My mother has been yelled at, no showed on, non consistent care, they make up completely fabricated…read morethings to refuse care, when their staff is this incompetent ones. The very first nurse that ever came out was so mean, I actually felt threatened in our own home, she answered the phone speaking so hateful to other patients, we kept trying to give them a chance but to be honest it just got worse. They will offer one time to come, then if you have a doc appointment they will not come around your schedule at all. However will state you refused the visit when it's your wound care doctor you are seeing. My mom has very bad wounds that will possibly have to be amputated soon... and this company has done nothing but make her wounds worse with the lack of care they have provided. They are required to give written notice and when I called to ask for that... I was yelled at by Shawna, and told to do her wound care myself... which I HAVE NOT EVER DONE, nor have I been educated by their company to do. We also never received any wound care supplies, I asked and begged nu to supply us with the correct wound care supplies and was refused constantly. I sure hope they have not been billing Medicare for supplies we are not receiving. I can not believe this is the way people are treating the elderly who are sick, and need care, at this company. I am beyond upset and have spoken to my attorney regarding this as they did not take the legal steps to drop my mothers care. If they drop your care, don't call and ask for anything cause they will just yell and hang up on, luckily I have that conversation recorded! If I could leave zero stars I would. I am her advocate; I'm all that she has... I can not imagine how she would be treated if I was not here. That is truly how bad, and unprofessional this company has treated my mother, we sat by and said nothing at first,.. but as soon as I started asking questions and requesting things they should legally be required to do... we were dropped! I sure hope for all their other patients sake they get it together and treat others a lot better than we were treated. I have no other way to express these things than on here since NO ONE WOULD LISTEN TO ME BUT JUST YELL when I called.

Beautiful and clean home health care/assistant living facility with 24 semi-private rooms, beauty…read moresalon, chapel, kitchen, and fitness room.

From the owner: Ask about our home health southern cooked meals. We also provide transportation for your love ones.read more

Staff work very hard to provide excellent care to all their clients. As an agency that provides…read moreskilled nursing, therapy and personal care attendants, Heritage is on top of staffing long term and last minute scheduling needs.

From the owner: We are Medicare Certified and offer skilled nursing and therapy service AND non-skilled in-home…read morecaregivers

This home health / hospice service receives a very low mark from my family. They never had any…read morepreventative recommendations. The after hour services were horrible and the night 'nurse' never provided any real assistance when called upon and refused to come out to help on more than one occasion. We were asked to wait until morning (over eight hours) to address a medical issue that needed immediate attention and the patient ended up having to go to the hospital at which they expressed annoyance. They were very quick though, to come and have us sign papers to discharge us from their care. We also had to beg for necessary basic medical supplies that are supposed to be provided on a regular basis for their patients. We would not recommend that anyone use this company for their home health care or hospice related service.

The worst! Terrible communication. I asked on several occassions for them to communicate with me…read moreand my Sister about any issues related to my Mom. (we have Power of Attorney) My Mom is 82 years old and gets confused. They were inconsistent with their visits and decided to discharge my Mother and had her sign papers that she was not even aware that she was signing. I am still trying to figure out what happened over a week ago and no one has any answers. My mother had no idea she was even being discharged!