This review is for the nursing staff, on call doctors and other staff in Oncology Ward 2…read more My roommate had a medical emergency and was taken to Sentara Independence, who determined she should be hospitalized. She was then transported to their sister hospital Sentara Virginia Beach General as soon as a room was available. The only room open was in the oncology ward. There were many non cancer patients also in the ward. The care received, the knowledge of staff and the testing and followup continuing after discharge has been amazing. In this age of understaffing and overcrowding in the medical system, such was not the case at Beach General. There was prompt response to the call button, virtual monitoring and excellent response. My late husband & uncle were hospitalized several times at Sentara Virginia Beach General Hospital. The level of care is immensely improved from that time period. Oncology Ward 2 is the epitome of how a patient should be cared for and treated.

When you enter any hospital unexpectedly especially through the emergency room doors your mind…read moreimplodes and your spirits sink. You are searching for an early release back to normalcy. I never expected to be reviewing this hospital but my brother is here. He's been here for more than a week... heads home tomorrow. I have a job that takes me to various hospitals in the Philadelphia area and I can share horror stories of staffing attitudes but here at Sentara every single staff member beginning with the security guards and the volunteers at reception through the docs and nurses they all have been FANTASTIC!! 100% FOCUSED on caring for not only my brother but for his family. When they speak to us about my brother's condition they are in conversation WITH US not talking at us. It makes a huge difference. He can be a bit "fussy" and impatient but they respond with smiles even when less than 10 minutes go by before he pushes that button. This is an older building so it might not sparkle like a hospital built in the last 5 years but having a private room is a major plus!! The "Bistro" for visitors/staff has that same positive attitude and my breakfast was good and very inexpensive (Change for a five!). Obviously I can't get behind the scenes but lab work and tests seem to be happening appropriately. My only negative... and it is a negative is related to housekeeping. Their housekeeping staff seems non+existent and in a hospital housekeeping needs to be very present. Floors are 'eh' in cleanliness and the waste container in his room is rarely emptied. Hopefully I will never need the ER or this hospital in Virginia Beach but if I was ill or injured I would be really comfortable and confident coming here!

i was a patient on 5th floor and could not have received better care…read more From Shaun in dietary Kelly, a day nurse Carly a night nurse Yolanda in housekeeping JJ a care partner Joe in PT Tom the night nurse Reggie on the IV team all deserve special recognition Sophia Angles deserves a separate 5-star eval which I will submit My background is a retired ICU nurse, so I feel I am qualified to make this review of these exceptional people phyllis moore

This review is for the Sentra Princess Anne Advanced Imaging Center and Comprehensive Breast Center…read morelocated in Building 1975. All of the staff from registration employees to technicians and doctors were kind and clear with instructions. I felt that I received great care with compassion. The main waiting room area was pretty full with people waiting to be called to complete registration, etc. There is a bathroom in the waiting room. The facility itself was very clean in all of the spaces I was in for that day. The only difficulty I have found with this building is parking. Give yourself extra time to find a parking spot.

Another disastrous day at Sentara Leigh Hospital yesterday! Their lab is the quickest place to get…read morebloodwork. Checkin is easy. The waiting area is large and comfortable. the last time I went, we drove up to a platoon of First Atlantic Restoration vans. We learned that there had been a bad water leak. All outpatients were being sent to the nearby Brock Cancer Center. Lab & Check in personnel from Leigh had also been moved over to the detour location. When we drove up yesterday the front doors were blocked. There was a large sign pointed south that read entrance. We drove around the building and found no entrance. On the way back a person was walking down the sidewalk. She pointed us to the one door that could be entered. It was obstructed from easy view by the large entrance detour sign. Walking in I found so much completely different. One was first sent through security, which had never been in the lobby of Leigh. My purse was searched before I went through a scanner. The front area, which was previously a nice large entrance and desk, was now covered in plywood. The employees have always been nice and friendly. I was called back into the lab just as I finished registration. My regular bloodwork was done quickly and I prepared to leave. Sitting down in the main lobby I texted my ride that I was done. Of course I took a few pictures. When I picked up my purse I glanced at my arm. Blood was pouring out from the bandaid that covered what is normally just a needle prick. It was all over my arm, hand and shirt. Stunned, I finally moved when the really nice Security guy told me I'd better go back to the lab, Returning to the checkin area I asked if they could buzz me back in. They also stood there stunned before one asked if I had just had lab work done. When I affirmed they finally took action. The same person who drew my blood cleaned me up & used a big wrap around bandage on my arm. She said she had thought it would be fine. I really expected more of an apology. Thinking back I did remember that she had the drawer open a little longer than usual deciding what to use. Did she use the wrong size needle? Now I'm a little worried about the level of staff experience, which I've always counted on before. Even though the bandage was tight I was afraid to take it off until last night. I'm a regular at bloodwork and IV's. I have absolutely no problem with needles or having blood drawn. But today the inside of my arm looks like someone slit it with a knife. There's at least a one inch line where there should be an almost imperceptible prick or some bruising. I'm really debating as to whether I should change my preference for lab work.

