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    Advanced Imaging Solutions - Norfolk

    5.0 (1 review)

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    3 years ago

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    Advanced Imaging Centers - Check in

    Advanced Imaging Centers

    4.0(2 reviews)
    0.0 mi

    Took my grandmother here last week for an MRI. The front desk receptionist wasn't the most…read morepleasant. She was just blah and to the point. When she got a personal call, on the other hand, she was extremely loud and unprofessional, laughing/cackling at the top of her lungs with numerous patients waiting. The other staff were nice to my grandmother and very patient. She didn't want to get this test done as is, so they took the time to make her comfortable. They have a coffee/cocoa and cracker area which is nice. The saltine crackers were super stale though. Guess it wasn't meant for me to have. Lol. The waiting area was pretty clean & there is a tv to keep us entertained while waiting. Not so bad.

    I've been here twice for routine MRI screenings. I could've sworn last year I left a review and…read morenow it's like this place has been deleted and re-appeared. Anyway - the ladies are very nice and it's efficient. No one really wants to have advanced screening and MRI testing done but if it has to be done it's nice if the people are pleasant and kind to you and everyone is competent and good at their jobs. Last year when I had my annual breast MRI - they used a needle that hurt my arm/vein because it was too big. So this year I informed the nurse that since I'm very petite I wanted them to try to use the smallest needle the had so it wouldn't hurt my arm the entire time I was in the MRI machine. She found a smaller one and very adeptly started the IV. Someone else was finishing up their MRI so she pulled the privacy curtain and got me some blankets for my legs and feet so I wasn't cold and bundled me up like a baby. She talked to me for a good 5-10 minutes easily while we waited and we made pleasant conversation. She was very personable and friendly and put me at ease. Once I went into the room for the breast MRI I opened my gown - laid on the table with my boobs over the boob holes and they covered me again with blankets so I wouldn't get cold and connected the contrast dye to my IV. They gave me a call button in case I started to freak out or had a reaction to the dye and I was off to the races for me 20-45 minute MRI scan. It wasn't as bad this time as last time because I had asked my doctor to give me something for nerves so I was relaxed prior to the screening. I think I may have fallen asleep after the first 5-10 minutes. It seemed like it was over fairly quickly. All in all - they do a good job here and they're kind to me when no one really wants to be there to begin with. So, although I dread it, their efficient and well-run center makes it a bit less of a bad thing.

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    Advanced Imaging Centers
    Advanced Imaging Centers - Coffee/cocoa and cracker station

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    Coffee/cocoa and cracker station

    Advanced Imaging Center

    Advanced Imaging Center

    5.0(4 reviews)
    0.1 mi

    Who knew that there was an Advanced Imaging Center in the Sentara Brock Cancer Center? Certainly…read morenot me. One Registration & large waiting area also include a Breast Center, Diagnostic Center & Lab. How surprised I was when Central Scheduling offered that location as the next available appointment. The time was also perfect. It was early evening when both the parking lot & the waiting room were almost completely empty. Although the arrival time was quoted as 30 prior to the testing, I was taken back pretty quickly, The technicians in the MRI room couldn't have been nicer. After noticing that I had no clothing with metal, I was allowed to have the procedure in my street clothes rather than a hospital gown. They were careful to assure that I was OK on the table with my bad back. First a pillow was placed under my knee. Then at my request they placed another one under my back. My head was secured in an open faced chamber so it wouldn't move. Next they offered little ear stoppers & headphones. After asking my choice of music (70's) they began playing a tune that wasn't to my liking. I was asked to name a group I liked (Eagles) & a new playlist began. I was happily singing along with the music until I looked up & saw two wide eyed faces staring down at me. My response was "I guess you don't want me to sing along." Both faces emphatically shook their heads NO. The machine was wonderful. You could barely hear the usual MRI sounds. One setting even felt like you were getting a back massage. The hardest thing was controlling my strong urge to sing along with the music. When the MRI was completed a technician helped me get off the table & I went on my way. The location is quite convenient. The Sentara Brock Cancer Center is a part of the ever expanding Sentara Leigh campus. It's the gorgeous building sitting on Virginia Beach Boulevard just to the east of the new Sentara Orthopedic Surgery Center. Both buildings have their own parking & also share a parking garage. Located on the southeast corner of the intersection of Kempsville Road & Virginia Beach Boulevard, entrance & exit is possible from either street. My experience & care was so good that I scheduled my follow-up CatScan at that Imaging Center. An added benefit is that appointments are available sooner than most Sentara facilities. I think most people, like me, don't know that there is a center in the building. So it's not requested as often. This is a facility I would highly recommend, from check in to exit. It's beautiful, clean, convenient & filled with friendly & helpful employees.

    I came here last week for my first ever mammogram and didn't even realize this was here on the…read morefirst floor of the Brock Cancer Center but it's nice that it is here so you can do everything in one place! It's right by the elevators and it's huge, with two entrances and a huge intake and waiting area. It runs like a well-oiled machine. First you check-in, then someone calls you over to verify all your info and appointment, and then they take you back for your MRI or Mammogram or advanced cat scan, etc. I ended up having to come back the very next day for more imaging so I was here twice and both times were quick and pleasant. All the staff were wonderful. You're given a gown, lock your things in a locker, and will be called back when they're ready to do your imaging. Both days, different staff, all super professional and nice and calming. I was able to easily and quickly get my results and hop upstairs to have my follow-up appointment one of the days with my physician who already had the results. Boom! Hopefully, I can start getting my MRIs here too and won't have to go to separate places anymore. Win, win.

