On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Absolutely incredible customer service. Arnie was able to accommodate my last minute request for an…read moreearly morning pickup for a flight out of BWI even though they were already solidly booked on a Monday morning. Driver was on time, super nice, and when I realize that I had forgotten something when we arrived at the airport, they went above and beyond to find a solution. They will be my go-to every time I need a ride. Thank you!

Under no circumstances take a cab from the train station without checking Lyft and Uber prices, and…read moreconfirming they will take a credit card. I took a cab yesterday from the train station to Towson and the driver said $45, which seemed to high but I had no point of reference. At my destination I got my card out and he said it was cash only. I happened to to have cash because I was bringing cash to an elderly relative so I could use that, bit now I have to send her cash through the mail. To top it off I ordered Lyft the other way and it cost HALF! Moral of the story, don't get in a cab in Baltimore without checking Lyft and Uber and make sure they take cards. I had been prepared to give the cab driver a 20% tip too even on the ridiculous price but I gave zero tip when he said it had to be cash, and I also feel really great about that. I only wish I had thought to get the name of the cab driver. I work for a national company and I look forward to posting this info on our Baltimore bulletin board so everyone knows to avoid ztrip / cabs and can advise their clients against it too! And also everyone who travels there for business. I also go there about once a month and I will be getting a Lyft and ignoring the taxi stand from here on out. Even if they agree to match the rate and take cards they clearly have a predatory mindset and will find another way to cheat. I see they have 1.5 stars. Seems generously.

Terrible. Get the Uber app on your phone. I called for a cab an hour ago for elderly people and…read morethey never showed up. You can't talk to anybody there the only way you can talk to somebody is by making a fake reservation to get to a person. Communication is horrible. Avoid taking a cab at all costs.

Fake a$$ taxi service! I called their number and received a text confirming pickup time. I booked a…read moretrip from the inner harbor to BWI on 8/19/2025 and they certainly didn't send a clean red taxi my way. Instead, I was in a filthy, absolutely disgusting car that reeked of marijuana. I shouldn't have even gotten in it. Ended up with a massive headache at the airport because of the smell. Pictures don't even do this nasty ride justice. The driver was okay. We didn't say a word the entire way. Sketchy as hell vehicle and taxi service. Pick elsewhere for your ride! Never again!

Literally don't ever use this fake service. This is not an actual taxi service, they just charge a…read morehuge flat rate? Charging $25 for a 2 mile distance you must be ridiculous. Uber lyft and empower can get you a ride for the same distance for $7. Never using this service again. Then asking me to Zelle? Yeah no lol. Do not ever use this service EVER.

FAST!!! Gave them a…read morecall, and less than 10 minutes later, a van was outside of my house, ready to drive me to my destination. Our driver was friendly, but didn't try to force conversation. He got us to our destination quickly and without hassle. They accepted credit cards (and will email a receipt? NICE!), which was a plus. Our driver got us from the outskirts of the city (Violetteville) to Mount Vernon in no time at all. A tad pricey ($35 for two people), but all things considered, not too bad for the prompt service. When it's been one of those weeks when no one wants to be D.D., not to mention finding (and probably paying for) parking, Baltimore Cab offers convenience one can't beat.

About as good a taxi service as I have encountered in Baltimore…read more Reservation process I used was over the phone, I called to confirm a particularly early flight out and the need for a 5:00am pick up, but then followed-up with a second call to pad my arrival with a little more time and a 4:30am pick up instead. The process was polite, quick, and painless. The explanation and bonus points (because I realize giving a 5 star taxi service rating is ... hard to fully justify): * texts to confirm appointment scheduling (time, pick up address, and rate) - also followed up with contact information to book a return ride or modify arrangements * online reservations/quotes are available (though I did not use them) * upgraded cars (optional - about $10 to swap to a executive sedan for my trip) * modified reservation for an earlier time was quick and easy * taxi arrived 10 min. early and called to say he was here and to come out when I was ready * very professional ride and service curb to curb * brownie point: asking me what radio station I'd like to sit back and relax to on my pre-dawn ride to the airport - completely unnecessary but thoroughly appreciated from a regular taxi ride

I called the an hour and 15 minutes prior to when i needed the cab, and they never arrived not even…read more30 minutes later than the time I reserved.

Don't call these people, they will tell you they take debit cards but don't! They were very late,…read moreand I didn't have cash so I have to give my card information over a speaker phone!

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Great responsiveness! They were not able to help me in my area, but they did answer the phone and…read moreextremely polite and helpful!

I've heard good things I've tried calling quite a few times my name is Erica and can never get…read morethrough to anybody

I found Mr. Thomas through a co-worker. I recently lost my car and kept finding myself in a real…read morebind, getting back and forth to work and getting my son to school. He is a true blessing to me and my family. I definitely recommend his services.

I ordered 100 roses for my daughter's birthday and had scheduled an uber courier to delivery it…read more The flower shop took pictures and everything. Long story short, the flowers never made it to the destination. And Uber did nothing about it except refund the $13 trip!! They can't even get in touch with the driver anymore.... So they say! The driver did not speak English at all. They are the absolute worst!! Take all the money they can from people and hold no accountability!! See less

No more Uber Eats for me. My grocery order not left on my porch. Picture was someone else's house…read more I figured out it was next door. However, they claimed it was delivered successfully and they confirmed. I'm the one who must confirm that Sir. And for me to promptly retrieve my order. How can I retrieve what's not even there? Fortunately got my groceries. But had I not, they obviously weren't sending out a refund voluntarily. I really just want my tip back. I can't do stupid.

The driver charged me $40 after the dispatcher told me it was $22. I even provide the exact…read moreaddresses for pickup and drop off. It would be been cheaper to Uber or Lyft. Even when I told the driver, he said the dispatcher gave me too low a quote. I was in a bind on Christmas morning and I feel like the driver took advantage of a desperate situation.

The owner of this company is down right rude. After arranging a pickup for a hotel guest to get to…read morethe airport, the guest advises he needs to cancel because a colleague would be taking him instead. When we called to cancel the ride, the owner says "This is why we don't take calls from your hotel." and hangs up. Is this man not in the transportation business? Does he not understand a hotel not having a shuttle service is advantageous to his company? Worse, he happens to be telling this to the hotel's General Manager. Well, if he rather not take calls for our guests, we rather not recommend this service to anyone. Instead, when in Anne Arundel County, MD we highly recommend using Lyft and Uber where one can expect better quality service and guess what, they understand they're in the transportation business and won't gripe if you need to cancel, or insult you later!

Best service. Customer service is top notch. The cab is always clean and I always feel safe. I am a…read morecustomer for life.!

Driver showed up 1/2 hour late and I almost missed my medical appointment. The ride and price were…read moreOK by he dispatcher took a reservation for 2:30 knowing he didn't have a car for me. Very unreliable.