This office is ridiculous. Do not go here. Their front desk staff are completely incompetent…read more They've failed to inform their patients of policies and make up new policies to fit their break schedules. They are awful. Do not recommend.

Wow! Super happy we…read morestitched to this practice! It's much closer to our home and I loved the nurse who checked my newborn in. They don't like being naked and laid on cold tables and he was cute and trying to play with her to soothe her... very gentle with her. Dr. Wadsworth was warm and engaging, sat down and gave me her full attention during our meeting to answer and go over all my questions I had written down. She was gentle and kind with my fussy (hungry) baby and I immediately liked her. She did not make me wait long in the exam room with an undressed infant and I like their newer, updated office space. Parking was easy enough. Hopefully we've found our spot for our new baby for years to come! The only issue I had was no separation in the waiting area between sick and well patients. With littles this could be an issue...

Same great docs with a new location that is a little more convenient for me, but really it's only…read more.4 mile from old location. Below is the review I wrote under Dr. Strasnick for old location. There are now two groups of physician's that are in the same space. Our kids have been with Dr. Strasnick almost since we moved to VB. We are picky and did not like the first doctor's practice and sought out by word of mouth on who we should change to. Several friends said this Sentara group that Dr. Strasnick is a part of. She never seems in a hurry in the exam room and provides a great experience as her bed side manner is very nice. The staff is just wonderful and nurse Mary who is exclusive to Dr. S. is the best and most time just funny. The early hours for walk-in sick is bar none awesome. You can walk-in without an appt from around 7:30 AM until 8:30 AM. You do not get to choose your doctor, but can be seen by one of the group practice MD. They always have a movie running in the lobby for the kids and try to divide the sick and well in the lobby. If you need to schedule a sick visit you usually can get in within same day, or next day. Appointments are very easy for a non sick visits too, usually within a week. The kids always get to pick a sticker, or pencil before leaving. If you need school forms etc. they are emailed which is really a nice touch to get the info quickly. Also Sentara has all the records online by obtaining an account. The office is extremely clean in both the lobby and exam rooms. Next month the office will be moving, so expect an address change Sept 13. For anyone looking for a new doctor, or making a change this is an awesome office and great doctor. Don't take my word, look her up as she has won many local BEST Doc awards for Hampton Roads. The group as a whole is first class, RECOMMEND!

We are finding a new practice for our 4 children after nine years because of the office's…read moreincompetence. Unable to navigate simple tasks and took seven months to ultimately provide no answer. Do not waste your time and money here. The list of grievances is too long to dive into but many of the other reviews reflect some of the concerns.

Our kids have been with Dr. Strasnick almost since we moved to VB. We are picky and did not like…read morethe first doctor's practice and sought out by word of mouth on who we should change to. Several friends said this Sentara group that Dr. Strasnick is a part of. She never seems in a hurry in the exam room and provides a great experience as her bed side manner is very nice. The staff is just wonderful and nurse Mary who is exclusive to Dr. S. is the best and most time just funny. The early hours for walk-in sick is bar none awesome. You can walk-in without an appt from around 7:30 AM until 8:30 AM. You do not get to choose your doctor, but can be seen by one of the group practice MD. They always have a movie running in the lobby for the kids and try to divide the sick and well in the lobby. If you need to schedule a sick visit you usually can get in within same day, or next day. Appointments are very easy for a non sick visits too, usually within a week. The kids always get to pick a sticker, or pencil before leaving. If you need school forms etc. they are emailed which is really a nice touch to get the info quickly. Also Sentara has all the records online by obtaining an account. The office is extremely clean in both the lobby and exam rooms. Next month the office will be moving, so expect an address change Sept 13. For anyone looking for a new doctor, or making a change this is an awesome office and great doctor. Don't take my word, look her up as she has won many local BEST Doc awards for Hampton Roads.

You would think a newer location would, at the very least, be staffed with competent and efficient…read morepeople. Not only do these workers shut down calls 30mins before their supposed closing times, they will put you on hold for almost an hour just to schedule an appointment. What is the point of having a request appointment option on the patient portal if the staff on the other hand make it hard to set those appointments?

