Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

Dr. Sidorsky saved my best friend's life…read more After having had consulted with our previous vet, and having been provided with questionable advice, I contacted the good doctor in order to seek out a second opinion. He provided me with excellent advice via phone, and after being refused further treatment by my previous vet, Dr. Sidorsky offered to come by my home and provide me with some options. All of our animals, including my sick dog, felt comfortable around him, and he provided me with detailed 1 on 1 instruction in administration of the antibiotics and use of equipment that he provided me. He followed up with me on a daily basis regarding progress, and made a second house call to confirm that my dog's health had improved. At the initial visit, we were discussing hospice and a shot in the dark to save my dog's life. Now we're discussing how much he has improved. His prices were on par (if not lower in some ways ) than my normal vet, and his bedside manner professional and compassionate. I've found my new vet, and am recommending him to all my friends. Having a vet do house call may seem a bit odd at first glance, but I can say from experience that it's my new preference (no more having to load the animal into the car and have them terrified at the smell of the regular vet). Try his service out. You won't be disappointed.

I guess I am really in deferent with my opinion here. I am not a dog owner but I did assist my…read moregirlfriend by taking her dog here for a couple visits while she was in town. Before I get to the visits, I felt the staff were very friendly and enjoyable to talk to. They explained what they were going to do, talked about upcoming appointments that should be done, and made the experience coming in easy. The first visit I honestly cannot remember why we came in other than we had a coupon for here. There were a couple shots due so I said do them so the dog can be up to date too. The girlfriend was not happy with the bill, little expensive to her liking. The second visit was for a nail trim. This is something we did ourselves for a while but it was time for a professional clipping. This time around I didn't even need to get out of the car. May have been miscommunication but they came out, took our pup and brought her back with nicely clipped nails. Again, the girlfriend wasn't pleased with the cost of the trim, especially since she can get her nails done as same or even less of a cost. I know pets can be expensive, I have a Russian Tortoise and do my best to keep it healthy. I don't know what the cost of services should be but for what it's worth the service provided seemed reasonable to me. If this is your first visit, there are 5 waiting spots out front in which you dial in to let them know you are here.

I think one of the vets left and ever since there has been terrible communication, and much less…read moregiving a care. it's all $$$$$$ to them now. I have to beg to get info or questions answered. reception argues. I used to like them. it makes me sad.

East Springfield veterinary Hospital is top notch. They are the best! Our dog lights up whenever…read moreshe sees the staff at this establishment. Her little tail is going so fast that it looks like she's a little helicopter about ready to takeoff. I've never felt more comfortable, leaving my dog in a doctor's care than I do with this amazing group of people. They clearly know how to treat people and their pets. They clearly love what they do and it shows! All of my experiences have been wonderful. I feel their pricing is very affordable. If there was an urgent issue I know that the staff would get me in as soon as possible and they have. I would definitely recommend this establishment to anyone with a pet. My dog Jackie is treated like a princess when she was there. We want our pets to be treated like royalty because they are members of our family.

My cat recently passed away and I cannot thank the staff enough. Everyone there was so…read morecompassionate and understanding. They even sent me a condolence card and was very personalized. That meant so much to me. It just shows how much they care about their clientele.

I highly recommend. Dr. Swenson is an amazing compassionate person and vet. Everyone treats you and…read moreyour animal as if it were there own. From the minute you walk in the door to the minute you leave you feel your pet is/was in good hands. I have been going there 20 years and would never consider changing.

After my dog was attacked by another dog in the cramped hallway, no staff came to our aid…read more That day, I had spent over $400 to get a diagnosis and prescription for my dog's painful limp. Dr. Himmelstein gave me a prescription after the $300 exam and then when I tried to purchase it through their on line store, they refused to approve it. My dog is still limping and I can't afford a new vet with the new vet costs. Stay away from here.

Very sloppy un concerned staff. They show no real interest or concern for my pup. There are so many…read moreother locations that will put you and your pet first. They took my money but when I complained they stopped my dogs inflammation prescription. Why hurt the dog?

They're extremely more expensive than any veterinary clinic in the area. When asked why they said…read morethey base their prices on the demographic trend and financial ranking of the zip code. Lol so because we live in a nice area a rabid shot and stool sample was $400.

