I've enjoyed working with Miralys and Lian at Right at Home for almost a year as a key partner for…read moreour senior living community in Miami. They stand out with their commitment. They have demonstrated their deep industry knowledge, understand the needs, and provide specialized services to residents. For their value and dedication, and overall experience, I recommend their services and look forward to continuing our partnership.

Right at Home is fantastic! The staff is friendly, professional, and truly cares. They made…read moreeverything easy and stress-free. Highly recommend!

They are very professional. I needed last minute care for my elderly parents who were visiting…read moreover the holidays, my mother has Alzheimer's/dementia. The initial evaluation was very thorough and reassuring. Shweta helped me overcome my uneasiness of the first time having to bring in a caregiver for my mother who is complete denial stage 3 Alzheimer's. They were able to quickly adjust care over a 2 week period of time to best accommodate my mother. The aides involved were very professional and very friendly. It was an out-of-pocket situation but they were completely up front with the costs, my bill was spot on, no surprise or hidden fees. The aide assignments were smooth. The office responded quickly to all my concerns and made appropriate personnel adjustments in approaching the difficulties associated with handling my mother's behaviors. Based on this experience, I highly recommend IHC Plantation. Thank you sincerely, Shweta.

Our experience w/ Schweta and her Interim Healthcare team was nothing less than OUTSTANDING!!! The…read morebiggest compliment we can give her is that she and her team members became family to us and our parents during an incredibly difficult time in all our lives and we know Schweta and her caretakers felt the same about us. We were referred to Schweta and Interim by Michael Brodie, an excellent assisted living placement coordinator. From the first time we spoke we could tell Schweta was a kind, considerate and compassion person and recognized she would care for our parents well. Our situation, like many others, was challenging in that neither myself nor my sister lived in South Florida where our parents resided, we both live in the Northeast. Schweta herself, the owner of the company, came to our parent's residence to meet them both for a few hours, got to know them, understand what kind of support they needed, their likes and dislikes when it came to food, cleanliness, caretaking etc. Our parents, especially our mom, were old school, tough as nails, prideful, independent people who had zero interest in having someone come into their home to help them with things they'd been handling their entire lives. Schweta was able to make them feel comfortable that the caretakers she would provide would support them as per their requests and they weren't there to "take over" but rather to assist and convinced them to "try" for a day or a few days to see how it goes. The proof of course was in the pudding when the caretakers came into the home and how they would interact w/ our parents. The first caretaker Schweta brought in by the name of Donna was a godsend. She was with both my parents for 18 months until both of their passing. She became my mother's best friend and confidant, in addition to being a phenomenal caretaker. She assisted mom, she didn't "take over" her duties. This enabled mom to feel that she was still in control and able to get things done the way that were important to her, whether it came to medicine management, cooking, cleaning or physical things like bathing. Of course, not all caretakers were a natural fit as sometimes my mom's personality could be very challenging to interact with. In those instances, we'd call Schweta up and her response would be "no problem, completely understand, I'll have someone new there shortly" and within a few hours we'd have a new person caring for and tending to mom and dad. Schweta always put our parents' wishes and needs above all else and for that we are so thankful. The most incredibly challenging time for us was when the COVID 19 pandemic began. Our parents were in an assisted living facility which started getting COVID cases. We wanted to get them out of there and back to their own apartment ASAP, however, we were in New York and not allowed to travel. Schweta and Interim were truly miracle workers. They were able to get caretakers to pack up our parents belongings and safely move them back to their apartment in the midst of a pandemic. They were also able to drive them to a COVID testing facility to confirm they weren't infected prior to moving into a cleansed residence. Our anxiety and worry was at an all-time high, yet Schweta managed the situation without incident, calmed our fears, communicated with us throughout and got it done. Schweta was also a great reference for assistance in other areas. When we needed to get doctors to come to the home due to COVID 19 restrictions, Schweta was able to refer us to a service within minutes. She provided the recommendation after highlighting several options that we had. In everything she does, Schweta keeps the wellbeing of your loved ones as her top priority, while also helping you as the caretaker in mind re: what it will mean for you as a loved one both from a personal and financial perspective. All in all, we cannot say enough good things about Schweta and Interim Healthcare and the services they provide. We would truly have been lost without them. I'll repeat that she and her caretakers truly made us all feel like family members with the way they cared for us. We consider Schweta, and the 2 key caretakers as family. Our parents have recently both passed away and looking back on our journey we are incredibly fortunate to have had them by our sides along the way. We have plans to go back to Florida after the pandemic is over and in the future and for sure will make sure we connect w/ them for lunch or dinner as we will always consider them as our family.