This revue is strictly for their outpatient lab. This is clearly the best place for lab work and…read moretesting. The staff is quick, caring and efficient from check in to technicians. The facility is always clean and nicely decorated. I highly recommend them.

Been going to Dr David Werwath for many years. Can honestly say I am still alive because he…read morerecommended I get a heart scan which was not covered by insurance but revealed coronary heart disease. Age 79 and very active, thanks to Dr David. My wife also uses Dr Werwath and would not consider seeing any other MD. A bonus is his staff that is as friendly and caring as Dr Werwath.

Dr. Werwath gives an astute and intelligent diagnosis My family has been going to him for years…read moreand always received great care!

I don't believe anyone looks up hospital reviews before they find themselves at the hospital. But I…read morelike to think this review will help if someone thinks their incident at the hospital is isolated or exclusive to them. I was here for six days to be with my mother. Our biggest gripe was that she was not fed for hours on end. We kept inquiring, but we were told it was doctor's orders because she would be testing soon. We had arrived in the middle of the night, fine. But she wasn't able to get a room and was relegated to an ER curtained space for about nine hours. When she was finally moved to a room within the hospital, we inquired about breakfast as it was now 10am. To make a long story short, someone dropped the ball on communications, and our nurse was finally able to get my mother food that night around 6pm -- her first time eating since the day before at 4pm. Yes, I had outside food (i.e. apples and persimmons), but they kept saying she wasn't allowed to eat. Then, no one was able to confirm why that wasn't the case after all. I will never understand why it took so much effort to get her fed. Thankfully, there were no further issues with meals after that. She had to move rooms four times because of her fluctuating condition. The hospital is currently under renovation. Her room on the 4th floor and in the intensive care unit (ICU) were new and spacious, with digital boards. In fact, we were able to fit three recliners in her room in ICU. Her rooms on the 6th floor were old and significantly smaller, to the point where only the bed could fit comfortably. Also, we actually saw a roach outside the first room. Nevertheless, the support staff and nurses were phenomenal, as were the neurologists. There is free valet parking, a Starbucks inside, and a pianist played the grand piano in the lobby one day. He played holiday music since it was days before Christmas. I truly appreciated the thoughtful touches during such a high-stress time.

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

A first time flawless visit I can't help but provide a full 5 STARS with such a positive…read moreexperience. The location off Great Neck Road on the corner of Dam Neck is a convenient one for many. The white with red trim building does not look like much. It's an older structure I assume, however it's well maintained. The building is shared with a dentist. Signage is good. The lot and walks were tidy. I called ahead to confirm insurance and that they could get my daughter seen quickly with her school schedule impacted. They do take most insurance plans. I guess that it was good timing on a mid week 8 AM visit with only a few in front. The staff up front were nice and the woman provided a few new patient sheets to complete prior to being seen. The lobby is small with around ten seats. It was clean and comfortable. My daughter was called back within 15 minutes and put in an exam room. A nurse first checked vitals, then got information on the injury to her ankle. She was then taken to x-ray and returned to the room. The exam room was clean. PA Dottie Tadder then came in to do an exam of the injury and informed her that the x-ray appeared to show no fracture. She then allowed me to look at the film to point out an area that could be an issue to rule out. It was explained that the radiologist would review the film and the office would follow up. It was recommended that my daughter purchase a sleeve for support. A call was placed to my cell the next day to confirm no fracture. A big relief as a parent to know your child does not have a fracture. The total visit time was less than 30 minutes which I deemed as excellent. My daughter was able to make it to school prior to First Bell and a test. Minor Emergency & Family Care Center was fantastic and I would recommend for minor medical needs over an ER.

