After our stove exploded (ok, popped loudly and sparked) we need a cheap, new one, fast. We came…read moreinto the store with two ACTIVE toddlers and the Shaw's staff dealt with the...activity and noise with tolerance and grace.Shaw's helped us out by calling when they had the one we wanted in and delivered it that same day. The delivery men carried it in, installed it, and made sure it was level--I have no one to blame but myself if my cookies are lopsided.

They sell you a product and if defective they will not fix it the blow you off till warranty…read moreexpires and have to replace defective product There appliances repair guy got injured so they stop selling appliances so they told me now they don't cover the pryer warranty

i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Bemis has been around as long as I can remember. I had never used them personally, but several…read morefamily members had. I came in looking for a new range. I'd done my research and had it narrowed down to 3 possible option. Rick was extremely knowledgeable and was able to answer my dorky technical questions. When narrowed down to a Samsung and a GE, they highly recommended the GE. After talking with several people there over a few days, it sounds like GE is their most recommended brand. For GE items, they are a factory direct supplier. This means that they don't stock the ranges, but they put in orders every Monday, receive them on Wednesday, and deliver them Wednesday/Thursday. For me, I put in an order on a Wednesday and received the deliver a week later. On delivery day, Bemis called and said they would give us a 15-20 minute notice that the delivery guys were en route. They hauled our broken range away and disposed of it. The delivery guys did smell like an ash tray walked into your house, but they did a good job. They're not overly talkative, but they're cordial and willing to answer any questions that you have - but I can respect some guys who are there to get their business done and move on! One of the big upsides to using Bemis is that they do their own repair. If you have a major issue, they've got knowledgeable staff that is available to fix your issue. If it's within the warranty period, they'll take care of everything for you. If not, you'll have to pay - but it looks like prices are in line with local competitors. Sale prices are a tad more than the big box home stores ($25 on a $775 range) and they charge a small delivery cost ($25-$50), but I'm willing to pay a tad more to support local business! Check out Bemis, you won't be let down!

Went and picked out the last of appliances. The dishwasher was…read more LG model # LDP68-10SS-C. Don't buy this. I had it for 2 weeks and the ball bearings on the rails on the cup rack started falling out and bouncing on the floor. Guy came out from Bemis and was going to order new rails, don't know if they were ordered wrong or LG sent the wrong ones. they were reordered and the rails were replaced. The rack on the dishwasher now tilts back and slides back into the dishwasher. It won't stay pulled out, very irritating. Plus, when it was delivered, the delivery guys dented the bottom of the new refrigerator along with scratching the wall and nothing was said.

We got a terrific deal on a washer and dryer set. Our appliances were refurbished and look new. The…read moresales staff was so friendly and helpful. They delivered and installed the set the next day. The set didn't quite fit in the space we had planned at first, but David helped me to modify the space and now it looks perfect! Couldn't have asked for a better experience. For the best service and deals in town, look no further!

They told me upfront what their charges were so I knew going in an estimate of what the repair…read morewould cost. I appreciated that alot. The repairman showed up when he said he would and diagnosed the problem readily. He clearly explained the issue and let me know the cost of the repair. After ordering the part he also returned as promised and fixed the issue in a timely fashion. I very much appreciated the office lady that clearly communicated and was friendly as well. I would recommend this service.

Purchased a washer and dryer set for around $650 from them and within about six weeks the washer…read morestarted having major issues. It gets stuck on spin - sometimes all day. Feels way overpriced for something I can't get even a years use out of. The dryer is okay, it usually take two cycles to get fully dry.

If you spend a little more it because it's worth it. We regret buying our furniture elsewhere as it…read morefalls apart a lot quicker. The service is always great and the quality speaks for itself. If you have an issue they are much easier to deal with than the chain places. Plus there is less pressure. You can take all the time you want and ask all the questions you want. They will make sure you are satisfied by doing whatever research you need no matter how long it takes and never pressure you into buying that piece that day. This is why we go back year after year.

I purchased a couch from this business 9 years ago. I just purchased a recliner from them. Both…read moreexperiences were positive and have shown me how important it is to frequent our local stores . Matt was willing to please and treated me splendidly! The delivery was quick. The boys were careful and clean . The inventory is awesome! And the Family is more than willing to order anything I wanted if I couldn't find what I was looking for in their store. They were so kind , and the pricing was reasonable for my budget.

Ed is a great guy! Friendly and knowledgeable. I've bought a couple of appliances from him. Sal,…read morehis amazing installer, is cool and quick. Same day service. I definitely recommend.

From the owner: Ed's Used Appliances is your one stop shop for used appliance sales and repairs in Yakima, WA. Call…read moreus or stop by today to see what we have in store!

-Greeted at the door -Helped within 5 minutes…read more-Salesman wasn't pushy, and was really friendly -In and out in under 10 minutes

Worst purchase and shipping experience I've ever had so we bought a really expensive speaker for a…read moreparty we were having and it was stolen from the shipper that Best buy uses so we never got to use it for our party. so we had to contact customer service and let them know we received the wrong package all we got was basically a empty box they never called us back we had to keep calling for days. we went into the store and the store manager said to email him if we don't get a call back we emailed him and he never emailed us back either they said two time we would get compensated for our troubles so we finally got the speaker and called customer service one last time to ask for compensation for our troubles and they said no compensation HORRIBLE customer service

I had to take some paint back which was not the color I had intended. Blake, in the paint…read moredepartment, was a genious! He looked at what I had and the specifications, which explained what had happened. He was concerned about a working solution but with the ability to work between customers while I did other shopping, Blake was able to work with the paint and tints to make a very pleasing alternative. He was very professional, patient, and communicative with the other customers and me during the entire process, making everyone a happy customer. If you need any paint mixed or colors blended, Blake is your guy!

So ordered a PALLET of rock and waited…read more An email arrived Sunday night, saying delivery would be the next day, Monday between 6 am and 8 pm, so I planned to be here for it. I stayed at home and watched for the truck. At 730 pm on Monday and no delivery yet! I call the 800 number for distribution center. They forward me to the local store (60 miles away, this is rural). The manager at the store sees it was ordered, processed (they have plenty of stock), but they did not see it actually having been loaded that morning for delivery! THEY sent me the email saying it was coming. They "processed" it, but did not load it???? WTHeck. Manager sees it in the system for delivery, but nothing was loaded, so will try to find the drivers or the delivery team manager to figure out what is up! HOW does a delivery notice get sent to email, yet the product NEVER got loaded? Shouldn't the email come after it is loaded? BAD EXPERIENCE. THEY told me to be here today. Not like I picked it. American business is FAILING. We USED to make it happen.

In the world of big box stores, it's nice to know that places like this still exist…read more As you walk in, you're immediately greeted and asked if they can help. Don't let the size fool you - for a small store they have everything you need and more. On our last visit, I swear we were in and out in a minute flat.

cashiers are always rude towards me for some reason. i feel like its racial. only 2 guys in there…read moreactually smile and say whats up.