Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

I met Dr. Sidorski for the first time the other day for my dog's check up and blood work. I…read moreimmediately felt that he actually cares for the animals he caters to. There was a no nonsense manner about him while he exuded a certain warmth that instilled confidence in me. So grateful to have found him!

I guess I am really in deferent with my opinion here. I am not a dog owner but I did assist my…read moregirlfriend by taking her dog here for a couple visits while she was in town. Before I get to the visits, I felt the staff were very friendly and enjoyable to talk to. They explained what they were going to do, talked about upcoming appointments that should be done, and made the experience coming in easy. The first visit I honestly cannot remember why we came in other than we had a coupon for here. There were a couple shots due so I said do them so the dog can be up to date too. The girlfriend was not happy with the bill, little expensive to her liking. The second visit was for a nail trim. This is something we did ourselves for a while but it was time for a professional clipping. This time around I didn't even need to get out of the car. May have been miscommunication but they came out, took our pup and brought her back with nicely clipped nails. Again, the girlfriend wasn't pleased with the cost of the trim, especially since she can get her nails done as same or even less of a cost. I know pets can be expensive, I have a Russian Tortoise and do my best to keep it healthy. I don't know what the cost of services should be but for what it's worth the service provided seemed reasonable to me. If this is your first visit, there are 5 waiting spots out front in which you dial in to let them know you are here.

The vets are amazing, caring, supporting- we have gone here since Dr Martin owned it as a private…read morepractice. Now that it is corporate owned by an investment firm primarily from Dubai - prices are up significantly. Just now i needed an rx for a sick cat. No longer work with chewy (which is affordable) and on top of that "youll need to go to western ma compounding to get this rx in west Springfield. Youll hafta get the pill from us for $74 then bring it to them to compound then pay them $60" ?! For a FOUR DAY RX. So i have to be your courier and pay double because Dubai investors want $$.

East Springfield veterinary Hospital is top notch. They are the best! Our dog lights up whenever…read moreshe sees the staff at this establishment. Her little tail is going so fast that it looks like she's a little helicopter about ready to takeoff. I've never felt more comfortable, leaving my dog in a doctor's care than I do with this amazing group of people. They clearly know how to treat people and their pets. They clearly love what they do and it shows! All of my experiences have been wonderful. I feel their pricing is very affordable. If there was an urgent issue I know that the staff would get me in as soon as possible and they have. I would definitely recommend this establishment to anyone with a pet. My dog Jackie is treated like a princess when she was there. We want our pets to be treated like royalty because they are members of our family.

My cat recently passed away and I cannot thank the staff enough. Everyone there was so…read morecompassionate and understanding. They even sent me a condolence card and was very personalized. That meant so much to me. It just shows how much they care about their clientele.

I highly recommend. Dr. Swenson is an amazing compassionate person and vet. Everyone treats you and…read moreyour animal as if it were there own. From the minute you walk in the door to the minute you leave you feel your pet is/was in good hands. I have been going there 20 years and would never consider changing.

I own three dogs and I bring all three dogs for vet care here. All the technicians have been…read morewonderful with my animals but I'd like to have a shout out for Rachel because I have to bring one of my dogs in often for lab draws, and he's not a nice dog to other people He's what you call a spicy dog ...he will show his teeth and growl, and need needs to be muzzled Rachel handles my dog gently and fearlessly and knows exactly how to calm him down. She is amazing and you can tell she loves animals They only veterinarian I've come in contact with is Dr Joy Alleman, and she is a smart caring professional who notices things before stuff gets bad. I have the utmost of respect for her and trust her implicitly with all my pets. I just wish the nail trims weren't so expensive or if they had some kind of discount for several pets or for the elderly clients on a fixed income. That would be helpful. But I still trust them to care for my animals properly.

After my dog was attacked by another dog in the cramped hallway, no staff came to our aid…read more That day, I had spent over $400 to get a diagnosis and prescription for my dog's painful limp. Dr. Himmelstein gave me a prescription after the $300 exam and then when I tried to purchase it through their on line store, they refused to approve it. My dog is still limping and I can't afford a new vet with the new vet costs. Stay away from here.

I love Dr. Kathy and all of the staff at VCA Shaker Road Animal Hospital. They have…read morecompassionately cared for my kitties for more than 15 years. When my cat Fireheart was ill, he was treated humanely and compassionately, and the staff treated him as if he was one of their family and mourned with me. This helped me to overcome my loss. They have been kind and loving to my other cat, Casey. I am adopting another cat from the TOJ animal shelter, Casper, and I do not have any hesitation at all in bringing him to meet his future caregivers at VCA Shaker Road. I cannot think of a more wonderful place for pets to be nurtured and kept healthy.

They're extremely more expensive than any veterinary clinic in the area. When asked why they said…read morethey base their prices on the demographic trend and financial ranking of the zip code. Lol so because we live in a nice area a rabid shot and stool sample was $400.

