I came with two guests who had previously been on my membership, and I am the primary member. Even…read moreso, we were required to drive all the way home to get their IDs. I'm not sure why their membership history couldn't be verified. Derek was not helpful, and the overall lack of customer service, combined with the dirty amenities, was extremely disappointing. The front desk staff always seems frazzled, and unfortunately, this experience has me seriously reconsidering whether I will renew my membership. As a member, I shouldn't feel like I'm being met with confrontation when simply trying to use the club.

I've been a member of the Bay Club on and off for nearly 20 years, and unfortunately, I've never…read moreseen such a decline in customer service, particularly in the membership office. The entire reason for my recent inquiry was simply to add members to my account--something that should be straightforward. I've left two messages, and neither call was returned. Even after bringing up the fact that my calls have gone unanswered, there seems to be no response or indication that anyone really cares. Membership rates continue to go up, and at this price point, I would expect responsive customer service to be a pivotal part of the club experience. If a longtime member is trying to add people to an account and can't even get a return phone call, something is seriously missing. Even when visiting the membership office in person, the atmosphere feels completely different than it used to. The employees often seem disengaged, almost as though they don't want to be there. I've enjoyed the Bay Club for many years, which makes this decline even more disappointing. What happened to customer service? Come on, Bay Club--get your act together.

I am writing this (perfect timing) after a 45 min run, with zero knee pain, and all the running…read morehighs! I found Alex in January of 2015. I had just come from a weekend away in Palm Springs, where I had planned to relax, run, and engage in as much fitness as possible. I headed out for a run on New Years Day; new shoes, new lululemon pants, new Garmin watch, and after about 20 min. my outer knee was in so much pain I had to basically walk the rest of the way home. I was devastated and confused. Not only had I run for about an hour for 2 days in a row prior, I have been an avid runner since High School. Even with icing my knee for about 3 days straight, nothing was helping and I knew I had done something more serious. My history of running - I have run a total of around 4 or 5 half marathons easily, no knee pain since 2012. Completed many 10K's and casual runs on my own at least twice a week for years. It was something that happened so out of the blue, I am just thankful that Alex entered my life when he did. He started out with the basics, which at the time seemed a little out of context. "What other workouts do you do? What has changed in your exercise in the last year". I couldn't really come up with much, other than lots of YOGA. Becoming a certified Yoga teacher and basically doing yoga everyday for the past year only seemed like it was helping my running. Of course. Alex saw this as a red flag right away. With the types of exercises that I was engaging in on a weekly basis, I was only extending ligaments and asking parts of my body (my knee) to over compensate. This then effected my IT band, more weight in my calfs, soreness, you name it. It's a vicious cycle. After about 5 sessions with Alex - he not only identified the root cause of my pain, but trained me to run in a different pattern so I could alleviate the pain, without having to give up what I love. We took everything in phases, added in weights, combined static movements with real time workouts and in no time, I was back. To this day pain or not, I have shifted the way I run bc he has taught to me always look ahead. Alex sees prevention of injury like no one else I have ever met. I am not a very optimistic person when it comes to my body, bc I am very in tune with how it wants operate, or not operate for that matter. I was completely in awe when I made it through my first 30 min. From January 25th, when I tried to run a 5K and made it 5 min, to about mid February, I was running about 25-30 min. and now, I can run over an hour with no knee pain. Alex sees things and connections that no one else I have ever see does. I went to 2 different knee specialists who were runners themselves and left with very little optimism, and zero improvement. Alex has a holistic approach to the body that cannot necessarily be taught. It's in his intuitive nature and he sees the way in which body connects. This knowledge that he has is why he can not only guide people to overcome their injuries, but can advise on how to avoid degenerative tendencies that come with age, overuse, and in my opinion... a passion for your sport. I couldn't be more thankful for his knowledge, expertise and precision when it comes to the human body and protecting it for the rest of the active I life I have. Thanks Alex! :)

Love this guy! (even though I'm known to tell him throughout our session that I "hate" him)! He…read morenot only knows his stuff, but he safely works you out - somehow managing to get the most out of you! It's the best 30 minutes of my day! I initially went to him for 10 sessions, but I'm completely hooked now! I'm hoping to keep it up for as long as the $$ allows! He's got a great personality, is very professional, yet fun, always on time and very dedicated! I love how he clearly cares about your fitness! I am always so amazed at how much he can accomplish in 30 minutes time! Not one minute is wasted! Highly recommend him!

