We hired Second Nature Lawn and Landscape, LLC to design, select, deliver, plant and mulch 40 trees (fishtail palms) and shrubs (clusia) at a cost of over $5,000. The six fishtail palms were bad trees, period. Second Nature admitted they were bad trees when we had them come back six weeks after they planted them. Second Nature promised to "revive" them, and tried several times, adjusting the mulch (which they had installed) and fertilizing them. The trees are all dead or dying and as Second Nature admitted---they were stunted from the start. When we said we were not satisfied with the quality of what they sold us, Second Nature claimed there "were no healthy fishtails anywhere, to replace the ones they'd planted" and convinced us to wait until healthy fishtails were available. We waited. And waited. Still waiting. And now I'm done waiting and I will have to pay someone to remove these trees. We paid over $1,000 for just the six fishtails and their prep, installation and mulching. Second Nature never came to replace the trees as they promised, and now Billy, the owner, just ignores phone calls. Very unprofessional. Obviously, they are selling overpriced and sub quality merchandise. We have tried for months to get Second Nature to deal with this. Although the clusias they planted have done well, and the hardscape they did for us is also ok, the fact that they sold, delivered and planted inferior trees, promised to FIX or REPLACE them, and have not done ANYTHING---has left us with a very negative idea of Second Nature, LLC. Definitely NOT recommended. read more