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Seattle Legal Services

5.0 (1 review)
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5 years ago

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Insight Law

Insight Law

(4 reviews)

Downtown

Picture a cape wearing superhero. That is who Chris Larson has been for me. Not only has Chris'…read moreprofessional demeanor remained the same throughout all conversations, he was extremely knowledgeable in his area of expertise and available to answer ALL questions. If he was busy, Chris always got back to me within a reasonable time. He didn't just run away once he got my money. As one other client describe Chris "tenacious, calm, and fair" summed up my experience. I had a few conversations with several other attorneys before retaining Chris and they each told me I didn't have a case. Not one offered any useful information without even fully understanding the problem. Chris helped me with what I felt was a complex tax issue and never gave up on me after four long and painful years of battling with the IRS. I really felt at ease having Chris represent me during a very stressful situation.

Unprofessional and demeaning: I contacted Chris for my wife…read morewho had a very disappointing experience with him. She called at the scheduled time, She informed him of her tax issue which she said it is not very familiar with that is only dealt with that a couple times. Perplexed, she asked in a nice way and nice tone how long he has been practicing, which certainly is a legitimate question when assessing a professional's ability to help you for a complex issue that is within Mr Larson's claimed area of expertise. He abruptly said he had to go and hung up. Why he did this? Though an exceptionally accomplished PhD scientist and very successful business person she does have a heavy Chinese accent and in conversation it is clear that English is not her primary language. But the many business people that work with her communicate fine enough. As a professional, I can say that Mr Larson's behavior was the opposite of professionalism and customer service - and was absolutely rude and demeaning. Furthermore it does not inspire confidence in his claimed area of expertise.

Seattle Legal Services - taxlaw - Updated May 2026

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