This was my first class with Revel, and I left with mixed feelings. It is definitely not a workout…read morefor everyone--personally, it felt like Orange theory studio but "on steroids". I understand the vibe they are going for with the dark studio, pulsating lights, and loud, heavy bass, but I didn't find it to be a great workout experience. While the instructor had great energy, he had to shout to be heard over the music, and there were absolutely no form corrections. It felt very much like do as you please. The workout included a lot of treadmill cardio, which isn't my preference. Ultimately, the intense visual and auditory stimulation was just too overwhelming for a workout session. It's a specific style that the studio is going for but it's just not my cup of tea.

Everything huuuuurrrrttttssss. Yes, in a good way. Revel is a hard workout which incorporates the…read moretreadmill along with hand weights. No two classes seem the same and they mix the workouts up quite well. They have periodic sales on packs or memberships. Completely worth it along with getting a smoothie!!

I am not seeing Marko for fitness but for his Acupressure-Massage for cronic soft tissue hip pain…read more Before I found Marko, through a trusted friend, I tried deep tissue massage, chiropractic, ultrasound, laser treatments, stretching, sauna, swimming and exercise. Nothing was working and I'm trying to get in shape to hike mountains in Colorado in 3 months but have a lot of pain just walking my dog, sitting or sleeping! After just two sessions with Marko and I'm finally getting some relief. I'm so excited to finally feel like I won't have to cancel my hiking trip! This is a massage like no other I have ever had and I work in the spa industry. He is so strong and gets so deep that while it is happening it is quite painful but he guides you in breathing through it and doesn't go beyond what each client can personally handle. You could never get a massage this deep at a professional business - it's that deep! You have to really want to get better and trust that doing the work will get you there. If that is your attitude then Marko is the one to work with. You can check his credentials on his fitness website: MarkoFitness.com. He is located in Carmel Valley right off I-56. I highly recommend Marko Dresevic.

