The security gate was out of service for several months. That was frustrating since the main reason I chose this location was the fact that it had a security gate and cameras. But my main complaint is that my building had ROACHES and the staff was very non-chalant in handling the issue. After seeing roaches three days in a row, I easily found the culprit. The door to the unit 3 doors down from me had HUNDREDS of adult and baby roaches on it! I immediately reported it and the property manager (younger white guy with a ponytail) simply said he'd have the exterminator spray more thoroughly in that building next time (not until the following week!). Then offered to bomb my unit if I could meet the guy there. That was fine but that was on a Thursday or Friday and I started thinking about how quickly roaches multiply...so my husband went over and sprayed the whole building that weekend instead of waiting around for the staff to call me. After a week, I was still seeing roaches. I went back to the office and tried to show them a video of just how many roaches there were surrounding that unit but they were not interested in looking at it and basically blew me off. I will admit the staff was always polite but just did not show any urgency or concern in eliminating the roaches. I was a Social Worker for over 10 years so I've seen my share of roaches. But I'm storing my business inventory in my unit and having roaches is just not acceptable! After 3 weeks of still seeing roaches, I decided to move out. It's been almost 2 months since I moved my inventory. I've bombed my new unit twice after finding roaches in my inventory. I'm so disgusted! This situation should have been handled with a lot more urgency and concern. I wasn't offered any compensation or discount for the inconvenience. Actually, due to the timing of the weekends, I didn't put my notice in right at the end of my month because I assumed they would just pro-rate my month. They refused so i had to pay for another full month at that roach motel! I would never recommend this place to anyone. read more