Billing chaos. COHME resorted to a law firm. Beware, not of caretakers, with our experience, but…read moreowner, who used a remarkably chaotic billing "system." Finally got written bills, for use with insurance, but COHME used a lawyer to strong arm final payment, despite my experience of chaotic billing.

My husband began to need more intensive care as his nerve disease progressed. COHME provided the…read moreprofessional help that enabled him to be at home - where we wanted him to be. Milisha worked hard to schedule round the clock coverage. COHME's aides are head and shoulders above over agencies that I have used for more than 5 years. I felt very supported by everyone at this agency - and I needed that!

We've been using Duet for the last few months for my mother and it's been a wonderful experience…read more We started with live-in home health care aides when she needed a lot of assistance, and have moved onto companion care now that she's more independent but still needs help around the house, running errands, etc. I was able to interview the companion candidates (remotely--I'm out of state) to ensure they were a good fit. My mom now has two super friendly and kind young women who trade off supporting her during the week. She is so at ease with them. I was talking to her today and she randomly started singing "You're So Vain" and I could hear her companion singing along with her! Honestly I can't say enough good things about this company. The professionalism and personalized care starts right at the top with Larisa and is embodied by every person in the company I've engaged with. I feel like there's this amazing team in place looking after my mom, which is very reassuring since unfortunately I live on the other side of the country.

Comforcare is the best place super friendly, welcoming and very respectful people, the owner is…read moreAmazing, I don't believe all those bad comments about the company and the Owner . She is the most Respectful and friendly woman I ever know . Can't believe there are bad people in this world who are trying to damage her reputation , PLEASE DON'T BELIEVE THOSE BAD REVIEWS .

Its time to expose Brightstar for what they are. About 8 yrs ago, by brother and I wanted our 88 yr…read moreold mother to stay in her own home as long as possible. We hired Brtstar on Long Island to come in for 4 hrs a day. We had a good person for a little while until this woman from the agency told me to hire her niece. Cut to the end; she robbed my mother. She rummaged through the house and found a checkbook for a special acct. Next thing I know, I get a call from Fidelity asking if we tried to buy a car in Allentown, Pa. The check written was for more than $14,000! They denied the check and the sale did not go through. Please dont call Brightstar. They hire disreputable people. Who is vetting their employees? My mother is now safe in a nursing home.. Who knows what else may have happened as time passed? They cannot be trusted.

I would not recommend Bright star care to anyone. My life was ruined put in jeopardy…read more The agency sent me an unlicensed nurse. I was given entirely too much medication during a four hour infusion..The young lady was busy going to YouTube for assistance as well as calling someone else to instruct her next steps. I was left unattended on two occasions while the infusion was still in motion. I could have had a bad reaction at any given moment. My mom nor myself would not have a clue how to handle it without the proper supervision. Finally we took action to call the agency after having a conversation with the young lady. She confessed that, she's not licensed and have zero intention to work in the medical field. We were overwhelmed by her inability of the medical field. The agency unfortunately denied everything and pretend to not have a clue of the case. The agency needs to be investigated. They shouldn't be in business profiting off of people's health and safety concerns are not taking consideration.

Disgustingly rude!! Stay away! I called my insurance company the minute hung up the phone to advise…read morethat I wanted nothing to do with this agency! If the supervisor is so rude to a potential client , what type of aide would they send??? Stay away!!!

Prepared to be stolen from and the aides being super lazy...it'll cost you more to replace…read moreeverything stolen.,

This is the most toxic place to be in. Honestly, if you ever wonder if you should do business with…read morethem, just RUN for your life. Every single employee is fake as hell, and no one wants to do their job properly. 80% of their employees work remotely from UKRAINE and have 0 idea of how things are done here in New York. If you decide to call to solve your problem be prepared to be redirected from one employee to another to another, and no one will give you the info you're looking for OR fulfill your request properly. This is just not going to happen. Needless to say, their whole management team has severe OCD And they will make your life feel like never ending stress. 0/10 do not recommend

NYC Granny Nanny is amazing. I had the privilege and opportunity to work with Lisa (the founder),…read moreQuintin and Micheal. Lisa was incredibly professional, generous with her time, is a font of creative problem-solving and resourcefulness, has a great facility with technology, and executes impeccably on her great vision of providing personalized, people-centered, top-notch care-giving and customer service. She and her team of caring and bright individuals worked with my mom, who is ill/in hospice, and has difficulty communicating and not only did I feel 100% comfortable with having them work with her, they exceeded my expectations in their patience, caring, and ability to work with mom. I couldn't be more excited that NYC Granny Nanny is on the caregiving scene and highly recommend their services!

From the owner: On-demand care with no minimum hours, trained rockstar care assistants that are energetic,…read moreorganized, resourceful and compassionate to provide you with worry-free quality tailored care. Please give us a call to see if you qualify for *Free* 2-hour consultation and trial service session. NYC Granny Nanny is a new companion care service inspired by old-fashioned ideas--helping family take care of family. We embrace our responsibility to help create a future where individuals, families and communities live happier, healthier and more connected lives. We think things should be done differently. Better. Our mission is to change the culture of care for our loved ones. We are guided by a higher sense of purpose towards clients, caregivers and the community. We provide non-medical care and support for families as they cope with the aging, illness or disability of a loved one. Everyone deserves excellent and reliable care delivered with patience, empathy and a positive perspective.

Difficult to schedule physical therapy sessions. Therapist assigned to patient was much less…read moreimaginative and engaged than home therapists the patient received from another agency. It was a poor fit.

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.

The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place