In the world of big box stores, it's nice to know that places like this still exist…read more As you walk in, you're immediately greeted and asked if they can help. Don't let the size fool you - for a small store they have everything you need and more. On our last visit, I swear we were in and out in a minute flat.

cashiers are always rude towards me for some reason. i feel like its racial. only 2 guys in there…read moreactually smile and say whats up.

You MUST come here when passing through ellensburg. I immediately regretted not bringing my phone…read morein to take photos of this place that you could spend hours looking around in. It's a hardware store and we stopped because we actually needed some things but it's worth just looking around. Taxidermy and odd artifacts from the surrounding area are all hanging from the ceiling. The back wall is full of pennants and photos from rodeo activities. You are asked if you need any help but never by being pushy, they just want to help. I'm from Maine and this place reminded me of "husseys" where you can get guns, wedding gowns and cold beer. True value also sells what you would wear working a rodeo. Such a cool place. So much more interesting than the trips to Home Depot that we've been doing as we work on our sprinter van.

I have never walked in this store and. it been greeted with a smile and a hello. Anytime I am…read morewondering aimlessly one of the owners or employees always approaches me and asks if I need help. If they don't have it, they will order it for you. A true family owned gem here in Ellensburg. To boot, their prices are highly competitive with big box stores!

My husband and I bought a NordicTrack Treadmill here in November 2014. We live in the Tri Cities,…read morebut have heard through the grapevine that the owner of this store is big on customer satisfaction and will work with customers to get them the best deal possible. Sure enough, the store owner was extremely knowledgeable and patient with us while we were making our decision. We first spoke on the phone (we requested to speak with the owner specifically) and he helped us pick a treadmill that best suited our needs. He told us which brands to avoid and gave recommendations on models that had very high customer satisfaction. After we made our decision, he gave us an estimate well below MSRP so we went ahead and ordered it. It didn't take long for it to arrive after ordering it and we picked it up right away. This treadmill has seen 50+ miles a week for 1.5 years and is still going strong. The only problem was that one of the built in fans stopped working, but we could have had it fixed while it was still under warranty through Nordictrack if we hadn't been too lazy to arrange for it. Obviously, it doesn't bother us that much. We will definitely shop here next time we are in the market for an appliance or another treadmill. I would definitely recommend this store. You don't get this level of customer service from larger stores.

Terrible service I scheduled repair and waited all Another Day In The Bonus Round and they told me…read moreto reschedule in a week. I rescheduled for a week later only to wait all day to be notified at 7pm I need to reschedule again. My review is Zero Stars

I was looking for an inexpensive digital camera, and found one right away. No membership required!…read moreStaff was courteous, kind and forgiving, gentle and peaceful each day.

So I think they need to put up a big $5 membership in the front of the store and as you walk in…read more There's some writing on some little door that is like a gate as you walk in, but I never paid attention to it because I have ADD and I don't usually pay attention to that kind of stuff. So anyways, I've been to the store probably about eight times and I have been with other people a few of those times and none of us have ever been told. There was a membership that you had to have. I do remember stopping as I walked in and even asking lady like is it OK to go through and she said oh yeah nobody's ever asked me for a card nobody's ever seen anything about a membership. Tonight when I was with my grandson, the gate thing was locked and I looked at the lady who was working there and she said oh I need your membership card and I was like oh I didn't know that you needed a membership . It was no big deal to me, but I was just like surprised. Anyway, she came back with a really rude Answer telling me it's all my fault, and I need to pay attention and all this . So I ended up leaving the store and then there was a guy that was walking in the store that saw her. She talked to me. He ended up leaving the store too. He was like oh I didn't even know there was a membership I've been here a ton of times . So here's the thing I looked it up and I was shocked to find it was only a five dollar membership . If the lady would've just been like oh yeah, it's only five dollars to join in a nice tone instead of saying well it's your fault you didn't pay attention to the sign on the gate in a really rude, crappy tone, I would have just been like oh yeah, sure I'll pay the five dollars no big deal. But now, because of the way that we were treated, I will never be back to the store. I mean it's not like it's easy to get you anyways for those of us who don't drive. But I just think the person they put at the front should be nicer because I wasn't rude to her at all. I was not at all disrespectful. And I think that they need to be a big $5 as you walk into the store and maybe right as you enter in the sliding doors just to keep people's attention. As it was, I just walked down the street and went to the store there. It was no big deal for me but I thought I would write this review so that people know that it is a membership store. It's not that big a deal you can fill it out online but I won't be back .

Everyone is so helpful! Always happy to answer questions! Thank you for the great customer service!read more

Ben was just amazing!! He was SO patient, kind and knowledgeable and really took his time helping…read moremyself and my partner find affordable used ski gear. With customer service like this we will definitely be back!! Thank you Ben.

Staff here is fantastic! Came in during the Farmers Market and saw their sale for hiking boots and…read moreLOVED the prices on their clearance! Selection was excellent too! Hubby found shorts he loved, which was perfect as the sun and heat was coming out and he hadn't packed any for our Parents/Family Weekend at CWU. They have a great seasonal & recreation selection of a shop similar to a small REI in downtown Ellensburg. Highly recommend!

Can be a little hard to find at first. The easiest way to remember is it's behind lee peterson…read more This is a great place to get your propane filled. Or your livestock supplies and feed big or small animals For me it is a single large house rabbit. The staff has always been friendly.

As a farmer, I've tried to buy things from this store twice, both times unsuccessfully…read more The first time I was looking for pullets. A pullet is a the middle stage between chick and chicken. I called and had a hard time getting the saleswoman to say whether or not they carried certain kinds, despite the fact that their website said they did. Finally she directed me to the man in charge, and he told me they had the pullets I wanted. Only after asking exactly how old they were did I find out they were a little over two weeks old, but "very hardy". Of course they weren't hardy enough to put outside in the coop yet, but he was willing to call them pullets and say they were really hardy, just not hardy enough to be outside or without a heat lamp! That's not hardy, by the way. The second time I tried to buy something from them was when I wanted to make a fence using hardware cloth to protect my garden from gophers. They were unable to sell me the size and length I needed, and didn't offer to order it for me. I said I would look on Amazon and they said OK and hung up. Why don't farm stores sell things farmers need in Yakima? Why is Amazon the only place you can find things like basic fencing or decent chicken feed? Why don't any stores like this sell actual pullets instead of just chicks? Did you know not everyone that has a chicken coop outside has a place to raise chicks inside?

The customer service at this location is excellent. First time I have been in their store and they…read morewere very helpful and they tried to help me with everything I needed. I was having a weird issue with needing a gfci for a breaker and come to find out I didn't need to but if the people working their didn't go out of there way to investigate I would have been wasting money on something that I didn't really need and it would have cost me some serious money when really I didn't need it after all. Thanks to these guys for going out of their way and then calling me to let me know I didn't need to buy all this crap after all. I would highly recommend their shop for your electrical needs. Great place to do business with and they proved to me to be very honest.

From the owner: We are very proud of our customer service in the Electrical Distribution Supply field. We are open…read moreto the public and serve all our contractors electrical needs.