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    Advanced Imaging Center
    Advanced Imaging Center
    Advanced Imaging Center

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    Sentara - McLeskey Comprehensive Breast Center

    Sentara - McLeskey Comprehensive Breast Center

    3.7(3 reviews)
    0.1 mi

    The time had come when my Rheumatologist required a Bone Density Scan. This type of scan is…read morenormally always done at the same facility for comparison. Mine was scheduled with a multiple months wait. The appointment happened to be during the time when I had Covid. I had to cancel & planned to call back when I recovered. The long illness made me forget. When I finally remembered, the wait again was many months. That's when I began my attempt to get the testing done at the McLeskey Comprehensive Breast Center, located in the Brock Cancer Center. It took some persuasion but scheduling finally agreed to the facility switch. They were both Sentara facilities. The radiologists & equipment most likely had been changed since my previous in 2017. Why not me also? I had already been a patient of the Advanced Imaging Center at Brock & loved the closer location, large waiting rooms & fewer patients. The McLeskey Breast Center provided all the same. I was given a late afternoon appointment with a more reasonable wait. Arriving for my appointment today about 20 minutes before scheduled, I was greeted by a friendly person at the checkin desk. She gave me additional paperwork with questions other than those asked on the MyChart On Line Check In & told me I would be called for registration. Before I even got started on the paperwork I was called to the Registration Desk. She too was extremely friendly. After learning the name of the ordering physician, she mentioned that she lived close to a landmark with a similar name. So we began sharing our knowledge & the history each had learned about the legendary 17th Century "Witch of Pungo". What fun! Just as I finished completing the paperwork I was called back for my Scan. The technician was also very friendly & we discussed my boots from my favorite brand and shoes she had seen from the same brand on other patients. The table itself was slightly padded, which was helpful for my bad back. This was important because they couldn't use pillows during a Bone Density Scan. It wasn't comfortable but it was bearable. A metal table bed wouldn't have been. Fifteen minutes after my appointment time I was leaving the facility. What a great experience! I'm so happy Central Scheduling allowed me to schedule with a different Sentara facility than my previous Bone Density Scans. The McLeskey Comprehensive Breast Center at the Brock Cancer Center is terrific. I'll always return here for testing.

    Although the mammogram and breast biopsy were done by truly remarkable and capable people, I was…read morenot given the results in a timely fashion. The results were on line but I was told a doctor would call and go over the results and they never did. I was told not to read the results myself because I was not capable of understanding them. The results came out in three days after the biopsy and eight days later i still have not heard from the doctor/ hospital what the results were. I was not informed if my lump is malignant or benign and now I have to wait over the weekend. Totally unacceptable

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    Sentara - McLeskey Comprehensive Breast Center
    Sentara - McLeskey Comprehensive Breast Center
    Sentara - McLeskey Comprehensive Breast Center

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    MRI & CT Greenbrier - Waiting room

    MRI & CT Greenbrier

    2.5(33 reviews)
    5.4 mi
    Certified professionals
    Available by appointment

    I had a fantastic experience with the scheduling department. Lisa was very eager to get my issues…read moreresolved. I was having difficulty getting my mri and ct scheduled for some unknown reason. Lisa was extremely helpful calling me several times and making sure I was able to get scheduled. Lisa was such a breath of fresh air, someone who actually does their job effectively and efficiently.

    Horrible experience. My PCP scheduled me a CT Calcium scan (an in and out procedure). Yet, it took…read moretwo months to finally get the appointment. I was advised there were no available appointments in Virginia Beach, that I'd have to go to the S. Chesapeake office (half hour away). I needed to take the late morning off from work since my day begins at 6a and ends at 5p (take off 8:15-10:30). The CT office informed me that I could not exercise, eat, or have any caffeine; no big deal, even though I wake up daily around 3am and hit the gym. Basically, no coffee, ok--easily done. I was told the earliest they had was at 9:15. I left my house in VB at 8:30, arrived early (9:05) and filled out the paperwork in less than 5 minutes. Several people came in after me, but were all seen before me, probably because they only had X-rays and did not need a CT scan? No problem. However, I heard two people in front of me say they had a 10:00 appointment (so, why do they go first? I had a 9:15?). Anyway, I patiently waited ten more minutes, and no one said anything to me. I watched as they cycled patients through the waiting room like an ER, except for me. By 10:15, I finally got up and asked, "What's taking so long. I've been here for an hour." Ten minutes later, I was told that since the office is connected to an Urgent Care, they have first priority for the equipment, and I would need to wait longer. They had no idea how long it might be? Really? As in all day? Hours? Not being able to continue to wait since I had an 11:00 work appointment (which I missed because of their incompetence). Thankfully, I was refunded and forced to schedule another appointment. But, I did miss out on a half day's work! Warning: do not got to the Hanbury MRI Ct Diagnostics if you need a CT or MRI, even if they give you an appointment, it's first come, first serve.

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    MRI & CT Greenbrier - Reception area.

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    Reception area.

    Advanced Imaging Solutions - Norfolk - diagnosticimaging - Updated May 2026

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