Back in May 2016, I decided to use Paulson Painting to paint my formal dining room/living room, and…read morea very tall stairwell. For the interior work, I supplied the paint, for I was playing around with different shades, trying to match my couch, and also the faint colors on the wallpaper in the dining room. I was in awe watching Matt use a roller that extended further than I had ever seen before. The line between the accent wall and the wall paper was very straight, as was the ceiling lines, for I had a different paint on the ceiling than on the walls. I used Sherwin Williams Duration paint on the walls, for I was told this was a very good paint that would last for years. They did 2 coats, and waited to do the 2nd coat. A couple of areas one of the painters did where my husband tried to patch up due to settling didn't come out as I expected. After Kevin returned from vacation, he did come out to correct these areas. Since Matt and Andrew did such a good job, I hired this company again for my exterior work in September. (The exterior of my house was painted just 5 years ago, but all the trim was peeling, and I had several boards that were rotted. The company I used back then was out of business.)
In September I told Kevin I wanted a job that would last 15 years, for I don't like dealing with the paint selection, nor the cost. My roof is a bit tricky, and I asked Kevin to meet me ahead of time with my current roofer, so the company felt comfortable on the metal roof, without denting it, for they needed to be on the roof to paint the set back 2nd floor. (They used boards that had some time of rubber backing, and thus stood on these boards painting the 2nd story in the front.) We knew 1 fascia board up very high had to be replaced. Once the house painting was underway, more boards were found to be rotted, so these were replaced as well, then primed before painting. Kevin also suggested I have my roofer investigate why the high up fascia board rotted in the first place. Great advice, Kevin. (As it turned out, my flashing around my chimney wasn't done correctly back in 2002.) Kevin also suggested I should have my exposed fascia boards covered with flashing now that all the boards are freshly painted, which I am working with my roofer on.)
The exterior of the house took 4 days, with crews from 2 to 5 young men. Again, I requested 2 coats of Sherwin Williams Duration, and Paulson Painting supplied the paint this time. The first coat was sprayed on, then back rolled, and the 2nd coat sprayed. Trim was hand painted, again 2 coats. They covered my plants and picked up after themselves each day. Kevin dropped by 2 times during the 4 days to check on his teams' progress and quality. I thought I might have scratches on my deck from their ladder, but I didn't. They were very careful to not get paint where it shouldn't be.
The only thing that could improve was the responsiveness of the office staff (Kevin's wife), who handles the payments, scheduling and inquiries. She is a very nice lady, but hard to get ahold of at times.
The real test will be in 2026 and beyond. I hope the paint still looks great then.