My son has been going to this office since he was born and I will be completely honest I hated…read moregoing to this doctors office, each and every visit. It was like dreading a root canal. Between the rude front desk, HIGH TURN OVER RATE ( I swear every visit I would see someone new who didn't know what they were doing), the unorganized staff in the back to the ridiculously long wait times, it was just too much to tolerate. So I stopped taking him for a while to this office. Now after I had my daughter I gave this office another try, due to the fact it was close to my home. But once again experienced the same HORRIBLE, UNORGANIZED, RUDE service. So I stopped taking her. It wasn't until I returned to Virginia to handle my daughters 3 year visit that all of that changed. I had the absolute pleasure of getting an appointment with a new practitioner they hired by the name of Arielle!!! And OMG!!!!!!! this doctor is absolutely AMAZING!!!!!! From start to finish she completely made not only myself but my daughter feel so comfortable!!!! My daughter was pulled back ON TIME, and everything ran like a well oiled machine!!!!! Arielle was BEYOND PROFESSIONAL and so personable (I say this because a lot of those drs are very dry and have little to no personalities) at the same time!! Arielle stayed smiling with my daughter, laughing with her and was so THROUGH!! She even called after her appointment to follow up with results after a test that was given and was even just as great over the phone. I LOVE HER and wouldn't make another appointment to see anyone but her! I was so pleased. Thank you seriously Arielle over and over again!!!!

My daughter has been with Dr. Curry and Dr. Smith for almost 3 years, and she is comfortable with…read moreher doctor. Despite moving to Norfolk, we still drive all the way to Greenbriar to see her doc because the staff is both kind and professional, and they go out of their way to help us get sorted with med refills, quick appointments when she's sick, and treatment that's not solely focused around pills. I appreciate the fact that they can also now do med refills by electronic process instead of having to go down to the office to get a physical script form each time it needs refilled.

Dr Rowland is amazing! She has been our pediatrician for over 4 years with both of our boys! She is…read morepersonal, kind, knowledgeable and helped me so much with my boys (especially their first year!!). Pediatric specialists is my go to and Miss Amy at the front is incredible! She always greets us so kind and gives the boys big hugs! They love to see her!

My son had an skin emergency that was worsening by the minute. We called to be seen at 3 o'clock in…read morea weekday and they told my wife that they were not taking any more appointments and directed us to urgent care and of course there were no appointments available for 4 hours. We were forced to go to a 3rd party urgent care only to wait 2 hours and have them direct us to CHKD ER which took another 4 hours. By this time my son was in awful shape. All we needed was antibiotics prescribed! Why was it that my PCP could not see him? 3 o'clock on a weekday is completely reasonable to see a return patient when all we needed was standard antibiotics. This place is too worried about their own agendas and not about real emergencies and patient care. This is our community and we pay top dollar premiums to receive this sort of "health care". You almost have to be a rude family to receive prompt care. It should not be this way. I feel it's the staffs issue not the doctors. I run a health care facility and compassionate care is not here or at least not when we really needed it. They try to solve problems with stickers.

Excellent customer service, friendly knowledgeable staff. I love my doctors. I have been blown away…read moreat how friendly and fast they are! No matter what we always have a pleasant experience with every visit!!

Front desk is horrible and unprofessional. The doctors always seem like they're in a rush to get…read moreyou out the door. My son's needs were ignored for over a year & they're so quick to cancel your appointment for the smallest thing. Keep looking, you don't want your child here.

Long wait the front desk is rude. The on call nurse was rude and dismissed my son from the practice…read morebecause I got rude back & kindly hung up. now dr.livinggood who I thought was excellent is refusing to fill out my sons school physical form from February that she never filled out to begin with. they are telling me to get my sons new doctor to complete the form when dr.livinggood is who did the exam/physical. she is rude and will band your child from the practice based off of hear say. no warning, no understanding none of your child's records will be transferred and she will not complete any paperwork even if it's a mistake on her behalf. So please do and act how they want you to or u will be banned.

Big fan of Dr. Toland as a pediatrician and continued to bring our baby here for that reason…read morestrictly, but the rest of the experience over the past 9 months has been awful. Communication with the office is TERRIBLE. It is close to impossible to reach someone at the office and their automatic answering service to leave voicemails is faulty. I have spent more time trying to contact the office than ever actually being there. We have had experiences with the nursing staff being rude and sadly the establishment is far from welcoming and very outdated. In the end, although we did appreciate Toland's knowledge and care for our child, the disorganized business side and unwelcoming staff led us to leave this practice and seek care elsewhere.

Rate an ABSOLUTE 0( ZERO )! I am not a client/ patient/ parent of a patient . I'm rating this…read moresolely based on your customer service experience or lack thereof via phone calls. This business has been calling me for several MONTHS now and leaving messages for someone named Yashika about a billing issue. Everytime I call them back to let them know that they have the wrong number, I'm placed on hold for over 10 minutes and told to press 0 for a callback ( unable to secondary to continuous holding). I completely understand your patients / clients frustration. Your patients would be better served at CHKD Pediatrics in Virginia Beach and Norfolk. They at least answer the phone .