This is one of the newer Chkd locations in the area. Its very clean and modern inside. Theres…read morereally cute furnishings for the kiddos inside. You stop at the desk in the hall when you enter and they tell you which floor to go to. A mask is also required to enter. Upstairs you get a nice view of the surrounding area because theres tons of windows inside!! I took my daughter to the Pulmonary department there. She sees Dr. Sendon who is a very nice Dr. and hes very thorough as well. Hes always patient and friendly and makes my daughter feel comfortable!! The nurses are nice as well. There are fun colors and etc all over the building and they have a good amount of parking. So thats never a problem. Its located in Landstown Commons so if your looking for lunch or shopping in the area this is a prime location, plus the farmers market is right across the street. The staff and Drs at this location are nice and i recommend this location!!

Quite frankly the best place to bring your child for their medical needs. I prefer this location…read moresince it is 30 seconds from my place of employment. There's separate waiting rooms for well and sick visits. The employees at the desk are super friendly. I've had wonderful experiences with all the doctors here; but my child's main pediatrician is Dr. Scott. Hands down wonderful pediatrician. He was there from the birth to the present (4 years). The other location is Oakbrooke, which is located off of Kempsville Rd. This is the main location with more than 3 floors of specialties. The sick walk-in is 7:30-9:30 also located at this location only. Both facilities are extremely clean, nicely decorated, and more than enough parking.

I have been taking my children to Chesapeake Pediatrics since my first child was born over 17 years…read moreago. The practice is always clean and child friendly. The front staff and nurses seem to change frequently, however, there are a few friendly faces that have been there for years. You really can't go wrong with any of the doctors or nurse practitioner's as they are all amazing. They can almost always get you in for a same day sick appointment, have walk-in hours, evening appointments and early Saturday appointments available (or they did pre-pandemic). If you are looking for a excellent place to talk your child or children, look no further!

I was told my daughter needed shots. That she already had but the records were not reviewed…read morecorrectly.

This practice is not new, but new to the PA area…read more The location is beside the new Sentara Hospital and closer to Princess Anne Rd. in the Glenn Mitchell Building. I have only been to this satellite office twice and have been impressed. The entire complex is only seven years old and still looks new. The parking lot has plenty of room and has always been clean. The small lobby prior to getting on the elevator was clear of debris. Two elevators are in the three story building which is adequate. Sentara Pediatric is located on the third floor, right off the elevators and left side of corridor. The check in has been very easy and proved a breeze on my last visit too. They of course need an insurance card on every visit which is there new policy. AS well asking if your child, or you have traveled outside of the U.S. The waiting room is new, spacious, sophisticated and even has a new born area that is walled off with class. This is the waiting room that you seldom get, but always want. A few toys are on the table, but no annoying TV running kids cartoons, or movies that usually get ignored any way. It took no time at all for my son to be called back to his primary physician Dr. Victoria Strasnick. Her nurse Mary did her thing with weight and height first. The back area is very clean and organized. I also saw the doctors secretary Candice who answers the phone and is super wonderful all of the time. The standard put in a room and told the doctor will be in shortly which in some offices could mean 10-15, maybe in 20 plus minutes. Well my son's doctor popped in immediately and gave him a great exam. She also allows time to talk about how he is doing at school, look at his current games he plays on his phone and is most often high energy smiling constantly. We come to this practice for several reasons, most certainly Dr. Strasnick who has been often voted best of Hampton Roads. However, we also go her for there ease of getting into the office and that is usually a pitfall of pediatricians, especially on Mondays. Another reason is office sick visits that start at 7:30 AM, no appointment required, this is rare folks. Also, she has a great supporting cast of experienced physicians around her, important when your doctor may be on vacation etc. This is now our 10th year with Sentara Pediatric Physicians. I have recommended them to many friends, several who now have there children as patients. I often get thanked by these friends because they know the difference and in some cases had made changes. Our family has been happy with their care and I think yours would be too

Dr Gerbus is an amazing human and physician. My daughter was born during Covid and I wanted to get…read moreher home as soon as possible. Because of him going above and beyond, I was able to keep her home and he had me bring her in for daily weights until she started gaining weight again. Sometimes he's behind in the afternoon but he takes his time with his patients so I will gladly wait for him. My daughter has been seen by several of their doctors at this practice. Another older gentleman (I can't remember his name) was one of the first medical providers that addressed my PPD. I was so anxious about her weight, I was keeping a journal of her intake & output (I'm an RN so I had my daughter on strict I&Os). He told me I didn't need to write in my journal anymore and to trust my maternal instincts. I needed to hear that more than he knew. I don't always agree with them but I trust their decisions. For example, I thought she needed antibiotics sometimes but didn't always get them. and that's ok. I trust these doctors and I'm thankful to have them taking care of my daughter.