This company's only concern is for the therapist and squeezing in as many appointments in a day as…read morepossible. They call you the day of, saying they're in the area and expect the patient to be ready and available. They refuse to schedule (day and time) as it doesn't fit into piling on same day appointments for their therapist. There is absolutely no concern for the patients and their needs. And equally disappointing, they pull you look tired and are running out the door 25-30 minutes into your appointment. Think twice, maybe even three times before using this company.

I am grateful to Jackie Kelly and Brian who showed me so much kindness and compassion during a…read moredifficult time. When a loved one is sick it is such a scary time especially a parent. These two staff members were patient with me and have provided me with such excellent case management care.

I don't like to leave feedback that is less than 5 so I will share the good and less ideal elements…read moreof my experience. The owner Patia was very sweet, thorough, and accommodating, not to mention she charges 1/2 of what other agencies charge. This was going to be perfect for my mother who is visiting from out of town. When I interviewed her, she seemed to get what I needed and was certain she could match us with an ideal nurse. I requested proof of her insurance and perhaps it was a coincidence but her effective date was the day of our scheduled work. Our 1st scheduled workday resulted in a nurse not showing up on time due to a family emergency. The nurse then texted that she would be here 2hrs late. This was not helpful as I would not be here to show her what was needed. I asked her if she was really able to assure me that she could make it, family emergebcy and all...and I was cursed out, called heartless and an F-bomb was launched at me because I "didn't know how to treat people." Even if that were true, that's not how you speak to a person who is going to employ you. Patia called another nurse who was off-duty who said she would come over after her appointment, by 10/11. At 2:30 no one had arrived and I was told she was still at her appointment from 8am. I called her and severed our agreement. I needed a dependable care provider for my mother. Plain and simple. I'm really sorry it didn't work out but it clearly wasn't a good fit.

Patia, the owner of Aurelia's Angels, is fantastic. My sister has been in the hospital for nearly…read morea month. Before she could be released to go home she needed clothes, her wallet, etc. She had been taken to the hospital by an ambulance and had no change of clothes, etc. Prior to my sister being discharged from the hospital Patia went to her house, got clothes, wallet, etc. She also arranged for my sister to be picked up from the hospital. Madeline, my sister's aide, took her shopping for groceries, made her bed and was just a regular powerhouse getting my sister set up. What more could you ask of a company. I can't say enough good about Aurelia's Angels. My sister will require an aide 7 days a week/6 hours a day. Patia is making that happen. If you are looking for a home health care company, I highly recommend Aurelia's Angels. Their pricing structure is very reasonable and the service and communication is top notch. Give them a try and see for yourself.

It is no longer Matt Rogers. He was attentive and responsive to your case and concerns. We used for…read moremy Dad a few years back and I recommended him without hesitation to several people. It is now Chris Cascio. Overseeing 24 hour care, especially when you are living cross country, is incredibly hard and requires a partnership. While we had a few good aides in a year period. Case management, timely response, and oversight disintegrated became pure vapor. If your 90 year old loved one is in a wheelchair alone and no aide shows up for hours but you are told the aide is 'lost' getting to your house. Don't believe them. And sending an unvaccinated aide is NEVER acceptable. You can do better especially for $9k a month. Whatever they are selling on their website are not the services you receive. Companionship: had to ask constantly for aides to even sit with my Mom Staying Active: no engagement to remind her to perform daily minimal exercises Grocery Shopping not one aide had a car Light Housekeeping get a good definition Meal Prep and Nutrition some barely cook Even with requests to provide fruit and fresh vegetables during the day Social Activities and Connection nope Errands no car Hobbies and Passions Never engaged Cognitive Engagement seriously? Meaningful Activities please remove this!

My experience is limited to trying to hire them to help our mother. We all live out-of-state and…read moreit's becoming harder and harder for her to stay independent, but she refuses all help. This was our sixth company to try. Matt was so nice, patient and thoughtful with their initial meeting and was ready to help her and us. She is a extremely difficult person and although Matt felt like they could help, she would not even consider it like all the rest. If it were up to me, I'm hopeful that Matt and his caring team could make her frustrations so much better.

Hands down - the best people to work with. I can also say that if my mother needed home health care…read more- I would send her here. They have such a great staff who are relentless about getting their patients as many services as they can qualify them for -be it Medicare or HMO. They are totally legitimate, and their staff will treat you like family.

I feel so comfortable referring my clients to this amazing organization. Trying to keep an elderly…read moreparent at home is very difficult. Assisting Hands makes it so much easier! I also love their Alzheimer's and memory care specialty. It's needed so much! Their staff is super warm and compassionate. I cannot recommend them enough!

They got me off the street and gave me a place to sleep. I'm forever in their debt. They gave…read morecompassion, comfort and helped me get on my feet. Respect. Respect. RESPECT!

Wonderful agency for Home Care Very professional and…read morepersonal service, extremely reliable and their therapists are excellent My wife and I both used them and recommended them to our friends that needed assistance You will be very pleased, they take care of everything