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    Sears Vacations

    2.2 (116 reviews)
    Closed 6:00 am - 6:00 pm

    Services - Sears Vacations

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    The Grand Mayan Lobby
    Charles S.

    I was roped into this place by a friend that worked there. They were giving out a free vacation as long as you drink the kool-aide at the presentation. They were professional, courteous and it lasted about only an hour. Of course they want you to buy into their packages which are a great buy no doubt. I opted for the 7 night stay at the Vidanta Grand Mayan in PV. I can't express how amazing and beautiful this place was. Yes it was a $75 dollar resort fee but that is a drop in the bucket considering how amazing the service was. This is a NON inclusive resort meaning the food DOESN'T suck and the drinks are actually good. I have recently purchased 3 more trips with plan to purchase 2 more. I have been having the time of my life with Sears and Vidanta. They have a loyal customer for life as well as my referrals.

    Fahad S.

    The free 7 day Mexican resort really does exist and it is beautiful. Its a members only time share scheme resort but it is not too shabby for a free 7 day stay. Although food is not included and you have to pay $75 resort fee for 7 days its still worth it, imo. I just hate how sears vacations lies to get you come in for the sales pitch. All the free resorts they have available are in the south/ and weird suburban places you probably wouldnt wanna go to. Unless you go to Mexico- even where the resort isnt quite in cancun but 30 mins out. Other options they give you is a lesser luxurious jamaican resort, again without food. We went for the mexican one and it was okay slash not too bad. It was too big n rooms had no view and about a mile away from the pool n beach but the grounds were new n luxurious etc. About the sales pitch. Sears vacations wants you to put down 3-5k$ in advance for about 2-4 vacations all at time share properties and mostly in south america. Not suitable for my needs. They will try to empathize with you over all the atrocities the big name online travel agencies are committing against you and how sears just wants to rescue poor you. If you are okay with going to unknown members only timeshare resorts full of old ppl in suburban areas outside of downtowns then go for it. You'll def save at least 20% over say, expedia. But is the bargain worth giving up being in a popular resort and city center? You decide what you like!

    Cancun, Mexico. Thank you sears!

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    7 years ago

    One of the best investments you could make over your lifetime my family and I have saved 10 times what I've paid for the membership

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    Page 1 of 3

    Ask the Community - Sears Vacations

    Review Highlights - Sears Vacations

    I also purchased in to the Sears vacation direct access program, and I have to agree that it is not a timeshare AT ALL.

    Mentioned in 2 reviews

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    Sunlover Travel

    Sunlover Travel

    4.8(8 reviews)
    1.2 mi

    We used Kerri at Sun Lover Travel for our Valentine's Day destination wedding at the Dreams Playa…read moreMujeres property. With over 100 guests, from over a dozen states, she went out of her way to make dozens of changes in party size, altering accommodations, etc. and all done with a great attitude (and often answering emails while she was out of the office). We could not have asked for better care and personalized service. . Kerri came highly recommended by a dear friend after I had several dismal calls with other agents who were slow to respond or tried pressuring me into places we had no interest in. Kerri was always available, thorough, had great insights to so many properties, that she and Sun loved we're our clear choice from our second email exchange. . Our experience was seamless and felt very cared for every step of the way. They even sent us the sweetest most personalized gift basket during our stay from all local businesses, not to mention a show-stopping flower arrangement! It was extremely thoughtful and unexpected. We can't wait to user Kerri and her team for our next international travel adventures! So thankful for the trip of a lifetime thanks to Kerri and Sun Lover!

    Updating my review after talking to the bride: I am a…read morecontent creator, so a publicist has always handled my hotel reservations--literally for a decade. I'm used to people going above and beyond. I only used Kerry because I was a bridesmaid and she was the travel agent involved. If you're thinking about using Kerry, know that she will get the job done--100%! I booked the room, paid her for it, and had no issues. The transfer went perfectly, and her emails and advice were accurate. However, I later found out she didn't get me the best price. She even offered to price match, which tells me she knew she wasn't offering the lowest rate. I feel a bit ripped off. It was a significant price difference--not just $100. So, if you're considering using her, be aware that she will get you a group rate, but not necessarily the best rate. I was also annoyed that she didn't automatically secure or offer early check-in. She knew we were arriving early and that we had a young child in tow (we didn't end up bringing her, but she didn't know that). She should have anticipated this and gone the extra mile. The wedding was at a large resort, and we were checking in on a Wednesday--not exactly a peak travel day. While I should have thought about this myself, I'm used to it being taken care of, so I didn't even think to ask. She didn't even offer! I felt like this was lazy. So, if you just want the job done, go with Kerry. She won't disappoint on that front. But, If you want the best travel agent and the lowest price, go with someone else.

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    Travel Transparency

    Travel Transparency

    2.1(7 reviews)
    2.5 mi

    Signed up and was offered a 7 day Alaskan cruise. Couldn't do it for the first year due to Covid…read more When I tried the second year, they said they ran out of the packages. The 3rd year I contacted corporate, who told me it was not their offer but an offer out of the Phoenix office. Then they told me the Phoenix office was permanently closed and there was nothing they could do. I contacted support and everyone else I could to no avail. Now they call me and want to help me out, and all I need to do is pay membership fees. This business is a total scam. Do not give them any money!!