I was appalled with how rude the lady at the front desk was today. I thought maybe it was just me…read morebut then someone else walked in and they treated them like it was so inconvenient to collect their name and insurance. My family owns a business over there and we normally send a lot of people their way but I will think twice about that from now on. If you hate dealing with people so much maybe don't work front desk.

For 7pm on a Saturday night, it wasn't as busy as you would think. I was able to "walk" right up…read morethe the desk to check in. The lovely woman checked me in and handed me over to two other lovely ladies who were very kind. They got my weight and asked some basic questions. One of them actually had the same pair eyewear Larkin frames as me (we chatted about our magnet frame collection) before telling me to pick a seat and wait to be called. They had me seen very quickly, maybe it was 5 minutes before I was brought to the back. My ride didn't even make it in the door yet. They placed me in what felt like a cubical. Only wide enough for one person. Matt (in-take nurse) was very kind. He put in my IV. Unfortunately, I wasn't able to communicate that the vein he went for was a rolling vein and the hardest one to stick. He did an amazing job getting the IV needle in with all the uncontrollable tremors I was experiencing. If my arm hadn't bruised, I would have been absolutely shocked. I was moved into a make shift "private room", which I'm very grateful for. Dr. Michael J. Bono, MD was my doctor and, would you know it, it was his last shift EVER (42 years) before retiring. It was GOD who blessed me as his last patient. Turned out he and my Like-a-Dad (EMT) actually worked together 20+ years prior. Dr.Bono made sure to get the answers I needed and the treatment I so desperately needed. He gave me a few referrals and recommendations on great physicians. There was a gorgeous lady nurse who kept checking in on me but I was so out of it that I did catch her name. I wish I got it because she was so sweet and funny. She kept my spirits up. She felt like a guardian angel. Before leaving (mind you I'm completed drugged up on meds they gave me) Chris (nurse) made sure to get a very important message through my drugged up head. I remember seeing just his face with a flat cap on, playfully yelling at me about the do's and don'ts on the prescription they had given me. This was the best experience I ever had with a hospital. I was scared to death and you all worked together to keep me calm and playful. Thank you all from the bottom of my heart. If I ever end up back there again, I pray to have the same experience.

I have paid $6,504 so far this year and have only been reimbursed $352.58!!!…read more I tried to cancel this plan in July and "the rules dont allow them to do that unless you call, call and call etc. I am not paying anymore for this lack of service. GoodRX charges me $9.00 a month covers my medications for less than half that this so called insurace does.

We have used this pediatrician location several times for wellness checks. We haven't been anywhere…read morebesides the second floor but the entire building is always very clean. There is always someone sitting at the entrance desk when you enter . Hand sanitizer is located at the entrance and social distancing is enforced. We like that their is a "sick" side and a "well" side so your child doesn't have to sit in the same waiting area as a sick child. Front staff is always busy but typically friendly. They have children books in the waiting areas. My daughter loves her doctor and I also think she's great. She listens to any questions I have and I am always able to get an appointment right away. The nurses and physicians have been very accommodating over the years if I have to call with a with a question, I always get a call right back. Our pediatrician is great with kids and makes us feel important, I would highly recommend Dr Hutchinson. My daughter loves leaving with age appropriate books and stickers after each wellness visit.

My child had an appointment at this hospital and after the procedure was completed my wife and I…read morewere allowed to go in the back to visit our child. When back I was going to take a photograph and/or video of my child and told that I was not allowed as the staff member pointed to a sign that stated the following: "In order to provide your child with the best possible care, we do not allow cell phone use, audio or video recordings, or photos while staff members are in the room." So according to this I am allowed to do the above, when the staff exit the room, but was tole I couldn't. Went online to the website for CHKD and it states the following: "Important Note About Privacy Out of respect for the privacy of others, please do not photograph or take videos of other CHKD patients and their visitors. Also, please do not share information about other patients. If you would like to include CHKD staff members in a photo or video of your child, please ask for their permission." So no videos of others or staff without permission. So again I can take video and photographs of my own child. So unprofessional when you work somewhere and don't know your own policy. Just a shame as I only wanted a photo of my child and my wife and was told, "No."

