Dr Gaspard was my physician from the time he started at the General, until I moved from the area 3…read moreyears ago. He always gave me the most excellent care. I recommended him to my family, and anyone who ever I ever spoke with about a physician. His quality of care, compassion, wisdom, and knowledge, combine to make him literally the best doctor I have ever known. He takes time with every patient, to make sure they get the best possible service he can give them. Since I have moved, I have come to appreciate Dr Gaspard even more than I did, when I lived in Baton Rouge. I have not found a physician in NW Arkansas that can in any way compare to Dr Gaspard.

Dr. Gaspard is very knowledgeable. He has a gentle spirit and a patient soul and takes the time to…read morehold a conversation with his patients. He will answer all of their questions and concerns and at no time will the patient feel rushed or unimportant. His staff is friendly, helpful, and will make you feel right at home. At no time have I ever felt that I was a number on his agenda but rather a fellow human being. I recommend him for all of your health needs.

I come here specifically, so my daughter can be seen by pediatrician Dr. Aimee Ferrell. She…read moreswitched here a few years back and we have been happy to have her even closer to us than when she was at another clinic. We love Dr. Ferrell, since my daughter has been seeing her from when she was a baby! My daughter is 9 now, so it had been a while that she has been under Dr. Ferrell's care. I made a same-day appt for her and even though it took several call backs, I finally got through to a human rather than a recording. I did leave a message, but I had no idea how long they were going to take, so I just kept calling and calling until someone picked up. They are located close to the main OLOL hospital. Everyone was great at the front desk and the nurse were so sweet. I hope Dr. Ferrell will remain for awhile because there because she is a wonderful doctor. She has never tried to strong arm us do any treatment that wasn't mandatory. So, if you are looking for a pediatrician, you have come to the right review!

My wife and I have been coming to see Dr. Singh for almost…read more2 years now. Great Service, never rushed and answers any Questions.

Had 8:30 am appointment. Was shown to room and waited an hour and 15 minutes. Really didn't make…read moreeye contact with this doctor. Office never called with my mammogram results. Meh.

Dr. Arbour and his team are extremely professional and very accommodating. Dr. Arbour listens to…read moreyou and allows you to ask questions and he responds in a way that you can understand instead of talking "at you". We were seen, we were taken are of and now instead of sitting around waiting for a phone call we are able to go about our day without the anxiety we were carrying for 3 weeks. Thank you so much, we are truly blessed.

Had an appointment with Dr. Caroline Sowell at 1:00 PM. I arrived 15 min early as it's normally…read moreasked. At 1:10 I was brought to the back; much to my surprise, the back area was very dark including the examination room; only a few lights by the nurse station were on. Very dark, I had never been in a doctor's office so dark. In the examination room, the technician did the eye exam and put dilating drops in my eyes. She then left. At around 1:40, I Heard Dr. Sowell introduced herself to a patient in a room adjacent to mine which made me realize that it would take several more minutes to come see me. I had to pick up my grandson from school and realizing I'd be late if I would wait to see the doctor, I left. At around 2:10 I received a call from the technician asking me where I was which led me to believe that it wasn't until then that they went into the room where I was and find out I wasn't anymore. I explained the situation to her and she said that the doctor had a patient ahead of me and I had to wait for the drops to take effect, a fact I was not told, but she did tell me that I should've been told by the front people or I should've known. Not pleased with my first and last experience with Dr. Sowell.

I've been a patient of Dr May for 20 years now he's a awesome doctor and a good friend, I dread the…read moreday he retires I doubt I'll find another doctor I always look forward to our conversations and he's a true blue man with old school values Dr May and his staff are family to me and I recommend going to him if you are in need of a primary care physician, 100% the best.

Great physician. Professional staff. Nice waiting room.read more

Do not come here. This is not the place you want to be if you are in need of medical attention. My…read moreloved one was admitted for spinal surgery .. was supposed to be in the hospital for 2 days and then move on to inpatient therapy!! The surgeon was great.. no complaints! The nursing staff was uncaring. I understand that nurses are over worked. I know they are tired and burnt out BUT you are treating people who are experiencing one of the lowest times in their lives. Have compassion. After the 2nd day things took a downward turn... He started experiencing extreme pain and difficulty breathing. We complained for a full 24 hours to people who could care less. When we called they wouldn't come until an hour later and sometimes not at all. It got so bad that he was in tears. A grown man ,45 years old crying in pain. Finally after things got heated they sent a nurse who actually examined him and called a doctor. He had a blood clot that had traveled to his lung. Now we are dealing with emergency surgery for a pulmonary embolism. After that he developed pnemonia which quickly became life threatening resulting in another surgery. That surgery lasted 6 hours and he spent 3 days with chest tubes. Luckily his care greatly improved once he was in the ICU. The nurses there actually cared. We left the hospital 10 weeks after admission. I was completely disgusted with the entire experience. Do better Our Lady of the Lake!!! People lives depend on it!

I rarely leave reviews, but our experience at Our Lady of the Lake Regional Medical Center was…read moredeeply disappointing. The check-in process was the only part that went smoothly; wait time there was reasonable. After that, the quality of care fell apart. The room was not properly cleaned--there was visible blood on the floor and even on the sharps/needle disposal box, which is unacceptable for a medical facility. Our PA admitted to giving my sister only general pain medication despite watching her cry in severe pain. The staff member who first inserted the IV did it incorrectly, and while another nurse came in to fix it and administer medication, he said he'd be back in an hour--and never returned. We had to repeatedly request help and updates just to get my sister checked on. This level of care is far below what any patient deserves. The entire department needs serious improvement--cleanliness, attention to patients, and basic follow-through.

Great staff, easy check-in process, clean, well-maintained…read more Dr. Cook is wonderful. She's helpful and informative. It's hard to find a GP who can take care of basic needs and also know enough to refer to specialists when it counts. I am so glad I found her and the wonderful folks at this clinic. Let's hope you don't have to go here, but if you find yourself not feeling well or you're due for regular lube/oil/filter servicing on your bod, try the team at the Jefferson clinic. Oschner takes most insurance I think. If you need a good, thoughtful and kind GP, I recommend Dr. Cook!

From the owner: Ochsner Health Center Jefferson Place provides convenient access to laboratory and imaging…read moreservices. Family medicine and internal medicine physicians provide quality care you can count on.

We love, love, love Dr. Katzenmeyer. She was recommended to us by a co-worker and my…read morebrother-in-law, both of whom use her as their pediatrician. I did not meet her until right after my son was born. I wasn't sure about her at first. She is a tiny, lovely woman who dresses like she lives in a Talbots store. When I first saw her I guess I was worried that she would be stuck up or hard to talk to. I was so wrong. Dr. Katzenmeyer is super easy to talk to and is very friendly. She is also very knowledgeable and always listens to my opinions/concerns and takes me seriously. My son loves her as well, which is always nice. Her office has always gotten us in when we needed a work in (which is frequently! I take that boy to the doctor like it's going out of style). Her nurse Susan is fantastic, too. I can't recommend her highly enough.