Bottom line: I've lost 25 lbs and re-gained a craving for exercise since I started training with…read moreMarko 9 months ago. Feel free to stop here if you are already sold, but I'll give you my story if you need some more convincing. Last year I put on 50 pounds during my pregnancy with my first child. I realized towards the end of my pregnancy that if I did not do something to lose that weight after I gave birth that I would be "one of those women who lost their figure and never got it back" for the rest of my life. I decided then that my goal was to be back to my pre-pregnancy weight by the time I went back to work after maternity leave. Marko helped me achieve this goal, and I absolutely could not have done it without him. I started training with Marko six weeks and three days postpartum. I had not worked out for months since before my pregnancy, and had not consistently worked out in years. I was very lucky to lose 35 of those 50 pounds the first three weeks after I gave birth just from nursing, but the weight loss stopped there and I was stuck with another fifteen pounds that wouldn't budge. The first thing you notice about Marko is that he is incredibly fit. The next thing you notice about Marko is that everyone he is training is incredibly fit. As I looked at the perfectly sculpted body of the other woman Marko would be training alongside me that first day I felt completely intimidated and extremely hopeful at the same time. I wondered if I would ever get back into my pre-pregnancy jeans, but I figured if he helped her look as good as she did perhaps there was hope for me too. The thing is, she is not an anomaly. Everyone who works out with him looks that good! I'm not going to lie, the training was brutal at first. I was completely out of shape, and working out after 3-5 hours of interrupted sleep with a newborn was no joke. But Marko ramped me up slowly. I loved his philosophy about the intensity of workouts. He would demonstrate an exercise for me, give me the number of sets and reps, and then told me to complete them at my own pace. He gave me an analogy about his dog Pablo, "Pablo fetches the ball over and over again until he is tired. Then he stops for a bit an rests in the shade. When he is ready to play again he gets up and keeps going", Marko told me. So I worked out as hard as I could, and I rested when I needed to before starting again. Marko gradually ramped up the intensity of my workouts over the next few weeks as I grew stronger and stronger. I only had the energy to work out with him twice per week, but I committed to always go train with him those two times weekly no matter how exhausted I was from taking care of my new baby. Within a month or so I noticed an incredible change in my stamina and the amount of weight I could lift. By the time I went back to work I had lost every last one of those 15 pounds of pregnancy weight. My co-workers were completely amazed that I had lost all 50 pounds in just 4 and a half months. I'm not sure if it was harder to start working out with a newborn or to keep working out after returning to work full-time and taking care of an infant when I got home. I can also honestly say that I would've fallen off the wagon if it wasn't for Marko encouraging me to keep up my new level of fitness and to not lose momentum. As I tried to get back into the groove at work there were times I was not able to train with Marko and would instead try to workout on my own. Marko would send me texts to check in on me and ask if I had made time to workout that week. The guilt I would feel if I had not done so would make me go to the gym the next day. Plus I knew that he would kick my a*#$ the next time I trained with him so I better stay in shape or I would be seriously feeling it. I am still training with Marko, and I now weigh 10 pounds less than I did when I got pregnant. This weekend I put on a dress I bought before I met my husband that had not fit since. The dress fit perfectly, and he had never seen me in it in the five years we have been together. I can now say that Marko has not only transformed my body but he has transformed my life. I really look forward to working out with him, and am self-motivated to workout on my own three or four days a week. Marko still sends me texts to check in on me and make sure I'm, "Doing my homework," as he says. The best part is when I workout at the same time as one of his other clients who hasn't seen me for awhile and they say, "Wow, you look great!". So what are you waiting for!? If we happen to train at the same time one of these days I guarantee you won't know that I am the one who weighed over 200 pounds last July. I am on my way to having the beautiful atheletic body the rest of Marko's clients have as you will be too if you call Marko!

I first contacted Chris several years ago for help with running injuries. I was able to recover…read morequickly with his knowledge of corrective exercises and he taught me how to prevent those injuries from happening again. I was very happy and surprised to see my strength, balance, and power improving so I kept training with Chris. He also advised me on healthy supplements to improve performance and techniques to increase energy. I feel healthy, strong and positive as a result. Chris knows how to challenge me to bring out my best, which has also brought me confidence. I continue to learn more from him, stay healthy, improve fitness and have fun with every session. I appreciate all I have learned from Chris and would highly recommend him!

Chris has been a blessing to me for the past five years. His positive energy with stretching and…read morestrengthening drills has given me great help. Chris will make you smile as he puts you through the drills too. He'll challenge you and when you're done, you feel like you've really accomplished great things. I look forward to our sessions!

I have stayed with F45 del mar for more than two years. The best part s that No two days are the…read moreSAME -- no chance to get bored. Also I love that I can show up stress-free, with zero thinking -- just follow instructions. My brain gets a break while my body does the work. Also the coaches and peers are friendly and encouraging.

Been coming here for 7 years now and it's my favorite workout bc I never get bored with the ever…read morechanging class formats. I love the mixture of high intensity days, strength days and combo days so it's the type of workout you can do every day without getting too sore. I love the friendly atmosphere and community events they always host so you get to know the other members. Everyone is so friendly!

