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Kitty Hawk, NC

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Seaside Management

1.0 (4 reviews)

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Southern Shores Realty - utensil drawer

Southern Shores Realty

(74 reviews)

This was our first time renting with Southern Shores, after renting with another company for 18…read moreyears. I wasn't sure what to expect regarding cleanliness and the rental property being in good condition. What a pleasant surprise, all exceeded our expectations. Staff was friendly, knowledgeable and quick to answer my questions after checking in. We will definitely be renting with them again! Linda & Gary Woodruff Stokesdale, NC

We rented Written in Sand (#1361) in Duck through Southern Shores Realty. The location was good and…read morewe enjoyed having the private pool, but unfortunately the condition of the house upon arrival was well below what we expected from a professionally managed vacation rental. The biggest problem was cleanliness. We arrived to a puddle of water on the floor by the refrigerator, dirty dishes, and dishes/water stacked in the pantry area. Kitchen counters and cabinets were sticky and dirty, as were railings and other surfaces throughout the house. Ceiling fans needed cleaning and the gas grill had not been cleaned. The bedding was particularly disappointing. We found blankets on the beds that were visibly dirty/hairy, multiple blankets with stains, and a stack of pillows sitting directly on the floor. One bathroom had a very dirty shower curtain and another was missing a shower curtain altogether. There were also maintenance issues. The exterior sliding doors on the second level were difficult to lock, the kitchen threshold/floor laminate needs repair, and the Wi-Fi was very unreliable and repeatedly went in and out. The house is also very basic in terms of amenities. Even simple things like hand soap weren't provided. The living room could also really use a couple of freestanding lamps, as the lighting is poor. To be fair to Southern Shores, we didn't call about the cleaning issues until Thursday during a Sunday-to-Sunday stay, so we weren't expecting them to send a cleaning crew back at that point. The representative was apologetic and acknowledged that having only one person clean a five-bedroom house was likely inadequate. Our concern is primarily that the property should never have been turned over to arriving guests in this condition. Dirty/stained bedding, dirty dishes and sticky, uncleaned surfaces should have been caught before check-in. Written in Sand has a good location and potential, but it needs substantially more attention to housekeeping, maintenance and basic guest amenities. Based on our experience, we would not rent this particular property again without significant improvements.

Shoreline OBX Vacation Rentals - best oceanfront Outer Banks vacation rentals

Shoreline OBX Vacation Rentals

(28 reviews)

We rented Duck 18 - Mi Casa Su Casa - in August 2026. This was an expensive rental. Very…read moreexpensive. So, our expectations were understandably high. But, long story short, the condition of this house was appalling. Sand everywhere, food chunks splattered all over the waste bins, chunks of food all over the dishes, sand in the kitchen drawers. Every surface in this house was greasy and grimy - the doors, the chairs, the kitchen drawers and countertops, the pool area - like the house hadn't been cleaned properly in years. There's a silly couch in the living room where the design gives you a direct sightline underneath it, and it was laughably dirty (sand, rocks, food, etc.). At least one bathroom smelled like a camp site latrine. The pool deck was so appallingly dirty that my 80 year-old father spent an entire morning cleaning it. In addition to cleanliness problems, this house is at least 10 years behind on maintenance. The deck needs serious work, the ancient pool system is overwhelmed by the encroaching sand, and the budget kitchen/bathrooms have been pounded on by renters for decades. The cookware and dishes are a mismatch of random things people have left in the rental for the last 10 years. It's hard to cook or otherwise enjoy the property when you're constantly trying to overcome the condition issues. We immediately notified Shoreline of all these issues and they sent a cleaning person and pool person the next day. The cleaning person immediately admitted that the house wasn't clean at all. She did her best, which was helpful, but there was nothing she could do about the systemic condition issues. The pool person said that he is unaware of anyone being responsible for maintenance of the pool deck - which was clear to us already. And here's another interesting note: there are no garbage cans outside the house. You have to put your garbage bags in your car and drive them a few blocks to the community dumpster. Good luck keeping your car clean. We love this area but we will NOT be renting from Shoreline OBX again. Awful experience.

Disappointed in our recent stay due to housekeeping issues. Shoreline called us to say the property…read morewas ready and we could check in early. We thought great news....but we were sadly mistaken. Beds appeared to be made, but the sheets underneath were filthy (sand, hair, debris). My family was uncomfortable the first night...sleeping on the couch to avoid the bedding. My daughter complained of being itchy and it was very stressful. I spoke to the Shoreline and asked for a concession since the price of our vacation was over $6,500 and at that rate you'd expect at the very leastclean sheets - especially since we were told early check in was an option - which means it was intentionally rushed. Shoreline did send housekeeping but they did not arrive until late in the afternoon on the second day-- forcing my tired kids to skip nap because I was very concerned about potential bed bugs. We also had a few concerns around rusty nails/rusty hooks in the pool area, and the top rail to the bunk bed being held loosely by tape and zip ties...which were never acknowledged or addressed. I sent an email with photos and called. I missed one call from Shoreline..called back and never received a follow up after leaving a message with Dawn. Also had a maintenance man come to change the air filter which woke up my infant later in the week. All in all just not relaxing from start to finish. At the very least a call back would be appropriate. Extremely disappointed. I will note a professional came to clean the mattress that was of greatest concern. There were no bed bugs found. Instead mattress cover and sheets were just extremely dirty. The address of the rental was 7212 S Virginia Dare Trail, Nags Head.

