Took my grandmother here last week for an MRI. The front desk receptionist wasn't the most…read morepleasant. She was just blah and to the point. When she got a personal call, on the other hand, she was extremely loud and unprofessional, laughing/cackling at the top of her lungs with numerous patients waiting. The other staff were nice to my grandmother and very patient. She didn't want to get this test done as is, so they took the time to make her comfortable. They have a coffee/cocoa and cracker area which is nice. The saltine crackers were super stale though. Guess it wasn't meant for me to have. Lol. The waiting area was pretty clean & there is a tv to keep us entertained while waiting. Not so bad.

I've been here twice for routine MRI screenings. I could've sworn last year I left a review and…read morenow it's like this place has been deleted and re-appeared. Anyway - the ladies are very nice and it's efficient. No one really wants to have advanced screening and MRI testing done but if it has to be done it's nice if the people are pleasant and kind to you and everyone is competent and good at their jobs. Last year when I had my annual breast MRI - they used a needle that hurt my arm/vein because it was too big. So this year I informed the nurse that since I'm very petite I wanted them to try to use the smallest needle the had so it wouldn't hurt my arm the entire time I was in the MRI machine. She found a smaller one and very adeptly started the IV. Someone else was finishing up their MRI so she pulled the privacy curtain and got me some blankets for my legs and feet so I wasn't cold and bundled me up like a baby. She talked to me for a good 5-10 minutes easily while we waited and we made pleasant conversation. She was very personable and friendly and put me at ease. Once I went into the room for the breast MRI I opened my gown - laid on the table with my boobs over the boob holes and they covered me again with blankets so I wouldn't get cold and connected the contrast dye to my IV. They gave me a call button in case I started to freak out or had a reaction to the dye and I was off to the races for me 20-45 minute MRI scan. It wasn't as bad this time as last time because I had asked my doctor to give me something for nerves so I was relaxed prior to the screening. I think I may have fallen asleep after the first 5-10 minutes. It seemed like it was over fairly quickly. All in all - they do a good job here and they're kind to me when no one really wants to be there to begin with. So, although I dread it, their efficient and well-run center makes it a bit less of a bad thing.

I'm at my appointment. I use there confirmation and click the link it says I don't have an…read moreappointment at 710am today. They are supposed to be open from 7a-12pm. No one is here. I've fasted and done all the other things I was supposed to do yet there is no one here to do their job

Sept 19, 2025. Early morning people starting to come in. Tell me why theres only 1 person that's…read moreworking? I realized 2 other staff went out to buy food. It's horrible theres no reason for me to wait almost an hr to just a simple drug test. Don't come here. Go to concentra or Lab corp.

The time had come when my Rheumatologist required a Bone Density Scan. This type of scan is…read morenormally always done at the same facility for comparison. Mine was scheduled with a multiple months wait. The appointment happened to be during the time when I had Covid. I had to cancel & planned to call back when I recovered. The long illness made me forget. When I finally remembered, the wait again was many months. That's when I began my attempt to get the testing done at the McLeskey Comprehensive Breast Center, located in the Brock Cancer Center. It took some persuasion but scheduling finally agreed to the facility switch. They were both Sentara facilities. The radiologists & equipment most likely had been changed since my previous in 2017. Why not me also? I had already been a patient of the Advanced Imaging Center at Brock & loved the closer location, large waiting rooms & fewer patients. The McLeskey Breast Center provided all the same. I was given a late afternoon appointment with a more reasonable wait. Arriving for my appointment today about 20 minutes before scheduled, I was greeted by a friendly person at the checkin desk. She gave me additional paperwork with questions other than those asked on the MyChart On Line Check In & told me I would be called for registration. Before I even got started on the paperwork I was called to the Registration Desk. She too was extremely friendly. After learning the name of the ordering physician, she mentioned that she lived close to a landmark with a similar name. So we began sharing our knowledge & the history each had learned about the legendary 17th Century "Witch of Pungo". What fun! Just as I finished completing the paperwork I was called back for my Scan. The technician was also very friendly & we discussed my boots from my favorite brand and shoes she had seen from the same brand on other patients. The table itself was slightly padded, which was helpful for my bad back. This was important because they couldn't use pillows during a Bone Density Scan. It wasn't comfortable but it was bearable. A metal table bed wouldn't have been. Fifteen minutes after my appointment time I was leaving the facility. What a great experience! I'm so happy Central Scheduling allowed me to schedule with a different Sentara facility than my previous Bone Density Scans. The McLeskey Comprehensive Breast Center at the Brock Cancer Center is terrific. I'll always return here for testing.

