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    Select Physical Therapy

    5.0 (2 reviews)
    Updated 2 months ago

    Services - Select Physical Therapy

    Physical therapy

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    2 years ago

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    Susan M.

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    Physiotherapy Associates

    Physiotherapy Associates

    3.0(3 reviews)
    0.1 mi

    This place is great for athletic injuries. I got my shoulder dislocated for the first time and it…read morewas severe. When I got here, I was nervous. As soon as I was told to perform some therapeutic exercises, I realize why it was therapeutic; it helps! The people that works here are mostly women; they're nice, awesome, and somehow comforting. Getting to know them is pretty cool. They also perform massages depending on your condition. I feel relieved every time I get my shoulder massage. I get a little disappointed when I'm done for a day's physical therapy session. What I'm really disappointed is how some people treat some of the workers as robots. They're not as automatic as an ATM in the ghetto. They're people! They're professionals! They know what they're doing and it's a healthcare environment. Obviously they'll be busy with other clients, so be patient with them. The workers here are outstanding as their service and I would recommend the outgoing and active people who are injured to get their physical therapy here.

    Terrible customer service by Billy and Kelly the Director of the clinic. I personally went in to…read moreset up an appointment for my husband they told us what information was needed that day to be seen the next day at 8:00am. I sent over all information at 1:05pm that day, I followed up around 4:00pm and got confirmation that everything was received and my husband appointment was all set. My husband shows up at 8:00am, and Billy was terrible, she said they couldn't see him because they didn't get his paperwork done. She said she left work early and didn't get it done, that she left it for the other gal to get it complete. They refused to see him, they were unaccommodating, my husband left. When my husband left he held the door open for one of their employees who was just coming in with their hands full, we wonder now if that was who should have been seeing my husband and couldn't because they were late. I called upset, Billy told me that he could come back up with his referral and that they would see him, three minutes later she said they wouldn't see him because it was twenty minutes after his appointment time. I talked to Kelly the director, she didn't care one bit that we were treated bad and continued with the same terrible service that we received from Billy, she said that we were the ones at fault and out of line. I called the corporate rep and talk to Candace, she was great. They got us all taken care of within minutes and had an appointment set for us at the Normandy Park location. We do not recommend the DesMoines location.

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    Physiotherapy Associates
    Physiotherapy Associates
    Physiotherapy Associates

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    ATI Physical Therapy - My dad is recovering from knee replacement at 86 years old. ATI has offered the best care for him.

    ATI Physical Therapy

    3.9(7 reviews)
    1.1 mi

    Truthfully I don't know why you guys don't have awesome reviews. I think you guys were excellent,…read moreit took me a minute to write a review, but I had to make sure, your teaching methods stuck with me. Once I was done with my treatment I fell off the first week did no more exercise. The following week I came across their print-out and saw resistant bands I was like crap let me get back in the motion. So I do my to do list before I crash and burn 3 times a week hey something is better then nothing it's just like flossing teeth ( baby steps ). Anyways the PT fellas are great ( Nick, Joe, Seth) and whoever I left out they all have their own methods but they make PT fun, I hate it but it's suppose to help for the better. And just when you think you can slack off, here comes Tanner watching you like a hawk, giving you instructions on how to do the stretch correctly ( Tanner I was just being lazy when the guys turned their back, I didn't realize you were in on it to). I give your office a A++. When I upgrade my insurance plan, I will be back. Plus I plan to stop by sometime next week to drop off my payment and say Hello!

    During the end of Covid, in Jan and Feb of 2022 I was able to do my PT on my shoulder and lower…read moreback virtually with Lindsay. I had 6 sessions with her and she was sooo great! I've been to other PT places in the past and I really loved that I could do PT virtually ! She had the perfect combination of encouragement and understood when I was unable to perform the exercises she guided me through. Some PTs are super enthusiastic (like cheerleaders - ugh) but Lindsay was personable but not to saccharine. I have to do PT again for my shoulder - I finally had Total Shoulder Joint Replacement and I am able to schedule virtually with Lindsay again !

