Very helpful during the holiday craziness. The staff was very helpful and informative. Thank you so…read moremuch! Have a great holiday.

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The team at the oshkosh location is so unfriendly! I do not recommend banking here! Will be closing…read moremy accounts and going to a place that actually values me as a customer. I have been a customer here for over 20 years and could not even get an update or a call back about my checking account. It has taken over a week for any kind of answer and I still did not receive a resolution.

Capital Credit Union Loans You Like, CAPITALFU.com. As far as least favorite place to do business,…read moreit would be CapitalCU.com. I just refinanced my truck through these yahoos' after the 1st month I wanted to change payment dates to match my old. They told me I couldn't, just to pay it with in the 10 day grace period. Never had a problem anywhere else to change a date. It becomes a greater issue later on. Next issue I have always done electronic transfers for payments. I get a nasty gram saying I am behind on my payments and there going to the next step. I go in person and they tell me I am behind $484, I explained no way in heck, all payments have processed, I was completely baffled. She tells me oh $4.84 she tells me the money wasn't there and they took what they could $347 vs the owed $351. I explained it's not my fault your taking out the wrong amount. She told me to settle down. I found out that they never received the insurance information and tacked on a new insurance to cover their collateral. My agent faxed them the info proving I was compliant. They still added there insurance. Two months later I get a nasty gram saying I am behind on my payments and there going to the next step for $4.85. I called my insurance agent again, she kept all info on who and when she talked to. I thought the issue was taken care of. I received another nasty gram for $7.87 another month later and they stated there reporting my payments late to the credit bureau. WTF? This is the third time I have to involve my awesome Insurance Agent from Rose Roberts Insurance. After all said and done Capital wants me to drive 30 miles 10 miles in gas to pay $7.87 which is cleared and not my fault. Oh yeah my payments are still reflected as late and they wont change that.