1. Segur's Auto & Performance

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Ottawa Lake, MI

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Segur's Auto & Performance

5.0 (1 review)
Open • 9:00 am - 5:30 pm
Updated 1 month ago

Services - Segur's Auto & Performance

Auto brake repair

Auto general diagnosis

Segur's Auto & Performance Photos

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3 years ago

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I'm very happy with J & J auto, and take all my vehicles there, I love them because they are…read moreTRUSTWORTHY! They will not tell you some BS about something that's not wrong with your car and ask for a ton of money to fix a non existent problem. I know that if they find a problem, their labor fees (which are maybe a bit higher then some of the nationwide chains) are very worth it. I am assured that the mechanic working on my car is ASE certified and that he knows what they're doing. You pay for the best with everything else and with J&J I am more then happy to pay them what their time is worth, since I know that in the long run, I will save money by having my car serviced by a trustworthy shop, and that it will be done correct the first time. There are multiple times that I've taken my vehicle in for something that I thought was a bigger problem then what it was, and they fixed it for pennies compared to what I was quoted at other shops. One time in specific they fixed a y valve that split the coolant line into 2 pieces, I found out that the part was a pretty low cost part, but it was a bit difficult to install. When I took the vehicle to a "discount" chain to get a quote, i was quoted $500 for the part and $50 for the install. J&J Charged me under 100 for the part, and around 125 for the installation. They also told me that a laundry list of other items that the other shop said was wrong, were perfectly fine. This is why I keep coming back to them, time and again, even for oil changes, because I can trust them to do it right the first time. Thanks!

I was stranded on the side of a busy road with my Chevy S10 with a blown-out tire down to the rim…read more Ed T. from J&J saved my day. He was VERY professional, polite & changed out my shredded-out tire within minutes. Awesome service and very reasonable price. Thanks again ED & J&J towing. Keep up the good work! 5 star all the way & very well deserved!!! BEST TOWING COMPANY AROUND!!!

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I have a Cadillac Escalade & had the brakes done. Front & back. Their price saved me a lot of money…read more& their work was done professionally & in a timely manner. Highly recommend!

DO NOT GO HERE! my car was taken here for the front driver…read moreside caliper to be replaced, no other issues with my car but after receiving my car back it was making a loud clinking noise after every bump I took it back, they assured me maybe it was a bad part so they ordered another one let them redo it STILL making that noise they ordered another part redid it AGAIN still made that noise they convinced me it wasn't the caliper so I took it to tireman who in fact confirmed it was that so they did it once again then convinced me to pay 50.00 more dollars for something else they thought got broke on fixing my caliper, I let them STILL made that noise they said they'd order a new part from the dealer I waited 3weeks for that part to come in and then to call me they never did so I took it and paid way less for it to be done at tireman ended up losing 268.00 from them VERY EVIL PEOPLE and they never refunded when I asked to speak to a manager they claimed he only comes in once a week and I could not have his phone number same guy answers the phone everytime very fishy and as well as me paying with my credit card I watched it get approved with a receipt and they asked for my drivers license number and for the last 3 on my card? WEIRD pls don't waste your time or money I never write reviews but this was definitely the worst experience

Valvoline Instant Oil Change

Valvoline Instant Oil Change

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I've been to this location of Valvoline on many occasions since it is a convenient location for me…read more Normally, the wait time isn't bad and I have had a phenomenal, quick experience. Today, however, I pulled in with only one car ahead of me being serviced. I didn't think it would be a big deal because they had generally been efficient in the past, but this was a long wait. I appreciated that Marc came out to greet me and check on the manufacturer's recommended tire pressure, in addition to scanning my car in to hopefully expedite the process. He was very polite and professional but also told me he'd been working since 9am and it was roughly 5:30pm when I had gotten in line. I felt sorry that he'd had a long day, but so had I but I tried to be patient. Anyway, once it was finally my turn, I came to understand why the car before me had taken so long. Apparently they had two staff members that were fairly new. There was immediate confusion over my transmission because whatever tool they tried to put into it wouldn't fit and finally, after consultation with several staff members, they determined that it was sealed but serviceable. The person in the pit underneath the car said that nothing was leaking... to give me peace of mind. I was told I was missing a transmission cap and I told them the last time anyone had done anything under the hood was the last time I had been there for my last oil change. Another staff member came to explain to me that I could get another cap but that it wasn't urgent. It was suggested that the cap could have simply come off on its own. Honestly, I can't help thinking that it was the result of my last service with them, but no way to prove it. They didn't have a cap to remedy the situation. Next problem was that I needed a new filter that they didn't have in stock. I was told I could pick it up at an auto parts store and they would install it. Then another staff member said they would call me when they got one in stock. At last, when my dirty filter was put back into my car and it was time to pay, one of the new staff members had to wait on someone else for guidance on how to check me out on their computer. Fortunately they were able to scan an online coupon and my credit card was scanned and approved. I felt better about the price with the promo code applied. I was thanked again for my patience (which was honestly growing thin at this point). I had a headache by the time I left. If I hadn't desperately needed an oil change, I would have left rather than endure all of this. Still, I have given 3 stars because the staff members were very nice and apologetic for the long wait. It's not their fault that they were new and needed training/experience - but it was somebody's fault in management. I will still return to this location and give them another chance based on my previous positive experiences.

If I could give this place 0 stars I would. I went for an oil change, that part was okay, they used…read moremy coupon so that was nice. BUT tried to upsell me on everything and was telling me I needed a 300-400 dollar repair on my car, and another 127 dollar repair. And to humor me he said he would give me the 127 dollar one for 122 dollars. GOODBYE. What got me is that on my receipt he didn't even check the parts of my car he said were broken. He was just pulling these expensive problems out of thin air. I left the parking lot bawling because he also told me that my car MAYBE had a few more good months. MIND YOU, I just got this car. And you're literally not a mechanic just because you work at Valvoline. ALSO, took my car to my mechanic. Not surprised the guy that worked here was so completely wrong. If you wanna leave here thinking your car is gonna blow up if you drive in a few more miles, then go here! Yeah maybe I'm gullible for being worried, but maybe he shouldn't be lying. Never going here again, Lambertville Valvoline has given me PTSD.

Segur's Auto & Performance - autorepair - Updated October 2026

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