The Builder Centre is situated just outside of the main town on a small industrial area. It stocks…read morea variety of goods and also incorporates a Plumb Centre and Timber Centre. The Hire part has now relocated to Brandon Hire on Nottingham Road. The Builder Centre staff are generally pleasant and friendly, but due to the inclusion of several departments you need to make sure you are speaking to the right member of staff from each department, otherwise you may be met with a blank look, so this can be frustrating at times. You need to know what you are after as it's not really a place you can browse around. However, it is not exclusive to trade customers only, members of the public can shop there too.

The worst customer experience I have ever had to date. Drawings were emailed and a quotation was…read moreprovided. We then called to place the order with our debit card and Dale was exceptionally rude, lacked the most basic of customer service skills and denied all knowledge of any conversations or quotations being provided - despite us having the email quotation in front of us. We asked if we could speak to a manager or director and Dale refused and said the only way you can speak to anyone is by email. We then called back to complain and spoke to Mr Currie who claimed to be the duty manager. Mr Currie had very similar levels of poor customer service, continually spoke over me, was rude and during the call said that I was incompetent at computers and I must be not be doing very well at the moment and must be having a bad day. Quite frankly we are shocked at the experience with this company - all we were doing was calling up to pay for a quotation that had already been provided - how hard can this really be! Should have been a 2 second call, heres my card details and the delivery address. Clearly both Dale and Mr Currie need extensive customer service training.

From the owner: Ron Currie & Sons - Specialist Timber Merchants We are a…read morefamily run timber merchant established in 1974. Based in Sutton-in-Ashfield, we have supplied timber and joinery products to Sutton-in-Ashfield, Mansfield, Kirkby-in-Ashfield, Mansfield Woodhouse, Annesley, Clipstone, Alfreton and other areas surrounding Sutton-in-Ashfield for many years. We now offer this same service nationally using courier networks. We are a diverse company offering many different products and ranges in addition to our core timber supply business.

Zero stars really the most useless company you'll ever come across bunch of cowbous when it comes…read moreto warranty repairs trust me everything is labeled as wear and tear then when you agree to pay for the part that should be covered by warranty they are unable to get it labelling the machine absolutely useless. Bunch of picks next time I'm down that way I'm calling in to have a word with the useless picks.

From the owner: At UKHS Tools-To-Go we've something for everyone from garden machinery and power tools to kitchen…read moreappliances and jewellery. Find your favourite products from top brands such as Wolf, Julie Diane, Powerplus, BMC, Fox, Persona, Fiorelli and many more. Proud manufactures of high quality tools, machinery, garden products and equipment fitted with the latest technology. Browse our range of cordless and corded power tools, woodworking machines, hand tools, mowers, ladders, and great products for home decoration and craft. Check out our high performance direct drive and belt driven wolf air compressors, quality air tools and famous wolf generators at competitive prices.

Always used to go to another hardware shop, till I found this one, so much cheaper, staff roll over…read morebackwards for you, nothing is any trouble, example, garden plants 99p anywhere​ else £1-99, that is one bargain , go and find o9ut for yourself

Gee Jays is a local bargain hot spot. It has 2 floors of various items, from tea towels, to…read morestationery, to power tools. It is worth looking in Gee Jays before buying anything from B&Q or similar places. They have stock clearance items and regular stock as well. The stock varies widely and is regularly updated to accommodate seasonal stock. If you are doing a spot of DIY I imagine you can get everything from here, as they have paint, brushes and cleaning equipment. The main downsides to this shop are: 1) Parking, there are a few spaces on the road outside, but the shop is a 5 min walk out of town; 2) Accessibilty with wheelchair, pram or similar. I find it hard to navigate a pram around, so have to make arrangements to go there on my own.