I've been training with Jaclyn for over a year and a half, usually three times per week, and she…read morehas become one of the most consistent and impactful forces in my life. I've had trainers before, but this is by far the best training experience I've had, and I can say I've made a friend for life. Jaclyn is an excellent trainer: knowledgeable, intuitive, and thoughtful in how she programs our sessions. She focuses on sustainable progress, keeps things grounded and concentrates effort on movement that provides results rather than flashy moves. She communicates clearly and encourages feedback. She is firm without ever being aggressive, which I genuinely appreciate. Most importantly, she's never judgmental, which I have found is a rare trait in a trainer, especially a supremely fit one like her. She meets you exactly where you are, and knows when to push, when to listen, and when to shift gears so you walk away feeling stronger--not just physically, but emotionally and mentally too. Which brings me to my second point: what makes Jaclyn stand out from the field is who she is as a human being: joyful, kind, warm, wise, grounded, and genuinely invested in her clients' well-being. She is not only smart and sharp, but also spiritual, always keen on figuring out the lessons she can learn from every situation. She is incredibly humble and never puts the spotlight on herself, even when she could. And she listens well and brings great perspective to every conversation--I have never left a session not feeling better about life. I've grown stronger and leaner working with Jaclyn and I look forward to every session. I trust her and I'm so grateful she's in my life. If you're considering training, check if Jaclyn is available; she might just be exactly who you need.

Sharing here from my other review for people like me who research a lot before jumping in! So…read morehappy I found Jaclyn!! :) If you are shy, introverted or intimidated by the gym atmosphere like me, then you should definitely work with Jaclyn!! She has great energy and at the same time, she will always meet you at your level, and maybe even bring you out of your shell little by little when you're ready. :) I'm on a hybrid program where I have a full program (like 4 workouts per week for 4 weeks) created by Jaclyn-- 3 of those days I work out at home on my Tonal, and 1 day I train with her in person at the gym. I come in on different days (like Day 1 this week, then Day 3 next week etc) so I can try all the moves with her in person. She is so attentive and always makes sure the exercise is safe for me! Whenever I have questions, she explains the technical details well and gives me simple cues which really helps me improve my form. The workouts are always challenging, but never to the point where I'm exhausted for the rest of the day. As for nutrition, she also has a macro guide and meal plan suggestion for me which is not meant to be strict at all! It's really just a guide to start making manageable switches here and there. I didn't really "give up" anything and Jaclyn actually encourages listening to your body, be it having a cookie or skipping a workout on a bad day. So simple but it makes so much sense!! In three months (Oct 2024 - Dec 2024), I was able to go down from XL/L to M!! (well, sometimes still L since commercial sizing is inconsistent haha). Realistically, my weight hasn't drastically changed, but the visible changes are really noticeable especially through clothes, measurements and pictures!! I was able to enjoy the holiday festivities without "holding back" because I knew I had a good foundation for my health. I still have those days where I worry if I "messed up" my progress the past week, but the next time I meet Jaclyn, she always calms my worries and reinforces that we have been putting in the work so I am good. Phew!! This has been the longest I've had healthy habits without being burned out at all, and that's really what it means to make sustainable healthy changes. All that to say, Jaclyn has been the best find and the best investment I made for myself in 2024!! Looking forward to this year as well!! I hope this helps and if you're still on the fence, please try to reach out to Jaclyn and see if it's a good match for you also! :)

Focused, professional and caring. Dominick with work his best to not just help you move with high…read morequality but with vitality if you choose to continue with his life program. Think investment in your quality of life, not a payment. This guy is the real deal. He first helped me with flexibility through correct movement and strength in my core to support power and form. I look forward to continuing with him further. Highly recommended!

I have been training Jiu Jitsu (it is a tuff sport and agressive on the body)for more than 4 years…read morenow. I am going to be 40 this Jan. When I train it is normally with guys 15 to 20 years younger then me. I have had 4 very aggressive injuries, back twice, a hip injury, and a shoulder issue. So bad I had trouble sleeping at night and moving during the day. Dom is one of my primary instructors at our school and I knew he practices MotionMechanix as a profession. EVERYTIME I have gone to Dominick he has "repaired" me 100% just with some visits and very simple and easy to do exercises within 1 session and a few days of the exercise he recommends I am back training again! I can tell you MotionMechanix works, I have been to physical therapy, and chiropractors these means did not work MotionMechanix and Dom's treatment WORKS!!! Not just for atheles but for people of all walks of life. Don't wait any longer if you have an issue or injury seek Dominick's professional work you will feel 100% better. Joe Dendas VP Pawson Insurance

