This was our first time renting with Southern Shores, after renting with another company for 18…read moreyears. I wasn't sure what to expect regarding cleanliness and the rental property being in good condition. What a pleasant surprise, all exceeded our expectations. Staff was friendly, knowledgeable and quick to answer my questions after checking in. We will definitely be renting with them again! Linda & Gary Woodruff Stokesdale, NC

Southern Shores is a 4 . . . Jus' Ducky is a zero!…read more Southern Shores, and in particular, Lori Payne did the best they could to manage and, when possible, mitigate the issues with our rental house. Some issues should have been identified by the cleaning staff before our arrival, however. I do NOT recommend Jus' Ducky (12 Ocean Blvd) as a rental property. This house is not in any condition to be rented. The owner made minor updates to two bathrooms this year, but they have significantly bigger issues with AC, insulation, deck, furniture, etc. from many years of owner neglect and lack of investment/maintenance. Several service members also made unsolicited comments that the house was in poor shape, shouldn't have been rented, thought we might be moved to another house, etc. Chelsea (Southern Shores maintenance), and the teams at R. A. Hoy and KICZ were responsive, polite, and knowledgeable. When we were several hours into a loss of all electricity with no AC and no food (we kept delaying our restaurant reservation to celebrate a 45-year wedding anniversary--eventually we ended up with all restaurants closed and we still weren't any closer to a remedy), one of the guys from Hoy invited us to come to his home to get a bite to eat and a break from the heat--we declined, but appreciated his offer--very kind). The owner refused to take ANY responsibility for the many hours/days of our vacation spent dealing with maintenance, the electric company, HVAC and related issues. Ultimately, Southern Shores stepped up and provided a small financial remedy which we greatly appreciate. Although I will never rent this house again, I will certainly rent from Southern Shores in the future!

Twiddy is the best real estate company we have used and we've been going to the Outer Banks for…read moreyears. We have probably used five others and these guys are a class act with the best service ever. Class act!!

We had such an amazing experience with Twiddy that we will never rent with any other company again…read more From check-in being so easy, to issues being promptly handled, to accommodating our every need they were professional, friendly and amazing to work with from start to finish. They found out we had a teenager with a birthday and even had pastries and a small gift delivered to the house. Hands down the best on the Outer Banks.

A Stark Contrast to Their Own Promises !!…read more My parents rented this property for our long-awaited family reunion -- 14 of us, including relatives who flew in from Hawaii. We were excited to spend the week together in what looked like a beautiful and spacious home, but the experience was unfortunately full of red flags -- from safety concerns to management's dismissive response. Serious Safety & Cleanliness Concerns: * The deck had multiple exposed nails, which caused injuries -- including a cut foot. * The pool gate slammed shut with extreme force. It actually struck my young niece, leaving her hurt and shaken. * The outdoor bathroom was dirty and unusable from the start. * There were visible roaches in the home when we arrived. * The outdoor shower, which was advertised as a feature, was filthy and completely unusable. Disruptive Conditions That Weren't Disclosed: * Construction was happening on both sides of the house all week, bringing loud noise and disruption every day. * We were never informed about this in advance, even though the reservation had been made months prior. Unacceptable Response from Management: When we shared these issues, the president of the management company responded with zero accountability. Rather than showing any concern, he told us we should've reported safety hazards like protruding nails during our vacation. After we left, their technician confirmed that eight nails needed to be repaired -- validating our concerns. Instead of offering any resolution, the president accused us of "extortion tactics," which was insulting and unprofessional considering the legitimate issues we raised. A Stark Contrast to Their Own Promises: What made it even more frustrating is how the company promotes itself. Their website claims: "Experience the Shoreline Difference and see why we are rated #1 in Guest Satisfaction! As our guest, you are our family and will be treated to the best in hospitality!" That was far from our experience. We were treated more like an inconvenience than "family," and safety clearly wasn't a priority. Bottom Line: For over $6,500, we expected a safe, clean, and welcoming environment. What we got was a property with hazards, misrepresented amenities, and a management team unwilling to take responsibility. I would not recommend this rental -- or this company -- to anyone looking for a reliable or professional vacation experience.