Although the mammogram and breast biopsy were done by truly remarkable and capable people, I was…read morenot given the results in a timely fashion. The results were on line but I was told a doctor would call and go over the results and they never did. I was told not to read the results myself because I was not capable of understanding them. The results came out in three days after the biopsy and eight days later i still have not heard from the doctor/ hospital what the results were. I was not informed if my lump is malignant or benign and now I have to wait over the weekend. Totally unacceptable

Who knew that there was an Advanced Imaging Center in the Sentara Brock Cancer Center? Certainly…read morenot me. One Registration & large waiting area also include a Breast Center, Diagnostic Center & Lab. How surprised I was when Central Scheduling offered that location as the next available appointment. The time was also perfect. It was early evening when both the parking lot & the waiting room were almost completely empty. Although the arrival time was quoted as 30 prior to the testing, I was taken back pretty quickly, The technicians in the MRI room couldn't have been nicer. After noticing that I had no clothing with metal, I was allowed to have the procedure in my street clothes rather than a hospital gown. They were careful to assure that I was OK on the table with my bad back. First a pillow was placed under my knee. Then at my request they placed another one under my back. My head was secured in an open faced chamber so it wouldn't move. Next they offered little ear stoppers & headphones. After asking my choice of music (70's) they began playing a tune that wasn't to my liking. I was asked to name a group I liked (Eagles) & a new playlist began. I was happily singing along with the music until I looked up & saw two wide eyed faces staring down at me. My response was "I guess you don't want me to sing along." Both faces emphatically shook their heads NO. The machine was wonderful. You could barely hear the usual MRI sounds. One setting even felt like you were getting a back massage. The hardest thing was controlling my strong urge to sing along with the music. When the MRI was completed a technician helped me get off the table & I went on my way. The location is quite convenient. The Sentara Brock Cancer Center is a part of the ever expanding Sentara Leigh campus. It's the gorgeous building sitting on Virginia Beach Boulevard just to the east of the new Sentara Orthopedic Surgery Center. Both buildings have their own parking & also share a parking garage. Located on the southeast corner of the intersection of Kempsville Road & Virginia Beach Boulevard, entrance & exit is possible from either street. My experience & care was so good that I scheduled my follow-up CatScan at that Imaging Center. An added benefit is that appointments are available sooner than most Sentara facilities. I think most people, like me, don't know that there is a center in the building. So it's not requested as often. This is a facility I would highly recommend, from check in to exit. It's beautiful, clean, convenient & filled with friendly & helpful employees.

I came here last week for my first ever mammogram and didn't even realize this was here on the…read morefirst floor of the Brock Cancer Center but it's nice that it is here so you can do everything in one place! It's right by the elevators and it's huge, with two entrances and a huge intake and waiting area. It runs like a well-oiled machine. First you check-in, then someone calls you over to verify all your info and appointment, and then they take you back for your MRI or Mammogram or advanced cat scan, etc. I ended up having to come back the very next day for more imaging so I was here twice and both times were quick and pleasant. All the staff were wonderful. You're given a gown, lock your things in a locker, and will be called back when they're ready to do your imaging. Both days, different staff, all super professional and nice and calming. I was able to easily and quickly get my results and hop upstairs to have my follow-up appointment one of the days with my physician who already had the results. Boom! Hopefully, I can start getting my MRIs here too and won't have to go to separate places anymore. Win, win.

Sentara calls this location Sentara Advanced Imaging Leigh. It's in the new Orthopedic Surgery…read moreCenter on Virginia Beach Boulevard at its intersection with Kempsville Road. There are entrances on both Kempsville Road & Virginia Beach Boulevard. If coming from the north in Virginia Beach the entrance on the Boulevard is easiest. There is a curb cut that takes you into both the Orthopedic Surgery center building & the new Brock Cancer building. Parking is ample. There are handicapped spaces at the entrance but not a lot. Being new, the office is clean & well maintained. The staff is friendly. It's not crowded & feels quite safe. Both my appointments have been MRI's that went extremely well. The technicians are helpful & pleasant. Your choice of music was fed into headphones. The procedure went quick & smoothly. The location choice was that of my Orthopedist. But it's my choice too.

