Warning: EXTORTION BY YELP
Yelp has closed our business account because we refuse to advertise with them. They have tried repeatedly to force our company to advertise with them. After refusing to advertise with yelp, they have "filtered" or deleted all of our 20+ positive reviews, only to showcase any 1,2,3 star rating. Reviews by Ki. k and Monique. S are fake reviews by fake customers and, in our opinion, could work for yelp. Please check the "not recommended" reviews and you will see that they keep deleting this write up, and instantly delete any 4 or 5 star ratings only to keep any 1,2,3 star ratings. I will continue to post this message on OUR business page on Yelp, until Yelp removes our business listing, completely.
Please be advised that at least 1/5 of reviews on yelp are fake (http://bgr.com/2013/09/25/fake-yelp-reviews/). Yelp keeps control of a business's star ratings in order to extort money from businesses with promises of getting rid of, or filtering out any negative reviews, and only showcasing positive reviews, most of which are fake reviews by the company or by yelp team members. You will notice that most, if not all, companies that advertise on yelp have a 4 or 5 star rating, however, if you look under their "not recommended reviews" they have a lot of negative reviews, or the negative reviews have been deleted by yelp. If you were a business wanting to advertise on yelp, you would not want to showcase a 1 or 2 star rating. Yelp is a business, and must make a profit. Their profits are from advertising dollars, thus, if a business has a poor rating, they will not want to advertise on Yelp, so Yelp helps the business by taking their money and filtering out any negative reviews. As well, if a business has a 4-5 star rating without paying for advertising on Yelp, Yelp will extort money from that company by filtering out all of their positive reviews, showcasing any negative reviews, and in our opinion, going so far as to write fake negative reviews to extort the business into advertising with yelp.
Review by Glorianna Fam of Toronto, or G.G. in Yelp, phone number (647) 960-7321, is fake and defamatory as she was only seeking free treatments and is constantly changing her reviews to hurt our business. Other medical spas please be aware of Glorianna Fam and I would recommend to NOT treat her under any circumstances. Her email is gloriannafam@hotmail.com Real name may be Glorianna Fahmy. Check your customer list.
Please note that yelp has a rating of 2.5 stars on its own review site www.yelp.com/not_recommended_reviews/4kMBvIEWPxWkWKFN__8SxQ and you will see that most of their negative reviews are from business owners who are having the same issue as our business, yelp trying to extort advertising dollars from the business. The complaints are also from yelp reviewers who are trying to leave positive and negative reviews on businesses, but their reviews are being filtered for no reason other than that business has spent advertising dollars to have those negative reviews removed, or the business has not opted to spend their money or submit themselves to yelps extortion practices, so their positive reviews are being filtered.
I asked yelp to reinstate our business account so that we can face our accusers and defend our business, but, because our answers to those reviews contain comments about Yelp's faulty, fake "filtering" system, they have now banned us from yelp, however, have kept our business active on yelp in order to hurt our business. I have asked that our business be taken off of Yelp, however, they refuse.
Please help us, and thousands and thousands of other businesses who have experienced yelps extortion practices by writing to yelp, and by joining the following websites:
www.facebook.com/pages/YELP-Sucks-Businesses-Fight-Back/263402807082326
www.facebook.com/BusinessesAgainstYelp
www.facebook.com/yelpextortion
Please google "yelp extortion" and see hundreds of articles on yelp extortion practices. There are even articles from past yelp employees who have admitted to writing fake negative reviews on businesses to teach them a lesson or for fun.
We have opened a case with the BBB, however, as you can see by googling "yelp BBB" cases are unresolved, and all have the same generic comments by yelp. The businesses are complaining about fake reviews and extortion. Yelp does not have any phone numbers or emails available for business to contact a yelp representative, except if you want to advertise with them.
If you are serious about making a difference, then I urge all customer, yelpers and business owners please sign the petition at http://petitions.moveon.org/sign/pay-it-forward-ban-yelp/?source=search read more