My wife and I are Beach House Owners that after 20 years with another Rental Company on the Outer…read moreBanks switched to ShorelineOBX because of their family owned size of 75 homes and the high standard of decor and cleanliness that they demand of their owners. We have found that smaller is better on so many levels from attention to cleaning to maintenance details. Deep cleaning occurred on a high level with ShorelineOBX and mandatory winter maintenance protocol was followed to prevent issues from occurring with the Beach House during the rental season.

The Salty Quacker, Duck NC Excellent facility, short walk…read moreto beach and/or shopping. Plenty of room. Well decorated, kitchen great selection of pots pans dishes. Everything you need to get your vacation started out on the right foot. Will definitely visit again and again

Beautiful view and very clean. Owners quickly got back when I had a question. Great location with…read morebeautiful walking paths and close to the beach. The kitchen has everything you could possibly need. We will be returning.

My friends and I were extremely excited with our choice of The Sandbar for our girl's trip, this…read moreyear. Two of us arrived on Saturday and the others were due to arrive the following day. We CAREFULLY selected our home due to 2 RELYING on the elevator to get up and down the stairs. Upon arrival, one person who RELIED on the elevator due to mobility issues was UNABLE to exit the elevator. The mechanism which unlocks the door upon its arrival to the designated floor WOULD NOT UNLOCK. They rode the elevator up and down trying to exit on each floor but remained STUCK IN THE ELEVATOR. Finally, after 10 minutes and much anguish (they also suffer from heart issues and severe asthma) they were FINALLY able to exit the elevator. I placed a call to the on-call repairman who arrived a few hours later. He stated the elevator was running as it should but the elevator company would need to come out to repair the door lock because if he did it would affect the warranty for the elevator. I asked him to get in the elevator to test it be he replied he would NOT ENTER IT BECAUSE HE DIDN'T WANT TO GET STUCK INSIDE. He said a work order was submitted the week before we got there and it was SUPPOSEDLY REPAIRED. Guess what, it obviously WAS NOT. He said he'd call in an another work order but since it was September 13th they no longer worked on weekends. They would more than likely be out on Monday. This was UNACCEPTABLE as what would happen in case of an emergency with my friend who was dependent on the elevator? I called Beach Realty and spoke with their office manager on duty. She said there was no need to create scenarios that may or may not happen. SERIOUSLY??? She said there was nothing she could do and if something happened just call the fire department. She assured me she'd call with information from Atlantic Elevators. When it was late afternoon on Monday, I called Atlantic Elevators and was told they would not be out until sometime on Tuesday, September 16th. The office manager I previously spoke with was NOT happy that I called them. Fortunately, we had picked up a limited number of items at Food Lion and a large pizza before entering the house on Saturday. We were STRANDED on the top floor of this home for 3.5 days of our vacation. I would NOT leave my friend alone in that house if she experienced a medical emergency. Our other friend who has more severe mobility issues decided NOT to make the trip since they were afraid they'd arrive and not be able to use the elevator. I told the person I had been in contact with at Beach Realty that I was considering contacting an attorney because of the runaround I was getting. Her response was "YOU DON'T WANT TO MESS WITH THIS OWNER." That definitely was a serious threat from her. The weather on Wednesday and Thursday was not conducive for using the pool so we did some souvenir shopping and sightseeing after being STRANDED on the top floor for 3.5 days. Friday arrived with sun and bright blue skies. We made our way to the pool for what we thought would be a relaxing afternoon. Upon getting to the pool steps, we found a HUGE, DEAD RAT off to the side. ( I've included 2 photos). A call was made to BEACH REALTY and someone removed it between Friday night and Saturday morning. Our original check-out date was Saturday, September 20th. I called Beach Realty on Thursday to see if they AND the owner would grant us 3 extra days since the elevator wasn't in operation for 3.5 days and we were stuck on the 3rd floor. (NO ONE HAD RESERVED THE HOME FOR THE WEEK OF SEPTEMBER 20-27th). The owner granted ONE EXTRA DAY.... OH WOW!!! I WILL NEVER RENT FROM BEACH REALTY, AGAIN!!! They DO NOT value their customers NOR care about their safety. If you're smart, you'll rent from another company.

