Reasonable quote for some carpet fitting so we thought to go with select carpet but the service in terms of the fitting of the carpet was truly appalling. We had a quote for fitting of the carpet on stairs and landing but only on the day did the fitter announce we needed to pay £20 more for stripping of the existing carpet - should this have not been included in original quote?
It was a windy day and the workmen did go out of the house to smoke but left the front door open and made the house smell of cigarette smoke afterwards but worst still lots of leaves from the street blew inside the house. After the job was complete although it did look nice they were not going to tell us the bathroom and a closet door would now not close and open properly which I still need to sort - I would have thought common courtesy would have been to inform us that this would be a potential problem before the job or certainly after the job they would have had the decency to inform us.
My main grievance is that they left all the old carpets and excess new carpet behind which left around 4-5 black bin bags of waste to throw out and a trip was needed to the waste disposal. No attempt was made to brush up all the fluff, bits of excess carpet, rubbish and leaves caused by the workmen. Worst of all they even left some rubbish (some rolled cardboard) outside the house.
I say again appalling work fitters and if select carpet outsourced the jobs to other people they would be wise to select very carefully the people they have to do the work for them read more