my trailer license plate was stolen from my camper while it was parked in their "secure" parking…read morefacility in spring lake

Great customer service. Clean!! Whenever I called, received phone calls back promptly. Would highly…read morerecommend!

Very clean units, lovely customer service, very well priced. WILL be using again. Will recommend to…read morefamily and friends.

Staff is very professional and kind. Their storage units are clean and reasonably priced. Of…read morecourse there's 24/7 access to the storage.

I have had storage units at highlands storage for over 20 years since 2004 they have always been…read morethere for me anytime I had a problem or concern prices are fair and place is secure. I would recommend highlands storage and do to family and friends GREAT PLACE TO STORE YOUR STUFF

From the owner: Highlands Self Storage, Inc., is a premier area storage facility. We are always available to assist…read moreour customers, and we have a resident manager on-site at all times. We're industry leaders in safety and security, and all of our units are accessible only to our clients. For the convenience of our customers, we offer early morning and evening hours, and we're open weekends and holidays. Call us today for more information!

Ask me about the videos of this gorilla lady in the office acting like a complete psycho to a elder…read morecouple! I happen to walk into this altercation as I was arriving for my reservation for a trailer. The lady at the desk was yelling and screaming throwing her hands everywhere and acting like a child. She told the Elder couple that if they had a cell phone like everyone else and not just a landline that she could have reached them. As the couple walked out I said listen go to another location on 27 who will treat you with respect and be more than happy to help you. Well the lady at the desk then came outside calling me B and Whores in front of my children saying if I am going to speak to this older couple that i can go somewhere else too and locked the door. She didn't even have any idea what I was there for before she started yelling. I recorded everything and so did my car dash-cam and I will report it to the BBB and every group in highlands county as well as corporate for uhaul. The owner seems to not have any care in the world of his business goes down. The police arrived on scene and a report is made as well. My next stop is the states attorneys office and every social media group if the owner does not contact me regarding HIS employee who yelled and stated "I am not the owner". Do NOt DO not go to this place! You will regret it. I'll be leaving my reviews on every site! No customer let alone an elderly couple who's husband is blind and apologizing to you for the misunderstanding and your screaming at him! You are a disgrace!

Terrible service. Woman who runs the office very overwhelmed with her position and rude with…read morecustomers. U live out of town and have moved my things out of the storage unit, and the woman running the office continues to charge me and not let me talk to management. Hangs up the phone on customers and refuses to to remedy problems. This will have to be the 3rd trip I make to Sebring to try and fix this situation. Biggest mistake of my life was renting from this place and having to deal with the rude woman in the office every day.

amazing customer service and great pricing . highly recommend this very clean and well kept and…read morevery secured storage company. Climate control is awesome .

2 weeks later and still no AC in my climate controlled unit & the people that work there don't…read moreapologize or even care that my entire household of belongings have been in 90 degree temps for over 2 weeks. Their response is - Did you get the insurance when you rented the unit? DO NOT RENT A CLIMATE CONTROLLED UNIT - YOU DO NOT GET WHAT YOU PAY FOR. Customer service here is non-existent. They act like you are inconveniencing them when you go into their office while they are surfing the web. No resolution or discount has been given or offered.

REALLY GREAT PLACE! Was taken care of right away! Everyone…read morehelps with a smile on their face! Bought my boxes was given an EXTRA couple boxes as well as SAMPLE tape on the house. These guys really take care of their customers. Would recommend anyone and everyone in the area. I drove 30 min to get what I need and I won't be looking anywhere else again. Got a coffee too from the ladies. Was a great EXPERIENCE!!

I ordered and boxes were delivered to my door a few hours later! Great customer service and…read moredelivery. Boxes are high quality especially for a move. I order the $91 package. Such a great deal for so many quality boxes in different sizes. I also got scissors, 7 rolls of tape, a box cutter and a bag with a cool reusable water bottle. I will recommend to anyone wanting boxes to move and will use again myself.