Carol at Grimsley Agency of NY - Canastota did not disappoint. I found Carol after searching…read moreInsurance brokers near me online. Carol's name came up repeatedly as providing great customer service, nice to work with, prompt responses and great products. Well, after GEICO raised our rates $448 for next year for no reason other than inflation, we started looking. Contacted Carol and she called me right away too some information and called me back with a great rate. Basically, just a couple of dollars more for the same coverage. The cancellation with GEICO and transition to our new insurance was seamless. We recommended Carol for all your insurance needs. Thank you Carol! You are a true insurance professional.

From the owner: The Grimsley Agency Insurance is serious about protecting what's important to you. We offer…read morecontemporary and innovative insurance policies to meet the needs of individuals, families or businesses. We carry auto, business, home, commercial, motorcycle, rv (recreational vehicle), and life insurance to adequately insure policyholders in case of loss, plus keep them financially secure through specifically tailored products. Above all, Grimsley Insurance Agency offers courteous and friendly service. We have six New York locations: North Syracuse, Canastota, Oneida, Watertown, Cooperstown and Lakeville. As a professional, full-service Insurance provider, we strive to meet or exceed your expectations. Plus our relationships with over 40 top performing insurance companies allows us to maintain our focus on the important needs of our clients. We offer the best insurance coverage at the best price, supported by excellent customer and claims service.

We have done business with State Farm for 16 years....2 homes, 3 cars, business insurance…read more Payments kept going up. Finally I looked into car insurance with another company, and got exactly the same insurance for $250 per month less. Business insurance lower with another company by $32 per month. These were auto-deduct policies and when you get ready to cancel, you find out they bill you after the fact - your current payment pays for the prior month, so you still owe another month after you cancel. I never complain, so this is a first. You have to watch out for yourself. There are no deals for being a long-time customer.

Great customer service when it is needed, awesome employees, especially Austin and Shelly, who went…read moreabove and beyond for my needs! Highly, highly recomend!

"Fiona was excellent. She understood my insurance needs and explained my options clearly. She is…read moreextremely personable and professional. Made buying insurance easy. You won't be disappointed!"

I was very disappointed with my experience. Was over charged for 7 years ,didn't find out until I…read morebought a new car .. My daughter was reared ended I was told cops don't know how to handle car accidents and I needed to call Geico the other guys insurance and no they don't have there number.. Final straw giving one price asked for a positive review to only get a different price (much higher) on the app .. Very shady practices and you will not be a priority but made to feel more line a inconvenience

When I found Janet lake State farm insurance I was so happy to know that they are caring…read moreunderstanding and compassionate people that works there, I have had personal conversations with Janet about situations I was going through and she stood tall right beside me and gave me my advice and how to get through it. And the employees are outstanding to what they do for people I would highly recommend Janet lake State farms insurance not just for your car for your home or anything else you may need to cover

Erin, an agent with the Janet Lake State Farm Insurance office was an effective, courteous, and…read morediligent when procuring my insurance coverage. She was knowledgeable, quick and easy to work within. I recommend this Stare Farm Agency, and Erin in particular.

I've worked with Steve & the team for almost 20 years now. I can not recommend them highly enough…read more They are always willing to go above & beyond to accommodate my schedule, answer my questions, and follow up when necessary. Recently, I experienced some weather related damage to a shed. It was after hours, so I sent an email through the app, fully expecting I wouldn't receive an answer until the following day. Steve responded within a few minutes with the information he could provide from home and promised to follow up with more detail the following day. I really appreciated it, but was honestly surprised at how quickly he answered me at all. Then, he followed up with a 2nd email. He took the time to call in & find out the specifics about my policy & responded with the additional information. He wasn't selling me anything, he just went above and beyond because that's who he is. I have other similar stories, this is just the most recent. I use State Farm for my home, auto, life, & disability. For me, it's not worth shopping around for the lowest price, though I think my coverage & cost is comparable. I appreciate knowing I've got a team in my corner that knows who I am, knows my family, and is always ready to help. There aren't a lot of small businesses like that anymore. I'm lucky I found this one! Thanks, Steve!

Gina was a huge help getting my new policy set up the way I wanted, and it was a good price too…read more I'm very happy.

When calling just now to talk about my insurance coverage I got send back and forth between the…read morelocal office and the claims who referred me back to the Cortland office. When I tried to ask my questions she sent me back to the claims dept. When I asked why I was getting handed off between the two, Mellisa got snippy and hung up on me. Class act there!!

This might be an odd recommendation, but I feel it needs to be made. I am not with Al Myers State…read moreFarm at this time. I was, briefly, before State Farm national decided they didn't want to insure me. While I was only with Al Myer's location for a while, they provided excellent service, were prompt and helpful, and they even went above and beyond in helping me settle out with them and resolve some issues with my bank. I would more than happily recommend them this office, they did good work, they are good people, and they even put extra effort in when I wasn't able to do business with them anymore.

Susie Dunn at Bailey insurance was a big help when my insurance company decided not to handle…read moreresidences in New York anymore. The new insurer required that I do certain things in order to have coverage (as would other companies, I learned), and meeting their requirements took time and money. I worked earnestly to find people to make the changes specified, and Susie was able to arrange two extensions for me while I located, and then waited for, the right people to do the work.

It had been a long time since I last shopped around for insurance, so when it was time to renew my…read moreauto policy I reached out to Bailey Place to get them to do the shopping for me. Their staff quickly provided me with a couple of options that gave me and my family better coverage and saved me over $1,000 per year when I combined both my auto and home policies. I wish I had turned to Bailey Place sooner.