Beach Realty & Construction - Kitty Hawk Rentals

Beach Realty & Construction - Kitty Hawk Rentals

(67 reviews)

My friends and I were extremely excited with our choice of The Sandbar for our girl's trip, this…read moreyear. Two of us arrived on Saturday and the others were due to arrive the following day. We CAREFULLY selected our home due to 2 RELYING on the elevator to get up and down the stairs. Upon arrival, one person who RELIED on the elevator due to mobility issues was UNABLE to exit the elevator. The mechanism which unlocks the door upon its arrival to the designated floor WOULD NOT UNLOCK. They rode the elevator up and down trying to exit on each floor but remained STUCK IN THE ELEVATOR. Finally, after 10 minutes and much anguish (they also suffer from heart issues and severe asthma) they were FINALLY able to exit the elevator. I placed a call to the on-call repairman who arrived a few hours later. He stated the elevator was running as it should but the elevator company would need to come out to repair the door lock because if he did it would affect the warranty for the elevator. I asked him to get in the elevator to test it be he replied he would NOT ENTER IT BECAUSE HE DIDN'T WANT TO GET STUCK INSIDE. He said a work order was submitted the week before we got there and it was SUPPOSEDLY REPAIRED. Guess what, it obviously WAS NOT. He said he'd call in an another work order but since it was September 13th they no longer worked on weekends. They would more than likely be out on Monday. This was UNACCEPTABLE as what would happen in case of an emergency with my friend who was dependent on the elevator? I called Beach Realty and spoke with their office manager on duty. She said there was no need to create scenarios that may or may not happen. SERIOUSLY??? She said there was nothing she could do and if something happened just call the fire department. She assured me she'd call with information from Atlantic Elevators. When it was late afternoon on Monday, I called Atlantic Elevators and was told they would not be out until sometime on Tuesday, September 16th. The office manager I previously spoke with was NOT happy that I called them. Fortunately, we had picked up a limited number of items at Food Lion and a large pizza before entering the house on Saturday. We were STRANDED on the top floor of this home for 3.5 days of our vacation. I would NOT leave my friend alone in that house if she experienced a medical emergency. Our other friend who has more severe mobility issues decided NOT to make the trip since they were afraid they'd arrive and not be able to use the elevator. I told the person I had been in contact with at Beach Realty that I was considering contacting an attorney because of the runaround I was getting. Her response was "YOU DON'T WANT TO MESS WITH THIS OWNER." That definitely was a serious threat from her. The weather on Wednesday and Thursday was not conducive for using the pool so we did some souvenir shopping and sightseeing after being STRANDED on the top floor for 3.5 days. Friday arrived with sun and bright blue skies. We made our way to the pool for what we thought would be a relaxing afternoon. Upon getting to the pool steps, we found a HUGE, DEAD RAT off to the side. ( I've included 2 photos). A call was made to BEACH REALTY and someone removed it between Friday night and Saturday morning. Our original check-out date was Saturday, September 20th. I called Beach Realty on Thursday to see if they AND the owner would grant us 3 extra days since the elevator wasn't in operation for 3.5 days and we were stuck on the 3rd floor. (NO ONE HAD RESERVED THE HOME FOR THE WEEK OF SEPTEMBER 20-27th). The owner granted ONE EXTRA DAY.... OH WOW!!! I WILL NEVER RENT FROM BEACH REALTY, AGAIN!!! They DO NOT value their customers NOR care about their safety. If you're smart, you'll rent from another company.

I rent houses frequently; however this is my first time in this area with Beach Realty. I have…read morenever rented such a dirty house in my life. The air filters were beyond dirty, the house smelled of mildew, had complimentary pubic hair, potential bed bugs, ants, pee stained mattresses , black mold, broken hot tub, dirty dishes, stained and unclean carpets, stained linens, etc. The company dispatched cleaners back to the house, but they were useless. I have never experienced filth like this in my lifetime. The address of the house is 1269 Clearwater Lane in Corolla. The house is named Dolphin's Song. The property management company was absolutely useless. Don't let your vacation be ruined like mine was! P.S. They remove negative posts from their website. Deception at its best!

Atlantic Realty of the Outer Banks Inc - Dirty underwear

Atlantic Realty of the Outer Banks Inc

(22 reviews)

"Atlantic Realty of the Outer Banks was fantastic to work with. The home was clean, comfortable,…read moreand exactly as advertised -- perfect for hosting our event. We booked the OBX Celebrations event team, and they were incredible. Chef Samuel prepared an amazing meal, our coordinator kept everything running smoothly, and photographer Brandon captured beautiful photos. Between Atlantic Realty's great home and OBX Celebrations' all‑star team, the entire experience was effortless and unforgettable." -Thank you, Karmen and Dav

We rented this property a year ago when it was with Vacasa 9639D E Nansemond Street Nags Head NC…read more 27959, and it was amazing, older but price was right (just over 4K) The management changed this year after we had our reservation through Vacasa and we searched and found the home again with Atlantic Realty. We ended up paying an extra 1k to rent it. When we arrived there was a tip envelope on the counter saying the home had been cleaned and inspected but clearly it wasn't because there was items from the prior tenants stored all around the home and it was dirty. Extra beds on the patio, baby gates out front by the outside shower, someone's underwear, socks and bra in the drawers, moldy shower curtain, dirt under the beds. We called housekeeping number on the envelope but there was no answer. When we finally did get ahold of someone they came and picked up the items outside. For more than 5k for the week I expected better not worse. We loved this place last year when we stayed here but we are already planning our next home and going back to Vacasa.

Seaside Management - propertymgmt - Updated October 2026

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