The stellar service provided here was so appreciated by our family. In a time of great loss, we…read morefelt cared for and understood. Greg, L. J., and all the staff were easy to work with and gave us gentle guidance. They know this business well, and they make you feel at home as you grieve. We couldn't recommend them more.

My family and I had a very positive experience with Snodgrass Funeral Home. They treated us kindly…read moreand with respect. Rich is so Perfect at his job. He pays attention to detail and treats you like family. This was the best funeral home experience I have ever had. It is so important to have someone like Rich during this stressful time. I recommend this funeral home it is a 10/10.

The person we talked to was very helpful and friendly. Any one looking for cremations check out…read moreAffordable Cremation of West Virginia.

This place helped my family in the time of need! Very respectful, and comforting. They also…read morecremated my dog! Got it back in 2 days. They even gave me a nice wooden container!

Stevens & Grass Funeral Home has been our family's choice of funeral homes for nearly 50 years, as…read morewe've always received excellent service during our grieving. However, sadly this last funeral was totally different experience, from the beginning nothing seemed right or made sense. Our loved one passed after business hours, we arrived at 9:00 a.m., the following morning to make arrangements. Immediately we noticed that the previous owners always greeted you at the door, new management yells over a balcony. By the time we arrived, the employees already knew the amount on a life insurance policy. Later, that evening we received a telephone call stating the body could not be viewed per arrangements made earlier that morning, as the body had been dead nearly five days and the embalming process could not be done. WRONG!!! So we returned the next morning to make alternate arrangements (again with an employee calling over the balcony). This time the employee went over a questionnaire page asking if we wanted clothing or any personal items returned (why wasn't this done the day before?) In unison, we both stated only personal items and no interest in clothing being returned. At that time, we were informed by the employee that no personal items were on the body at the time of arrival and further that our loved one arrived with only pants and a belt. We both immediately looked at each other stunned and found this to be strange and then asked to view the body to ensure proper ID. We were denied seeing the body. Our loved one always had something in their pockets, keys, coins, a bolt, etc., as this was a known trait of this family member, they never had empty pockets, always carrying gum or cough drop because of coughing. The immediate family members (12) the previous evening witnessed our loved one was fully clothed with white socks, black house-shoes, navy tee shirt and beige slacks with a black belt, not what the funeral home alleged saying "arriving with belt & pants only." While waiting on Stevens & Grass to arrive at the home, the family spoke about how our loved one still had coloring, and the corner of the lip was just beginning to turn blue when Stevens & Grass arrived to remove the body, nor was the body stiff, it went limp when the employees removed it from the chair and they (S & G) commented on how limp the body was. I state this because this would not be a body dead for close to five days, as several friends, a neighbor and family members had spoken to and saw this loved one earlier. In addition our loved one kept a daily dairy which included an entry on the day of death. Our family physician viewed a photo taken before the body was removed and remarked the body had only been dead about an hour or a couple at the most and also mentioned still had coloring. Our question is we knew the clothing and now the body was in possession of Stevens & Grass, shouldn't they have known what he was wearing? We thought so and thought these questions to be bizarre. This is written a year after the fact, to alleviate any negative reviews that could be made suddenly following a death. At this time we still wonder if our family has the correct ashes (as we were informed a viewing would not be possible) since the clothing & time frame of death differ from what the funeral home says. I suppose we never have full closure. We regretfully write this review, as all family members for years has received nothing but exceptional experiences with this funeral home.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

You better hope your family member or pet doesn't pass away on a Sunday or they'll want to charge…read morean extra $100 for having someone come in to meet you at the crematory. Multiple family members & pets have been taken care of there, including last Friday... NOT ANYMORE. all they care about is money...

Excellent service. They walked me through the whole cremation process with compassion and sympathy.read more

Spring Hill was established in 1869 as Charleston's municipal cemetery though some markers date…read moreback to the 1700s that were relocated from other sites. It was designed by A.J. Vosburgh and is considered the first known example of landscape architecture in West Virginia. Today, the cemetery has more than 33,000 interments that include governors, judges, veterans and some of the state's earlies settlers. It takes up some 168 acres and is rolling hills overlooking the Kanawha River. And it's more than just a cemetery, as it includes the Mary Price Ratrie Arboretum that is home to more than 1,400 trees representing 109 species and it serves as a Monarch butterfly waystation. I had a very pleasant walk through the cemetery, picking up a brochure and enjoying a self-directed tour to see some of the more famous and noteworthy graves including Anna Johnson Gates (West Virginia's first female state legislator), William A. MacCorkle (West Virginia Governor from 1893 to 1897), George W. Atkinson (Governor from 1897 to 1901) and the memorial for John W. Davis who was the 1924 Democratic nominee for President and served as U.S. Ambassador to the United Kingdom. [Review 562 of 2025 - 147 in West Virginia - 24123 overall]

This was incredible. We learned of this magnificent place at one of those touristy places full of…read morebrochures. The mention of an arboretum is what got my attention. I suggested we visit as a family. I wanted to walk the cemetery some but I anticipated walking around for 10 or 15 minutes and being satisfied. Two hours later.... WOW!! I realllly loved this place. It's beautiful. Full of history. Between the trees and hills, ornate headstones and bios of the residents - I could easily spend a half day wandering and exploring. I highly recommend this. I'd love to go back. It's huge. In 2+ hours we only saw a small fraction of the place. Go check it out!!