My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

From the owner: For over 20 years, TheKey by Home Care Assistance has helped clients achieve successful long-term…read moreaging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

I can't say enough great things about Rising Care Concierge Nursing. Their team treated me with so…read moremuch kindness and respect. They were patient, thorough, and made me feel completely taken care of from start to finish. It's rare to find nursing care that feels this personal and high-quality. I'm so grateful for them!

From the owner: We deliver a healing experience that is designed around your unique health needs towards recovery…read moree.g (post op-recovery, medication management, case management, help with ADLs, light housekeeping, cooking and more) Book your appointment today for a free consultation.

I was very pleased with the hospitality and mindfulness the employees here. I just wanted to write…read morethis review because I went to visit my grandma and although she may not be the easiest person to work with, the aid who took care of her was very attentive to all her needs.

From the owner: At Alvita Care, we're proud to meet the individual needs of each client by ensuring that we're…read moreproviding the absolute best care possible to seniors, including those with dementia. Not only do we provide the best in-home care services to our clients, but we also provide relief and assurance to family members who know that their loved ones are happy, safe, and cared for. Alvita Care can help whether you need assistance for several hours a few times per week, or whether you require live-in or around-the-clock assistance. We have a simple mission: to improve lives, maintain independence, and protect dignity by rendering the highest quality home care services to seniors while fostering a positive and fulfilling work environment for our employees. To further our mission, we are open and honest in our relationships and straightforward in our communications. We foster a positive environment where both clients and employees feel valued and have a voice. We recognize that our clients are individuals and offer customized service to reflects this. Our continued dedication to these values is a cornerstone of our success.

I had the best assistant. Her name is Jesus. She took wonderful care of me. The hallway floors…read more were shining. This place is clean. I had a physical therapist, Joyce. She had me walking on my own. I am very grateful for Joyce. The food was subpar. When it was time for me to leave, I cried and hugged Jesus, who took such vert goid care OF ME. I WAS blessed to have such nice people who took care of me. Marie always stopped in to chat with me. Alice was a caring nurse. I home I got her name right. She was on the night shift . Just good things to say about the unit I was on.

Fantastic program for my elderly parent. My mom has Alzheimer's, recently had a stroke, and has…read moremany other medical needs. She started recently attending this program almost 2 months ago after leaving rehab. She attends 5 days a week and will always share stories with me every day of what she's done and what she enjoyed. It brings me great comfort to know that she is in a safe, caring, supportive, & engaging environment when I'm at work. I am always communicating with the staff about her schedule, because of appointments or if something is going on with my mom. All the staff are really pleasant and helpful in so many ways. She is starting to make friends which is great for the social butterfly that she is. I did look at other social model day programs and there is nothing else that came close to a quality that the town of Huntington adult daycare program provides. The hours of operation are also amazing. As many places do not start until at least 9 AM. However, with my work schedule that is not doable so I'm very appreciative that they start at 8 AM and they end by 4pm. I am really happy that she is in such a great environment and gets to do things that she may not be able to do otherwise. I'm looking forward to her celebrating her 90th birthday with her new friends.

Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

Excellent, excellent advice. I wish I had found Tiffany's company last year. She would have saved…read moreme from the months of the run around trying to deal with Medicare, nursing home social workers, assessment interviews, rescheduling assessment interviews,etc. She also referred me to an excellent person to have a stairlift installed for my mom. I thank Bridge A Way for helping me and my family. My mom now has a discharge date after everything was put in place with Tiffany's help. My mom will be home in 2 weeks. Thanks again

I want to Thank your entire team for giving me your support.Marylou for her wonderful coordination…read morewith sending me highly qualified and the kind, compassionate, care as I had asked for. I have been well taKen care of in all areas and Thank You for your service.Wayne Doughty

My experience with the Smithtown office was absolutely horrible. The PCAs and HHAs that were…read moreassigned to my case were a nightmare -- mostly non-English speaking, and some could not even communicate a sentence in English. PCA/HHAs would show up in plain clothes, without badges, sometimes with their husbands or boyfriends, and could not communicate anything more than their name, only when asked several times. I felt very unsafe, as the office never notified me or my family prior about who was coming on the assigned days, and I could never get a hold of my coordinator. The aides would often be on FaceTime in my living room with me in view, on the phone while they helped me in the bathroom, and would often sleep while on shift in the middle of the day. I even have one aide on a recording snoring so loudly I couldn't even sleep. One girl from Haiti had to use Google Translate to communicate to me that she didn't know how to use an oven, which is pretty standard in most homes these days. My family and I were often forced to use Google Translate just to communicate basic things in our own home, which is completely unacceptable in a caregiving setting and created serious safety concerns. If there had been an emergency, some of these aides would not have been able to communicate with me, my family or even 911. There were also serious privacy and HIPAA concerns. Aides were using FaceTime in my home with me visible in the background, photos were taken of me without consent, and some aids were having their family members who spoke English call the agency pretending to be them when certain coordinators who spoke their language were out for the day. I experienced this first-hand. When these concerns were brought up, they were completely shut down instead of addressed. I complained numerous times to Marilu and Christine, and both women were extremely rude and tried to blame me for the aides' inability to speak English, meanwhile they were still billing normal rates for aides who could not do the job safely or properly - quick to take money but not willing to coordinate effectively and safely which violates NYS regulations among other things. At one point, I was assigned an English-speaking PCA who told me she had only been working with the company for a few days and was already quitting. She warned me to leave stating the majority of aides she encountered didn't speak English, and cases were being filled through mass texts and quick phone calls with little to no real verification of who was actually being sent into people's homes. Marilu stated that if I didn't like who they had available, to go somewhere else, as there were no English-speaking aides available. Jose stated that nobody was perfect. People do not need perfection -- they need communication, skilled and trained caregivers, and someone who actually supervises the aides rather than blaming the clients who pay their salaries. And Christine was miserable to talk to, constantly talking over me and being disrespectful. Absolutely awful and arrogant. Please do not put your trust in these people, especially if you or your family only speak English and need safe, competent care. They can't/won't provide you with that.