    ATI Physical Therapy - ATl Physical Therapy

    ATI Physical Therapy

    2.2(13 reviews)
    3.2 mi

    From the moment I talked with someone at the ATI Physical Therapy in Federal Way I felt comfortable…read morewith the staff. I was assigned a physical therapist and she taught me several exercises and gave me a print out of what I could do at home. She scheduled appointments for the next six weeks and slowly increased the difficulty of the exercises and continued to challenge me to work hard. It paid off and my knee pain is gone and the muscles surrounding my knees, hips, and legs have all been strengthened. I am very thankful for the care they gave me!

    This place is an absolute scam. I'm incredibly disappointed…read moreby the service. I was put with a new therapist that showed me a few stretches and spent most of his time teaching a trainee how to use the computer. My biggest concern and main area of pain was not addressed at all. When I was checked in, the total cost I was given by the front desk was incorrect. I was charged nearly 3 times the initial amount a week later. I've been attempting to contact the Billing Department, the main office, anyone with access to their email to discuss this further, only to be placed on hold for 20+ minutes and then told a supervisor would call me back because they were "too busy". That was a lie to brush me off, as I was never called or responded to in any way. Expect a factory where they will push through as many clients as possible and then charge undisclosed amounts with unqualified and abysmal service from the random therapists they pull in for a summer job.

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    ATI Physical Therapy - Front door

    Front door

    ATI Physical Therapy
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    Wellspring Physical Therapy

    Wellspring Physical Therapy

    4.3(18 reviews)
    4.2 mi

    I was having trouble scheduling at another place for three months and Wellspring was more…read moreconvenient to me for their hours and many other reasons. I came in and asked all the questions I possibly could to make sure it would work out and ended up scheduling and moving my referral over, which was not easy to get from the first place. Two weeks later, I came in for my appointment which lasted almost 1.5hrs. The therapist recommended 2x/wk and I agreed. She walked me to the front desk where I'm told they can't accommodate me because they're booked out for weeks and I could maybe get in ONE day between then and the next available. I think if they would've worded it that way when I asked all the questions or somehow made me aware that they'd be able to get in me in for the initial appointment soon but treatments wouldn't start until weeks later. Then I would've kept looking. I then a few days later called and asked to speak to the owner, who called me back and was everything but helpful. Her level of sarcasm towards the situation by making comments such as; I'm sorry I couldn't be 100% fully staffed for you, are totally unnecessary and unprofessional. After explaining to her how unsatisfactory my experience had been and now I'm having to look for a new place, and how I didn't thought it wasn't fair that they were still going to bill my insurance knowing they couldn't accommodate from the beginning, I realized she didn't care to help or alleviate the situation, I gave up. I feel like this place lies to people just to get them in for that first appointment since it's the one they can bill/collect on the most and that's all they're after. They don't actually care about the patients or their treatment. I manage a few clinics and if my staff ever scheduled someone knowing we wouldn't be able to accommodate after the initial appointment, not only I, but all my providers would do everything possible to make sure they get on the schedule the amount of times were recommending until the schedule allows for more appointments. Either stay during lunch, come in earlier or leave later but we'd make sure our patient is taken care of. This place didn't even try and that's after I spoke with three people including the owner. And yes, after all that, they still billed my insurance because "I still got the evaluation" An evaluation that would determine my treatment frequency which they couldn't accommodate. Which if they would've told me from the get go, said evaluation would've never happened.

    Spent many hours at Wellspring with Christine and Paulina - two of the best Physical Therapists I…read morehave ever worked with. Thank you for your hard work and dedication to making me feel better. Office staff was also very pleasant to deal with - always greeted you with a smile!

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    Wellspring Physical Therapy - Covid precautions: HEPA filters, private rooms.

    Covid precautions: HEPA filters, private rooms.

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