My cat needed care urgent. I reached out to Eastfield Veterinary and was surprised they could see…read moremy cat the same day. I have had to wait days or be told to go to the emergency care facilities so many times in the past by other vets that I was thrilled that they would see her a few hours after I called. The team was welcoming and knowledgeable. My cat was assessed and had surgery to remove an ear polyp during the same visit. She was home three hours later and comfortable. I am incredibly grateful to the Dr. for accommodating my cats needs the same day. The price I was quoted remained the same even though the surgery was more complicated than expected. I highly recommend Eastfield Veterinary Clinic to anyone who is looking for a great team.

Dr. Armstrong is truly amazing. I've met many veterinarians over the years, and you can immediately…read moretell she genuinely cares--she's a true animal person. I trust her completely with decisions and always feel supported, even through the difficult moments that come with having pets. She saved our baby, and I couldn't be more grateful.

I've been bringing my pup to Dr. Henderson for 4 years now and I'm so lucky to have found such a…read morewell-informed and reasonable vet. Yes, she is no BS and not over the top with the smalltalk. I appreciate that. Her staff has been very kind and helpful to us during many emergencies and my dog's health has greatly improved with her care. I was told at another local vet I would need a $3000 surgery to remove a part of her anatomy that was never actually causing the problem. Rather than rushing to the pricey option, Dr. Henderson did repeated tests and exams and made an informed and humane decision. My pup is quite healthy now and the surgery was obviously unnecessary. Dr. Henderson also explains the issues, including drawing diagrams, so that I can completely understand the situation and the options. When my pup has been sick her staff has called me to check up on her. After ER visits elsewhere, the staff calls to check up on my her. It's a very sweet gesture and has always been appreciated. This vet isn't handing out hugs to distraught pet owners, but that's not what I was looking for in a vet. I was looking for someone who is informed and experienced. I found it here.

Do not see Dr. Henderson if you care about your pet…read more Our cat Milo was having seizures suddenly over the last 12 hours so we decided to take him to the vet. He was an overweight cat and the cause of the seizures was not diagnosed. After simply taking blood work and giving less than 20 min of an IV fluid, they stuffed him back in the cage and sent us on our way with a prescription for phenobarbital. No instructions other than how to give the cat the medicine, no goodbye, no thank you, and no advice on what to do if the seizures persisted. We administered the half a pill like we were told to do and he had another seizure 10 minutes later. We called the office to get advice and they basically said nothing. We left Milo to go get some yogurt to help him with his dosages for about 3 hours and when we got back he was dead on the floor under the bed. When we called back and told them our cat died they were completely unsympathetic, indifferent, and when Dr. H finally called back, said she "had never seen anything like this in 40 years. Why didn't they keep him until the blood work was complete, or load him with a higher dosage of the medication because he was a larger cat to prevent the seizures before they became fatal?! He was only 2 years old and if they were more specific about how much of a dosage we should have given him initially to get his treatment under way, or if they had given him some medication and enough of it to match his weight before we left the clinic, milo would still be with us today... TLDR: Dr Henderson doesn't care about your animals and if they die, Too bad, she doesn't know why and didn't care anyway. 40 years of veterinary practice for nothing!

‼PSA‼ only take your animal to this facility if it is a perfect outstanding animal…read more On June 2, 2026, I contacted Dakin Humane Society in Springfield MA about surrendering my dog and was told someone would follow up after I completed their intake paperwork. After reviewing my dog's information, including her anxiety medication and use of a muzzle during vet visits, a staff member called me on June 4 and reassured me multiple times that Dakin could accommodate her. I specifically asked whether they had space for her and whether her anxiety would be an issue, and I was told they would work with her and that euthanasia would not be necessary based on her file. They even made a special exception to schedule the surrender on Saturday, June 6. After my best friend drove my dog and I two hours to the facility, the staff member Lauren is who we met & She immediately focused on my dog's muzzle and informed me that if I surrendered her, she WOULD be euthanized because a "dog requiring a muzzle and medication for vet visits would not do well in this kind of environment." She stated that whoever had previously approved the surrender should have informed me of this sooner. When I asked if we could be present if euthanasia occurred, I was told no and was also told her body would not be released to me for cremation. She also mentioned that they call muzzles "party hats" so it seems to me that they do utilize muzzles at their facility. Throughout the interaction, my dog remained calm, approached Lauren willingly, and showed friendly interest despite being anxious. Lauren refused to interact with my dog. Feeling misled after receiving repeated assurances that Dakin could help her, I chose not to surrender my dog and told Lauren to go F herself & that they could all go F themselves. I believe Dakin has behavioral standards even though I was given multiple reassurances over several days, had my best friend drive my dog and I two hours based on those assurances, and then received completely different information upon arrival. After getting home I read more reviews of this place and they have MULTIPLE stating that they're KILLING and turning away animals because they don't fit their adoption standards.

I emailed this place in need of help when I was given five cats suddenly with the female pregnant…read morealready . All. I asked was for help with supplies , litter or an extra litter box, kitten supplies anything that could help me keep momma and the babies comfortable while keeping my boys busy and satisfied . They in return told me they could not help with supplies and directed me to their STORE ! They then informed me that I would have to keep all kittens and Mom until they were 7 weeks and THEN SURRENDER THEM AND MOM TO THEIR OFFICE ! So I would essentially do all of the hard work while they would only have to get them adopted out ! Ridiculous thatt i cant even look to my own local animal shelter for resources or help !