I rent houses frequently; however this is my first time in this area with Beach Realty. I have…read morenever rented such a dirty house in my life. The air filters were beyond dirty, the house smelled of mildew, had complimentary pubic hair, potential bed bugs, ants, pee stained mattresses , black mold, broken hot tub, dirty dishes, stained and unclean carpets, stained linens, etc. The company dispatched cleaners back to the house, but they were useless. I have never experienced filth like this in my lifetime. The address of the house is 1269 Clearwater Lane in Corolla. The house is named Dolphin's Song. The property management company was absolutely useless. Don't let your vacation be ruined like mine was! P.S. They remove negative posts from their website. Deception at its best!

Catherine was our buying agent and was wonderful. Responsive and prepared. Knew the area and helped…read moreus find a great home.

We highly recommend Catherine Strachan-Brown if you are looking for your "forever" home in the…read moreNorthern Outer Banks in North Carolina. We had first met Catherine over two years ago. She worked with us throughout that time to find is exactly the right home to meet our current and future needs. Catherine actively listened to our wants, needs and concerns and then came up with a realistic plan to make our dream a reality.! Kind regards, Craig & Pamela Elliott Carolla, NC

We rented 'Island Time'  (4531 Lindbergh Ave Kitty Hawk, NC) through Joe Lamb, Jr & Associates from…read more7/26 through 8/2.  From the time we pulled into the driveway until the time we checked out there were problems with the unit.    Upon arrival to the house we observed all three exterior trashcans overflowing,  the kitchen fridge shelf and drawer on the kitchen counter broken,  and the  sliding screen door off track  on the 2nd level bedroom.  Over the course of the week we encountered numerous other issues including wifi and family room tv not working when we arrived (it was resolved the following afternoon),  broken dishwasher that had to be replaced,  shower drain clog (first day we were there) that needed a plumber, toaster oven that had flames and smoke coming out (first time we used it), oven sporadically working,  blender that had a burning smell,  charcoal grill vent rusted shut so it couldn't easily be emptied, 3rd level AC was so cold we had to periodically open the door to the outside,  and mold in the 3rd level bedroom's bathroom.  We stopped using the toaster oven, oven, blender, and grill.  We also left the fire extinguisher on the kitchen counter top due to all of the issues in the kitchen.  The mold in the 3rd level bathroom was never addressed.   We spent a considerable amount of time having these issues addressed, almost daily. When we asked for compensation for the time and inconvenience with the rental it took repeated emails to Kim Dubec (Assistant GM/ Operations Manager) who never responded, to Patrick Lamb (Service Manager) who didn't respond initially and required me to repeatedly ask for a status of my request. I finally forwarded the email chain to Zee Lamb (CEO and Chairman). After that Patrick responded stating the owners denied my request stating 'After discussing your request with the owner, they have decided to deny the refund. The owner confirmed that their family stayed in the unit the week prior and everything, including all appliances and countertop items in the kitchen--which was completely remodeled in May 2024--was working properly. '. I then filed a complaint with The North Carolina Real Estate Commission and the North Carolina Consumer Protection Division and awaiting a decision.

Rented Maggies place II, 8-24 to 8-31 2025. please read!!!!…read moreThis is a DUPLEX. this was not stated ANYWHERE in the listing. advertising a sun deck, nope. that's only for the upstairs renter. Good luck parking if the other tenant has two cars. We have a 3/4 ton truck also, so use your imagination. Anyway, the point is that you're only renting HALF of what's in the picture. Again, they never mention it in the ad, intentional misadvertising. Outright theft in my book. Aside from that, the bathroom mirror was laying on the floor because the hook broke. Obviously just left there by the cleaning service, since the screw was carefully laced on the counter. This is the 3rd year in a row that we were burnt by Joe Lamb, so I suppose it's our fault. Do NOT trust Joe Lamb. EVER.

Working with Stephen as our Buyer's agent was a pleasure. His knowledge or real estate that would…read morefit our needs was very helpful, and he was very accommodating with schedule and questions. Would recommend!

We wanted to give a huge shout-out to Stephen Smith, our Buyer's Agent while looking for a 2nd home…read morein the Outer Banks, NC area. This guy did a fantastic job of working with us, helping us articulate what we wanted, as well as what we didn't. His vast knowledge of the OBX area overall, as well as his extensive knowledge of the diverse neighborhoods in both the north and south ends of OBX was invaluable to us. He was always willing to check a property out, prepare a video, and provide detailed information on something we had an interest in pursuing. He provided objective observations about quality details, as well as things that needed work or might have hidden defects. Our house-hunting journey was lengthy (over a year!) and Steve stuck with us the entire time - we were happy to have gotten to know him and would recommend him to anyone looking for a new home.

