When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

Quality to detail, customer service! Top-notch…read more I have read some phenomenal reviews and gone over quite a bit of their designs. I have been extremely impressed with both the portfolio, social media, work, and what they build/design.

From the owner: Any sized project, anywhere, any budget - with style…read more The Edgewater team provides both its expertise and élan with a full range of design skills for custom homes. Focusing on the client's personal lifestyle and vision for their luxury home design, Edgewater provides the highest quality architectural services. We've designed & built numerous magnificent homes that have been featured in magazines and publications around the country. Our engineering services are available to anyone, regardless of the project size or the home builder. As always, we remain committed 100 percent to custom home design satisfaction that is within budget -- and beyond expectations. Architectural Design Services Interior Design Services Engineering Services Drafting Services From concept to blueprint, starting new or remodeling service for any stage of design. First We Listen. A successful relationship depends upon communication. Edgewater Design Group clients know that their ideas, dreams and requi

Called yesterday as I had issues with my in-home Sonos system. Chris agreed to meet with me today…read moredespite the short notice. Did a thorough review and found the problem, fixed it and on his way in 30min or less. Impressed with the professionalism, knowledge and friendly manner. Recommend strongly and trust them completely!

Do not use this company. I talked to Chris a few times then met with them to get a quote for a…read morewhole house audio system. They then billed me for a tech service call. It was a sales call. Their mistake. Plus they never gave me the requested quote! When I called Emily to explain their billing mistake, she was incredibly rude, both on the phone and via email, and then sent my bogus "invoice" to a collection agency. Incredible. Sad because both Chris and Andre were very knowledgeable and friendly.

Matt was easy to work with. We had a small job (closet light & run electricity to a shop w/ outlets…read moreand light). He came out and gave a reasonable estimate. Arrived when scheduled and completed the work in a timely manner. It was a pleasure doing business with him.

Such a cute store in the heart of Downtown Petoskey. They have everything from cute table settings…read moreto stationary to candles to soaps to books to bathrobes to yes, even furniture and custom upholstery! When you walk in, its smells amazing! I just want to sit in the middle and do yoga, but I won't. Sales people are uber nice and you could literally walk around in that store for hours. Just a great little store! Not much else to say other than go visit. Perfect little store in the cute little downtown.

The store is so very cute but do not be deceived by its charming looks and the way this store does…read morebusiness. They will kill you with kindness - and it will feel so good as you are strolling around charming Petoskey - but don't get lulled into the trap! We "almost" purchased items from them after visiting (we live near Boyne, so I don't want to be too explicit on the items), got a strange feeling on it after discussing the product and their policies, and thankfully bailed. We spoke with another couple who bought stuff and didn't have such good luck. We did end-up buying seasonal furniture on Restoration Hardware - a great value for the price - and that worked super well for us. We even had returns and it was simple and no stress. I think it might be very hard for stores like this one to compete against online stores like RH.com, the world is changing.....