New to the area and made my pups first appointment here. Waited for about 20-25 mins for my…read moreappointment which was ok. Then when we finally go get in the room the vet says you're new patients? I'm like yes just moved and they need to be seen blah blah. She then tells me well (very bruptly) well I don't know why they scheduled you because I'm not taking new patients. I'm like oh I didn't know. Went through the appointment anyway but for the amount of money I spent here I should of just walked out instead of being treated that way. I felt awful and she didn't want to care for my pup. Worst experiences of my life.

Dr. Armstrong is truly amazing. I've met many veterinarians over the years, and you can immediately…read moretell she genuinely cares--she's a true animal person. I trust her completely with decisions and always feel supported, even through the difficult moments that come with having pets. She saved our baby, and I couldn't be more grateful.

Good luck. Tough getting appointments for our dog Padme. Felt a little pricey. Accommodating with…read moremy little dog acting like Napoleon and wanting to bark at the big dogs.

I've been bringing my pup to Dr. Henderson for 4 years now and I'm so lucky to have found such a…read morewell-informed and reasonable vet. Yes, she is no BS and not over the top with the smalltalk. I appreciate that. Her staff has been very kind and helpful to us during many emergencies and my dog's health has greatly improved with her care. I was told at another local vet I would need a $3000 surgery to remove a part of her anatomy that was never actually causing the problem. Rather than rushing to the pricey option, Dr. Henderson did repeated tests and exams and made an informed and humane decision. My pup is quite healthy now and the surgery was obviously unnecessary. Dr. Henderson also explains the issues, including drawing diagrams, so that I can completely understand the situation and the options. When my pup has been sick her staff has called me to check up on her. After ER visits elsewhere, the staff calls to check up on my her. It's a very sweet gesture and has always been appreciated. This vet isn't handing out hugs to distraught pet owners, but that's not what I was looking for in a vet. I was looking for someone who is informed and experienced. I found it here.

Do not see Dr. Henderson if you care about your pet…read more Our cat Milo was having seizures suddenly over the last 12 hours so we decided to take him to the vet. He was an overweight cat and the cause of the seizures was not diagnosed. After simply taking blood work and giving less than 20 min of an IV fluid, they stuffed him back in the cage and sent us on our way with a prescription for phenobarbital. No instructions other than how to give the cat the medicine, no goodbye, no thank you, and no advice on what to do if the seizures persisted. We administered the half a pill like we were told to do and he had another seizure 10 minutes later. We called the office to get advice and they basically said nothing. We left Milo to go get some yogurt to help him with his dosages for about 3 hours and when we got back he was dead on the floor under the bed. When we called back and told them our cat died they were completely unsympathetic, indifferent, and when Dr. H finally called back, said she "had never seen anything like this in 40 years. Why didn't they keep him until the blood work was complete, or load him with a higher dosage of the medication because he was a larger cat to prevent the seizures before they became fatal?! He was only 2 years old and if they were more specific about how much of a dosage we should have given him initially to get his treatment under way, or if they had given him some medication and enough of it to match his weight before we left the clinic, milo would still be with us today... TLDR: Dr Henderson doesn't care about your animals and if they die, Too bad, she doesn't know why and didn't care anyway. 40 years of veterinary practice for nothing!

I was looking for a cat, and right from the beginning the staff was very helpful and professional…read more I picked out a 10 year old tuxedo cat but he needed teeth and gum worK. I was able to pick him up three days later, and the surgery had been done at no charge. The staff was incredibly nice. The woman that went over the paperwork with me was very helpful, and answered all of my questions. If I ever need another pet, I will absolutely use Dakin.

I emailed this place in need of help when I was given five cats suddenly with the female pregnant…read morealready . All. I asked was for help with supplies , litter or an extra litter box, kitten supplies anything that could help me keep momma and the babies comfortable while keeping my boys busy and satisfied . They in return told me they could not help with supplies and directed me to their STORE ! They then informed me that I would have to keep all kittens and Mom until they were 7 weeks and THEN SURRENDER THEM AND MOM TO THEIR OFFICE ! So I would essentially do all of the hard work while they would only have to get them adopted out ! Ridiculous thatt i cant even look to my own local animal shelter for resources or help !