My son was taken to CHKD after having a seizure and every single person that took care of him was…read moreamazing. He was seen in the Emergency Department, the Pediatric ICU, and in the in-patient Neuroscience unit, along with being seen by doctors in Endocrinology. Every single person, from the nursing care partners, to the nurses to the doctors and specialists, were fully engaged in his treatment and care. They provided regular updates on his status and the treatments he was receiving. Their professionalism and dedication made this scary experience much easier to deal with and I was confident that my son was receiving the best care possible. In addition to the amazing medical staff, the rest of the CHKD staff was very helpful and attentive as well, to include the dietary specialists, the intake registration, the janitorial staff, the Chaplain, the pharmacy and the integrative care team. I've never had such a positive medical experience in my life and I really want to thank CHKD for helping my son through this difficult situation.

I live 30 mins away from this hospital, an i was debating wether or not to go but i am so glad i…read moredid. From the emergency room to my son being admitted. Great expiration. Very knowledgeable Doctors an nurses. Everyone was so helpful. I was so tired i had a nurse rock my son while i went to sleep for an hour. I give this place a 10/10. Care quality 10/10 Customer Service 10/10 Absolutely best pediatrici hospital Worth the 30 min drive.

I have went here I was an infant the doctors at the original location served for childrens hospital…read moreof kings daughter and the local maternity wards. My children have been coming since they were born as well we have always had a pleasant experience with this doctors office and the physicians we normally go to the location that was in Chesapeake but it recently closed after Covid cutbacks this location feels like a time capsule the rooms are decorated similar to when I was a child and there are several things I just feel nostalgic The doctors and nurses are very people friendly and amazing I highly recommend this physician pediatrics to anyone in the local area

When I FIRST started taking my son here back in 2019, it was the BEST place to be . Well that all…read morechanged when they went under new ownership or management.. when I had my second son (premie) October 2024, I came here because why not? My other son is still a patient.. so one of the doctors (Natasha) tried to make it like I was not properly feeding because he was gaining weight how SHE saw fit. Asked me was I sure I was feeding him the amount of ounces that I was telling her. As a mother that's super insulting because why would I lie?! At THAT point I wanted to speak to an owner (I requested). Haven't heard from her... THEN, for his 2mo appointment I was out of town to bury my brother and got snowed in and couldn't make my bus back to VA.. I called to reschedule because I was supposed to be there the day of the appointment. Christa made it her duty to be a B word and ramble about other sh!t instead of telling me another day and time that was available... I kindly asked "can we please focus on rescheduling I have to tend to my 2mo old" she THREATENS to ban me from their practice!! I reschedule the appointment but I received a letter in the mail them dropping my sons from their practice because I didn't like how she was talking to me on the phone!! I told Paige how unprofessional they were being & she was not surprised by their behavior and told me she would have the owner reach out to me. Owner never reached out! If you want to be treated unfair and talked crazy to, THIS IS THE PERFECT PLACE My babies are now being seen down the street and WAY better than wards corner. They need to do better!!

I was told my daughter needed shots. That she already had but the records were not reviewed…read morecorrectly.

This practice is not new, but new to the PA area…read more The location is beside the new Sentara Hospital and closer to Princess Anne Rd. in the Glenn Mitchell Building. I have only been to this satellite office twice and have been impressed. The entire complex is only seven years old and still looks new. The parking lot has plenty of room and has always been clean. The small lobby prior to getting on the elevator was clear of debris. Two elevators are in the three story building which is adequate. Sentara Pediatric is located on the third floor, right off the elevators and left side of corridor. The check in has been very easy and proved a breeze on my last visit too. They of course need an insurance card on every visit which is there new policy. AS well asking if your child, or you have traveled outside of the U.S. The waiting room is new, spacious, sophisticated and even has a new born area that is walled off with class. This is the waiting room that you seldom get, but always want. A few toys are on the table, but no annoying TV running kids cartoons, or movies that usually get ignored any way. It took no time at all for my son to be called back to his primary physician Dr. Victoria Strasnick. Her nurse Mary did her thing with weight and height first. The back area is very clean and organized. I also saw the doctors secretary Candice who answers the phone and is super wonderful all of the time. The standard put in a room and told the doctor will be in shortly which in some offices could mean 10-15, maybe in 20 plus minutes. Well my son's doctor popped in immediately and gave him a great exam. She also allows time to talk about how he is doing at school, look at his current games he plays on his phone and is most often high energy smiling constantly. We come to this practice for several reasons, most certainly Dr. Strasnick who has been often voted best of Hampton Roads. However, we also go her for there ease of getting into the office and that is usually a pitfall of pediatricians, especially on Mondays. Another reason is office sick visits that start at 7:30 AM, no appointment required, this is rare folks. Also, she has a great supporting cast of experienced physicians around her, important when your doctor may be on vacation etc. This is now our 10th year with Sentara Pediatric Physicians. I have recommended them to many friends, several who now have there children as patients. I often get thanked by these friends because they know the difference and in some cases had made changes. Our family has been happy with their care and I think yours would be too