This was a huge roofing job consisting of a complete tear off of shingles and underlayment, numerous repairs/replacement of roof decking, replace vents & skylights. James Sears actually came out in person and provided us with a complete estimate and contract, kept in touch with us when needed, told us approximately when they would be out to do the job and approximately when they would be finished. Then the job was actually done! Two other local roofers never even returned my call so I called one out-of-towner and I received an estimate on the back of a business card which was outrageously high. A fourth business finally came out for an estimate and was only marginally higher but by then I had told James that they had the job. Yes of course there were a couple hiccups, but anytime you have a crew of people working outdoors in our harsh & unpredictable climate, there's going to be a few issues. The only thing I'm going to say about that is, they took care of it. read more