    I hope this review helps someone else out…read more I got a call from their call center to come in for a presentation in an exchange for two roundtrip tickets anywhere in the domestic US and 2 night accommodation. I thought it was a good deal and why not? However, before I agreed, I asked what fees are my responsibilities if we decide to take them up on their offer; they said just the taxes. I said - ok! They also offered a $300 dining gift card. Just lies. I went to the presentation and they gave me 2 vouchers. 1) the airfare/hotel -- there were 23 locations to fly to. To redeem the voucher, there was a $50 non-refundable processing fee. Then the terms and conditions which I'll include at the bottom of this. Short version is you can only check in on Sunday, Monday or Tuesday and there is a fee of $199 per person to cover taxes, etc based on double occupancy which means... if you went by yourself, you'd pay $398. 2) The dining certificate is for $300 spread over 12 months. So you're getting a $25 voucher each month and to redeem the voucher, there was a $14.95 non-refundable processing fee. So I wasted a couple of hours to drive there and listen to their schpiel. T&C for the getaway voucher: This certificate is void if bartered or sold to the recipient. This certificate is valid for a reservation registration validation form offering a bundled air and hotel package for two adults 21 years of age or older with two nights of standard hotel accommodations plus two round trip airline tickets from a participating Major International Airport in The Continental United States. Bookings require at least a 30 day advance notice. You must redeem your certificate before the expiration date in order to activate your offer. Once activated you will have 24 months to register with the fulfilling travel agency and the travel must be completed within this time. Your only cost after activation is $199 per person for all hotel taxes, airline taxes, transfers, airport fees, agency fees, etc and these fees are based on a double occupancy requirement. Additional travelers will incur additional fees. These fees are paid directly to the fulfillment travel agency and are payable by credit card at the time of booking over the phone. Dates near holidays, weekends and during major conventions are not available. Additional terms and conditions may apply with each independent property. Guests that would like to book only a promotional vacation with no upgrades or enhancements will be entitled to travel to one of the nominated cities within their geographical half of the continental USA divided East and West. Any additional fees such as but not limited to: hotel/resort/condo fees, miscellaneous taxes, maid service fees and any other incidental charges are the responsibility of the travelers. This offer is not good for group travel of two or more certificate holders. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to activation of this certificate and not actual travel. Departures and Check in are Sunday, Monday, Tuesday. Upgrades, extensions, adding additional travelers can be done at the time of booking and will require extra charges that will be provided at the time of reservation request. Travel must be completed within 24 months of activation. This certificate has no cash surrender value. Void if discontinued and where prohibited by law. Only one redemption per household every 24 months allowed. The terms of this offer are subject to change without notice. Do not make travel arrangements until you receive a written booking confirmation number. This certificate will be considered void if manipulated in any way or altered in any unauthorized manner. All promotional inventory is based strictly on availability. By participating in this promotional offer you release all distributors, 3rd party administrators, fulfilling travel agencies of liability of any actual or potential loss that may arise in connection with this offer. This offer has no cash value. Each traveler is responsible for all necessary travel documents for each country they visit. Any fees to redeem or activate this offer are non refundable, if applicable. Once activated this offer is tied to the original redeemer and not transferable. The travel agency reserves the right to offer alternate arrival dates and destinations. Do not rely upon representations other than what is printed on this certificate. You must be able to speak, read, type and fully understand the English language. If you cannot speak, read and understand the English language as our agents are , then your offer will be voided. CST # 2091925

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    Travel Transparency
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    RCI Cruise Vacations

    RCI Cruise Vacations

    1.0(6 reviews)
    1.9 mi

    Horrible customer service! Never use them to book a cruise! I had two reservations and the…read morerepresentative kept running my credit card through for the $500 deposit that was waived prior to the final payment. I wanted to make two final payments. She ended up placing three holes for $500 on my checking account. There was suppose to be one $500 charge, a $2940, and a $2130 charge. AFTER THE CRUISES WERE PID OFF, two days later a second $500 is taken out of my checking account! They claim that they can't see the payment on their system. They claimed this the first time and that's why an ignorant representative charged me $500 four times before all was said and done. Inwas told the rep screwed up and the first $500 "was left hanging" in their system. Now I have another $500 hanging in their system that they have to find. Their computer program is outdated. They only collect $500 and the rest goes to Carnival Cruises. Lessened learned! I only used them because I have an older week deeded timeshare that I had to convert to points and trade. I had to biy a membership to do this!

    DO NOT get sucked in. They absolutely are out to take your money and run. Never has the call to RCI…read moreshowed a better cruise price. They "can't" pricematch with Priceline.com. You pay to get a cruise package which you have to upgrade to use anyway and the end result is you end up paying far more than if you just went through Priceline.com or ANY other cruise online booking service.

    Cruise Planners

    Cruise Planners

    5.0(20 reviews)
    4.6 mi

    Dave and his team have helped us plan 2 cruises! One which was last minute to the Mexican Rivera…read moreand another one to Alaska which got postponed due to pandemic. Both cruises were awesome but Dave and his team HELPED us every step of the way. Starting with recommendations and providing us many options. Additionally, since the Alaskan cruise was postponed twice.... The amount of change, information received from cruise, and my million questions ... Dave helped us through it every STEP OF THE WAY!!! Amazing care for his customers and great communication through out it all!!! I HIGHLY RECOMMEND!! We will be using again to plan another trip and Dave and his team will be our GO TO team for our vacation plans!! And if you want a trip of a lifetime BOOK A CRUISE TO ALASKA!!

    We went on our trip at the beginning of July and I'm now ready to provide an update. We had the…read moretime of our lives and Jim along with Ride the Wave were a big part of making it happen. We had some issues with 2 tours that we booked through Ride the Wave and Jim was fast to respond and assist. One of the tours we ended up having to cancel due to scheduling issues. I reached out to Jim to let him know and he worked on getting the refund process started right away and I received a confirmation email from the tour vendor the same day. We're now just waiting for it to get credited back to our card. The peace of mind of our trip being taken care of by professionals is invaluable. I can't recommend enough going through a travel agency for big trips because you just never know what could happen. Ride the Wave is as good as they come and I'm looking forward to using their services again for our next big trip!

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    Sears Vacations - travelservices - Updated May 2026

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