If you're looking for a personal trainer, you must go to Will!!!…read more I came to him after struggling for years to put on muscle, and the progress I've made with him has been nothing short of incredible. Will doesn't just guide your workouts--he educates, motivates, and pushes you in the best way possible. He took the time to really understand my goals and my body, and created a program that was challenging, effective, and tailored to me so I had incredible results!! But beyond the physical results (which have been amazing), Will has become a mentor and a friend. He genuinely cares about his clients and shows up with consistency and encouragement. His passion for health and fitness is unmatched, and it shows in everything he does. If you're looking for someone who will help you build real, sustainable strength--and make you feel empowered and supported every step of the way--I couldn't recommend Will more highly. Total game changer - you won't regret it!!

From the owner: With over 7 years of experience, I am a certified personal trainer specializing in weight loss,…read morebodybuilding, and powerlifting. I hold a B.S. in Biology and an M.S. in Exercise Science. Certified by the National Academy of Sports Medicine, I am skilled in personal training, corrective exercise, performance enhancement, MMA conditioning, and bodybuilding. My goal is to help clients achieve their fitness aspirations through tailored programs and expert guidance.

Haley is my trainer and as tempting as it is to gatekeep her, I want you to come meet her. This gym…read moreis so nice. It's clean, the music is fantastic and the vibe is serious but not intimidating. Back to Haley. I've always been a runner and did yoga but I was intimidated by the gym. Haley comes from a holistic background. Her approach to training is about growth, but never force. I feel supported but not shamed. We've focused on stability and flexibility, which means my workouts look like nothing but are actually just slow and INTENSE.

Very disappointed with my experience with Crunch and the lack of communication, transparency, and…read morecustomer service. I was one of their first members nearly 9 years ago, back when memberships were $19.99. After moving to Del Sur, I canceled my membership and recently decided to rejoin. Since the gym has been under new management for the past couple of years, I paid the initial rejoining fee and was paying $89.99/month for Peak Plus. I was willing to give Crunch another chance and expected a better experience. In July, I decided to downgrade to the $59.99 plan. I was told there was a $10 downgrade fee, but I was never informed about the 10-day billing policy. I was charged $89.99 for August and then $59.99 for September. I haven't used the gym in 5 weeks because I've been out of town. I tried calling to address the situation, but was told I needed to come into the gym in person. So I came in specifically to speak with a manager, only to find that the manager wasn't there. I asked the front desk if anything could be done since I hadn't used the gym, but was told there would be no prorated adjustment. At that point, I decided to cancel. I'm now in the middle of September and was told that I still have to pay for the entire month of October, with my membership ending October 31. So here I am, having not used the gym in 5 weeks, with another 6 weeks to ride this out. What makes this even more disappointing is that four other members of my family pay $89.99 a month here, and I have many friends, colleagues, and neighbors who are also members. These are people who should be informed about my experience because they deserve to understand the billing, freezing, downgrade, and cancellation policies before making decisions about their memberships. I wouldn't mind paying more for a gym if the customer service and policies reflected that value. I'm willing to pay for good service, communication, and being treated like a valued member. But when every option seems to come with another fee, restriction, or complicated policy, it starts to feel like a no-win situation for the customer. After nearly 9 years as a member, I expected much better communication and professionalism. My frustration isn't simply about the money. It's about the lack of transparency, the complicated cancellation process, and feeling like no one actually cared enough to help find a reasonable solution. And honestly, how are you supposed to "ride out" another six weeks and walk into a gym with a good attitude when you're already frustrated by the experience and feel a lack of compassion from the people you're dealing with? I'll be finding a gym that is more transparent, communicates clearly, and actually makes its members feel valued. Definitely ask questions about billing, downgrade policies, freezing policies, fees, and cancellation BEFORE joining Crunch. Read the FINE PRINT. Don't assume the process will be simple.