them . read more

I tried doing my divorce myself only to have my papers returned twice. I am leaving the state and have limited ability to continue the process on my own. I was referred to Tamara by a friend and she was able to get me in the same day to accommodate my schedule. I handed her the papers I had returned, paid a minimal fee and was on my way in minutes. She is completely taking over and I am now stress free! Tamara is very sweet and helpful. I would recommend her highly! I was overjoyed at the ease of relinquishing my burden and told her I could give her a hug to which she responds "we take hugs here". Tamara you're awesome! Thank you so much! read more

My experience with Tamra was excellent! She answered all my questions and got everything I needed done in a timely matter! I highly recommend her services! read more

Was in need of legal advice for a custody case. Contacted an attorney, was told I would get a call back. I was contacted by this paralegal service who works with the attorney. Yes the paralegals are friendly and knowledgeable. However, the whole process and handling was EXTREMELY disappointing. First they charge $300 to prepare the documents that you will file in court, you represent yourself at first. For someone who had never been through the process, you feel it necessary to have this started. Come to find out the documents can easily be filled out by yourself, or help from legal aid, the cost? $0.00!! You do need to fill out an intake form which explains to them the situation and details of the case. The intake form had not been filled out or returned yet, when questioned about a possible refund, since the intake form had not been returned yet.. Their response, the $300.00 is NON REFUNDABLE! the paperwork had already been started, and general information filled in. Remember, the intake forms have the details (this had not been submitted yet). First draft of documents received, numerous errors, including someone else's name in the signature line. Second correction? Still errors, was then told paperwork had already been sent out, to cross out errors and initial. So paid $300 for documents with errors. Will be happy to post all documents,correspondence, and intake form submitted. For anyone starting a child custody case, CALL DIFFERENT ATTORNEYS and do your homework. It can be VERY stressful. It is hard to know where to begin. Especially knowing this is your child's well being at stake. Find the attorneys who take the time to meet with you and explain the process. Biggest lesson learned! Especially for a single parent with limited funds. Will NEVER recommend this route to ANYONE, nor recommend this company. Received 2 FREE-1HR consultations from 2 attorneys, both explained thorough routes (wanted to get different opinions, options). Spoke directly with the attorneys, did not feel rushed, and all concerns were addressed. read more