We had a really disappointing experience at a house we rented (June, 2025 - Dune Our Thing) from…read moreCarolina Designs Realty in Corolla. There were so many issues with the house and the CDR maintenance staff tried to be helpful, but most issues could not be fixed at all or fixed on our last day. We vacationed in OBX every year when our kids were little and decided to do oceanfront for our kids and grandkids to have a fabulous vacation. For a $28,000 oceanfront rental property, we expected more. 1. Nails sticking up from wood decking to beach (granddaughter cut her foot) 2. No hot water in both kitchen sinks. Seriously! Many maintenance visits resulted in it getting fixed the afternoon of our last day! 3. Pool lights and pool deck lights not working. 4. Outdoor shower was pretty disgusting. 5. Pool deck and hot tub area was lacking. One single (insufficient) hose, laying in pile of sand under the house was the ONLY way to clean sandy feet. 6. Gazebo - which should be a nice outdoor gathering spot - was completely overgrown, dark and dingy, and you could not sit in there for the spiderwebs, old broken chairs and mold. Ewww. 7. 2nd floor dryer never worked the entire week. 8. House was not adequately equipped (no broom, dustpan, mop, missing trashcans etc.), and the outside doors to the decks didn't close properly, basically a HUGE disappointment. I had the opportunity to view my sister's family rental 1 mile down the beach - SAME PRICE - and it was immaculate! Shower and foot sprayer coming off the beach. Hot tub on the oceanfront gazebo. Furniture in great condition, etc. I wrote to CDR and asked for a partial refund. Below is the answer I received. "To provide a bit of background, each home is individually owned, and our role is to serve as the Rental Manager ("Agent") on their behalf. The Vacation Rental Agreement notes that refunds are not typically issued for inoperable appliances, utility interruptions, equipment malfunctions, or maintenance-related concerns." I urge you to NOT rent a house from Carolina Design Realty. They should be more aware of what a $28,000/week rental should provide and be able to negotiate with owners.

Rented a home in Corolla this past August. Booking and payment were easy. Upon arrival, we had a…read morefew maintenance issues with the home. I can't say enough of how impressed I was with their response. Crews were sent out within 24 hours to rectify. The office staff were kind and respectful. Hoping to use Carolina Designs for all of our future stays.

We rented this property a year ago when it was with Vacasa 9639D E Nansemond Street Nags Head NC…read more 27959, and it was amazing, older but price was right (just over 4K) The management changed this year after we had our reservation through Vacasa and we searched and found the home again with Atlantic Realty. We ended up paying an extra 1k to rent it. When we arrived there was a tip envelope on the counter saying the home had been cleaned and inspected but clearly it wasn't because there was items from the prior tenants stored all around the home and it was dirty. Extra beds on the patio, baby gates out front by the outside shower, someone's underwear, socks and bra in the drawers, moldy shower curtain, dirt under the beds. We called housekeeping number on the envelope but there was no answer. When we finally did get ahold of someone they came and picked up the items outside. For more than 5k for the week I expected better not worse. We loved this place last year when we stayed here but we are already planning our next home and going back to Vacasa.

Homeowners beware. This company and its owner will hold you hostage if you want to back out of…read moretheir contract that you should know is a 2 year contract -- they never informed me of this and I had been with them for a very long time. They started getting very lax with renting to more people than my house held and pets were in when I was not pet friendly. My rates were considerably lower on the local comps. They used to be a very on the ball company but a new company took over and they just lost their touch w their client/homeowners best interests. . The owner is extremely condescending and his only explanation to me was "it was that time when I should have read the fine print" regarding his roll over 2 year contract. Which by the way was stated as the last 2 sentences in his lengthy letter regarding their wonderful job they did during Covid keeping homes clean. The letter went on with paragraph after paragraph then slipping in 2 sentences in referring to the new contract --. He's one sly Fox. Beware. There are many other reputable honest real estate management companies in the OBX. Do your homework and read the fine print