One of the better experiences I've had at this location. From check in to check out everyone was…read morefriendly and clear with what they were doing and why. Caring staff members at this visit who seemed to be interested in helping. Wait times a bit long but I babe waited longer!

Have gone here multiple times. I've always felt the care providers' concerns. Have yet to leave…read moredissatisfied and don't think I ever will.

Went here for pre employment testing. Had four different tests done. The employer was paying for…read morethe testing. All of a sudden I receive a bill from Labcorp for $265 for ONE of the tests. Labcorp will not help AT ALL. Sentara customer care does booking for Velocity. They have THE WORST REPS I've ever had to deal with. Even the "supervisor" Marquise has a horrible attitude and customer service! Somebody did something wrong, it wasn't me, and no one is taking accountability or trying to assist me!

I've probably had blood drawn here three to four times over the span of 5-7 years. The location is…read moregreat to where we live and is off the main road of Independence. Lab Corp is located in the Haygood Medical Center. I've written a review of it. Nice older building that is maintained nicely. As in others visits no debris in the parking lot. The lobby was clean and the couches utilized for pick ups. No appointment is necessary, but doctors orders, insurance card and form of ID are a must. Located on the second floor, just off the elevators is the business. Signage is small, but posted. I found the lobby to their office to be of adequate space and clean. I caught them around 8:50 AM which proved to be excellent because they were not busy. To the left is check-in. A woman named Tiffany was present to help me. She was wearing a white lab coat. Another woman also white lab coat and young male in in street clothes at desk. Tiffany God Bless her had no personality at all. No greeting, no smile just all business. I signed in which is standard and provided my necessary info to proceed. A form was signed confirming they had all correct info for me. Immediately after paperwork was signed I was called back. Guess what, Tiffany was my tech drawing blood. I tried to make light conversation and that failed. Again all business, roll up your sleeve and make a fist. I usually make a practice of hydrating to help with getting a great vein, but I forgot. Tiffany with lightening speed had a vein and needle in lickity split with zero pain. Well dang she is going to get props. So, thinking about combined experiences which I recall little of this was okay. They are in a customer service business and should be, or try to be at least a little friendly. However, the skill of the tech to get the job done supersedes being nice I guess, LOL! I will continue to use this lab and do recommend.

THE GHETTO!!!! So unprofessional!!! Unfortunately I have to use this establishment for mandatory…read moretesting for my job. The staff is rude, unprofessional, unorganized and a mess. I wouldn't come here if I wasn't forced to.

Labs To Go is located in the Arrowhead section of Virginia Beach on Parliament Dr. It took me a…read morebit to find the area since it's in spot not well marked. It is part of the Parliament Drive Professional Building. My visit here was on July 13, 2023. It was time for my quarterly lab draw, which I have been doing at the Quest Diagnostics location at Walmart. However, after waiting there for about 45 minutes, no staff ever showed up. Later that day, a message would come out that they would be closed and to reschedule the appointment (this was about 4 hours later). Since I was already fasting and looking to get it done, I started looking at other places that take Quest Diagnostics as the lab order is covered 100%. In the end, I made my way here to have the blood draw taken care of. I almost missed where the building was. It looks like it was converted to businesses, as it looks like an old motel was here before. They are located on the second floor, so you can only access it via stairs from what I was able to see, so you probably won't be able to get up there if you can't use the stairs. Once I came inside, there was a nice associate at the counter. She asked what brought me here and I told her it was for fasting labs and that I had the lab order available on my phone. After getting that squared away, there was a cost to have this done. Mind you, this was not expected as it was supposed to be covered 100%. Essentially there is a $30 convenience fee (at least that is what it seemed like to me). It's a fee for all out there, as it ended up costing $31.19 because they charge a credit/debit card fee too. After that was done, I was taken back to a room with the chair for the blood draw to take place. After everything was verified, the blood draw took place and then had me verify the info on the test tubes. After that, the process was complete. The blood draw portion took less than five minutes. Overall, everything went well with the process. This is actually well outside the area that I would normally go to have the blood draw taken care of. The associate was caring and understanding, so there was nothing wrong with that at all. There wasn't an overall wow factor and the convenience fee was a bit of a turn off for me. However, if you are looking to have labs drawn through insurance and close by, this is a viable location to have it done.