Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

Quality to detail, customer service! Top-notch…read more I have read some phenomenal reviews and gone over quite a bit of their designs. I have been extremely impressed with both the portfolio, social media, work, and what they build/design.

From the owner: Any sized project, anywhere, any budget - with style…read more The Edgewater team provides both its expertise and élan with a full range of design skills for custom homes. Focusing on the client's personal lifestyle and vision for their luxury home design, Edgewater provides the highest quality architectural services. We've designed & built numerous magnificent homes that have been featured in magazines and publications around the country. Our engineering services are available to anyone, regardless of the project size or the home builder. As always, we remain committed 100 percent to custom home design satisfaction that is within budget -- and beyond expectations. Architectural Design Services Interior Design Services Engineering Services Drafting Services From concept to blueprint, starting new or remodeling service for any stage of design. First We Listen. A successful relationship depends upon communication. Edgewater Design Group clients know that their ideas, dreams and requi

Called yesterday as I had issues with my in-home Sonos system. Chris agreed to meet with me today…read moredespite the short notice. Did a thorough review and found the problem, fixed it and on his way in 30min or less. Impressed with the professionalism, knowledge and friendly manner. Recommend strongly and trust them completely!

Do not use this company. I talked to Chris a few times then met with them to get a quote for a…read morewhole house audio system. They then billed me for a tech service call. It was a sales call. Their mistake. Plus they never gave me the requested quote! When I called Emily to explain their billing mistake, she was incredibly rude, both on the phone and via email, and then sent my bogus "invoice" to a collection agency. Incredible. Sad because both Chris and Andre were very knowledgeable and friendly.

Matt was easy to work with. We had a small job (closet light & run electricity to a shop w/ outlets…read moreand light). He came out and gave a reasonable estimate. Arrived when scheduled and completed the work in a timely manner. It was a pleasure doing business with him.

Such a cute store in the heart of Downtown Petoskey. They have everything from cute table settings…read moreto stationary to candles to soaps to books to bathrobes to yes, even furniture and custom upholstery! When you walk in, its smells amazing! I just want to sit in the middle and do yoga, but I won't. Sales people are uber nice and you could literally walk around in that store for hours. Just a great little store! Not much else to say other than go visit. Perfect little store in the cute little downtown.

The store is so very cute but do not be deceived by its charming looks and the way this store does…read morebusiness. They will kill you with kindness - and it will feel so good as you are strolling around charming Petoskey - but don't get lulled into the trap! We "almost" purchased items from them after visiting (we live near Boyne, so I don't want to be too explicit on the items), got a strange feeling on it after discussing the product and their policies, and thankfully bailed. We spoke with another couple who bought stuff and didn't have such good luck. We did end-up buying seasonal furniture on Restoration Hardware - a great value for the price - and that worked super well for us. We even had returns and it was simple and no stress. I think it might be very hard for stores like this one to compete against online stores like RH.com, the world is changing.....

Great family run business with large selection of furniture. Found the bed frame we were looking…read morefor and able to have it delivered quickly.

Golden Fowler has earned its 5-star rating with me! This is the only place we go for home…read morefurnishings. 5-stars for service, 5-stars for quality and most importantly 5-stars for working with my space to meet my needs. Mike is the best!