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

My son was taken to CHKD after having a seizure and every single person that took care of him was…read moreamazing. He was seen in the Emergency Department, the Pediatric ICU, and in the in-patient Neuroscience unit, along with being seen by doctors in Endocrinology. Every single person, from the nursing care partners, to the nurses to the doctors and specialists, were fully engaged in his treatment and care. They provided regular updates on his status and the treatments he was receiving. Their professionalism and dedication made this scary experience much easier to deal with and I was confident that my son was receiving the best care possible. In addition to the amazing medical staff, the rest of the CHKD staff was very helpful and attentive as well, to include the dietary specialists, the intake registration, the janitorial staff, the Chaplain, the pharmacy and the integrative care team. I've never had such a positive medical experience in my life and I really want to thank CHKD for helping my son through this difficult situation.

My son underwent an adenoidectomy, tonsillectomy, and pharyngoplasty on July 1, 2026. The surgery…read morewas successful, and I am incredibly grateful to Dr. Baldassari. She was exceptional, as was Ryan, the registered nurse who cared for my son in the post-operative unit. About a week before surgery, I was informed that only one parent would be allowed to stay overnight. After surgery, we were transferred to 7C - POD A, where Mikayla was our registered nurse during the day shift (7:00 a.m. to 7:00 p.m.) on Wednesday and Thursday. I was told my son would need to stay overnight so the medical team could monitor his fluid intake and ensure he was able to take his medications. When we arrived in Room 718A, I noticed there was another patient area on the opposite side of a curtain. I asked Mikayla if another family could be assigned to the room, and she confirmed that they could. Since there was only one bathroom, it would also have to be shared. I immediately had concerns about this arrangement. There was very little privacy, and I did not feel comfortable or safe not knowing who might be staying on the other side of the curtain. Sharing a bathroom with another family also raised concerns about sanitation. After we settled into the room, Mikayla brought in IV Tylenol and explained that the physician had ordered Motrin to be given orally, which made sense because they wanted to monitor my son's ability to swallow. However, I mentioned that Ryan and Dr. Baldassari had both informed me that my son would also receive a steroid to help reduce swelling in his throat. Mikayla was unaware of this medication at first, but after I explained what I had been told, the steroid was eventually administered through his IV. At approximately 2:30 a.m. on Thursday morning, another family was admitted to the other side of our room. It appeared to be a husband, wife, and their child. My concern is this: if I was told only one parent could stay overnight, why was it acceptable for two parents to stay with another patient in the same room? In addition, I could clearly hear conversations regarding that child's medical care and upcoming procedure. This was a significant violation of patient privacy. Sharing a room separated only by a curtain, along with sharing a bathroom, did not seem appropriate from either a privacy or sanitation standpoint. Unfortunately, my interactions with Mikayla became increasingly uncomfortable. I felt that she became visibly frustrated with me. She rolled her eyes, and her tone of voice changed after I expressed that I did not want to stay another night with my three-year-old son. I understood the medical team's concerns because my son was reluctant to take his Tylenol and Motrin by mouth and had not met the required fluid intake. He drank approximately 190 mL instead of the required 300 mL for discharge. However, I explained that he is only three years old, had just undergone major surgery, and was not in a familiar environment. I assured her that he would likely drink more and take his medication once he returned home. Later that morning, after I asked when the doctor would be coming by, Mikayla stated that the physician had already seen me. I explained that a doctor briefly came into the room around 6:00 a.m., which startled me because I was asleep, and I was not under the impression that another overnight stay would be necessary. I politely requested to speak with the physician again. Mikayla appeared irritated and responded that she would send the doctor a message herself. After breakfast, Mikayla returned and informed me that she was preparing my son's discharge paperwork so we could "skedaddle." I found that comment to be unprofessional and inappropriate when speaking to a patient's family. While reviewing the discharge instructions, she repeatedly asked me, "Make sense?" I felt that her communication was condescending rather than respectful. I already had Tylenol and Motrin at home, but Dr. Baldassari had informed me that a prescription for Dexamethasone would also be sent to our pharmacy. I asked Mikayla whether that prescription had been sent. She stated that she was unsure and would contact the physician. After we packed our belongings, she returned and asked which pharmacy we used instead of confirming that the prescription had already been sent. I explained that we live in North Carolina and asked that it be sent to our local CVS pharmacy. I never received a notification from the pharmacy that day. The following morning, July 3, 2026, I contacted the hospital and spoke with the charge nurse on the morning regarding the prescription for Dexamethasone. The charge nurse searched the system and told me the prescription was sent to CHKD outpatient pharmacy located downstairs in the hospital. I informed her I told Mikayla before I left yesterday and I watched her right the pharmacy down to send the order to due me living in North Carolina. The charge nurse explained it wasn't Mikayla's fault.