Great staff for the most part. Was a bit rushed and ignored despite my medical knowledge on what my…read morekid may be experiencing. However in the end the care needed was given

I have had multiple issues with this practice (mostly including incredibly rude front desk staff…read moreand extremely difficult to schedule appointments for kiddos). But, I'm only reviewing the reason I FINALLY decided to pull my 3 children (ages 11, 4, and 1) from this practice and seek care elsewhere. My youngest is 1 and since February, we've had a hospitalization for breathing issues and several ear infections. After our hospitalization (which was a few thousand dollars out of pocket cost) we had several appointments with town center pediatrics for follow ups and recurrent ear infections. Each time at check-in, I was told that there was no co-pay even though I was fully ready to pay, what I assumed, would be a $30 co-pay each time. I assumed that we had met our deductible since we had just had quite an expensive hospitalization. Today, may 9, I made an appointment for my baby girl at 11am for yet another ear infection. At check-in, I was notified that we had a $90 balance, for which we have never received a bill. I was speaking with Michelle W (office supervisor) who SERIOUSLY lacks customer service skills to be sitting in a chair at the front desk. She was condescending, rude, and an absolute thorn throughout the entire encounter. I forgot my wallet so I had no way to pay at check in and asked if I could request another bill. I asked why I had not received one yet if these were all charges from 2 months ago and Michelle told me that they don't send bills for co-pays. This is absolutely NOT true as we have received and paid bills in the past for co-pays. I explained to her that I was told on several occasions that there was no co-pay due and she pinned that negligence on me saying I was responsible for paying even if I was told there was nothing to be paid (make that make sense). She excused herself for 8 minutes to speak with the provider who ultimately decided to cancel our appointment for a sick 1 year old. I was then told (not before arriving but after it was already now 10 minutes past our appointment time) that they were no longer seeing patients without a co-pay being paid beforehand. I understand the implementation of this practice is necessary sometimes, however prior notice would have been nice. The outright denial of patient care for a sick infant was the final straw for me. Enough is enough. Town Center Pediatrics only cares about your money. They do not care about your kids. I highly encourage any parent to seek care elsewhere for their children, where they are not just a number or a dollar sign. Update: spoke with my husband and we 100% have met our deductible for the year.

This office is affiliated with CHKD and is located in Town Center at the intersection of Columbus…read moreand Constitution. Parking is located behind the building. The office if located on the second floor. Once you enter, you are greeted with bright colors, beach scenery painted on the walls, and plenty of seating. The front waiting area is clean and they have an area for sick children and well children. The staff is super friendly and I noticed that many of the nurses knew the kids that were there by their first names. The doctors are great too. We've been going to Town Center Pediatrics since our baby was born but usually visit their second office off Pembroke Blvd. They will be closing the second location to rebuild somewhere off Independence Blvd so this will be the only office open for awhile. But that's okay because it's new, convenient for us, and spacious with lots of exam rooms. I recommend Town Center Pediatrics to anyone searching for a doctor for their little one. They accept most insurances too.

Great care as always,staff are very helpful, cautious with Covid19 care…read more Daughter loves coming because we get icecream right after at the McDonald's across the way.

I've been taking both of my kids here since they were born based off of high recommendations from…read moremany friends. The level of service here is amazing. Top notch professionalism as well as compassionate care for the little ones. I will continue bringing all my kids here until they grow out of pediatrics. Btw we see Dr Gerbus and he is awesome!

Dr. Wrubel, is a pediatrician, and he rocks, knows how to make a hesitant baby warm up to him!…read more Such a good doctor, not much else to say, except I didn't like his office staff (front desk was short and abrupt, nursing asst. was rude and belligerent), but after telling him (because we were going to leave his practice because of this) they have been much more helpful. He is really great though, and deserves FIVE stars by himself!

No Dr. office is perfect, and we have generally had a great experience here! We have basically…read moreseen every doctor but we prefer Dr. Lane. Our daughter had alot of health problems initially, and they were always able to fit us in and do the best they could for her. I make sure to do early appointments and I never wait long. The only time I did wait FOREVER was when they squeezed me in very late in the day, and that was understandable. Front desk staff usually very nice; there was one girl we didn't like but she seems to be gone. Whenever I call they are always nice, and I always receive callbacks in a fairly timely manner. If you don't like something, tell them, and they will do their best to fix it.