Excellent, quick service on a Saturday and reasonably priced. Thanks to othet Yelpers for the…read morerecommendation. Explained everything clearly and in detail. Will definitely use in the future.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

Bough a set of SpeedQueens from them. I couldn't be more pleased with the service and attention to…read morethe detail. They delivered and provided all the information I needed.

I was in the market for a large recliner so my feet didn't hang off the leg lift. A friend…read moresuggested "The Beast" that he got at a furniture store in New Albany (you know the one "on the furniture corner..."). I went and looked at the only one they had on the floor. Tracy's beat their price by $100. Shout out to Tom for great customer service. Shop local when you can!

Will use them in the future when I called needing help with my LG washing machine, they referred me…read moreto George from Tink's Appliance Service to get my washer's drain pump replaced.

Refrigerator repaired. Great service, excellent communication, professional repair work, and honest…read morepricing/value. Would recommend to anyone.

Other than being later than originally stated, I couldn't have been more pleased. Tyler was…read moreextremely courteous and professional. He walked me thorough with everything he was doing and clearly explained their pricing structure (which was more reasonable than another company that allegedly "fixed" the same problem about 5-6 years ago). I will definitely be calling them again for future needs.

From the owner: Specializing in: - Major Appliances…read more- Small Appliances - Electricians - Plumbers - Small Appliance Repair - Electric Contractors-Commercial & Industrial

I called Joe's Appliance Service when our Fisher Paykel Dishwasher had thrown a code, we have the 2…read moredrawer system. Pat and Dennis came out, the machine was flooded and drawers wouldn't open. No charge on Service call Tuesday Joe came out before he had got here the machine drained drawers opened !! He called to tell us he was on his way, told him drawers opened he said great, but let me look at it . Fine with us, no leaks or clogs because he found the problem a lid had worked it's way up enough to throw a code and flood the machine Still He didn't charge us for a service call, and I thought he should have . He said absolutely not We have ran the machine at least 3 times and no problems. Joe has our business and wanna thank Pat and Dennis too. Thank you Melanie & Tony

They scam you and never get back to you. The young people they hire have to call him to even know…read morewhat they are doing. Do not bother with this company.

I highly recommend Precision Appliance!…read more I called to schedule an appointment and they provided me one within 2 days from my initial call (they also have online scheduling available on their website). They provided me with a 4-hour window of when they would arrive, and called ahead of arrival. I have a 12 year old front load washer that had error codes which I provided to them on the initial appointment set-up call. The drum was spinning and the machine was draining, but not truly washing the clothes and spinning all of the water out of them. William arrived within the scheduled window of time, immediately began testing the washer, and within a few minutes he had diagnosed the problem with my machine, the motor needed replacing. I could actually hear the motor and it sounded very poorly when it was running. Also, the interface needed replacing as well. William provided me with the cost of the motor replacement, and alone it would be over $500.00. He advised me that it was not worth repairing and I would be better off purchasing a new washing machine. William explained many different options to me, and was very helpful. He even provided me with detailed advice regarding new washing machines to purchase and where! He also looked at an old dryer I had not used in over a year and diagnosed what I thought was the heating element gone bad. Quoted me a price on repairing it as well. For the cost of a service call I was provided with kind, knowledgeable, and courteous assistance! Definitely HIGHLY RECOMMEND PRECISION APPLIANCE!!

I'm re-upping, if you will, this five-star review. William has saved my family and I money and is…read moreimpeccably honest. I've called him twice now for repairs, and with the first, he advised that the needed repair was likely still covered under warranty and that I should call the manufacturer, which I did. With the second, he gave his honest assessment that given the age of the appliance and potential cost, this would likely not be worth it to fix and that I would be better off replacing the unit. He could have charged me so much to fix these, but saved me that thanks to his integrity and experience.

I do not recommend this business they replaced my ice maker unit in October the ice started melting…read morein March I contacted them they sent a service person out he first said ice maker then after I said your company just replaced that he found a crack in the ice bucket ok get this they were going to charge me outrageous amount to slide the ice bucket in. I said I could do that myself. So we are out over 500.00 had to get another company to fix the problem!

Do NOT recommend this company! My 4 yr old fridge went out. The warranty company scheduled…read moreservice through Mr Appliance. The worst customer service I have ever experienced. It took 3 days to get me scheduled. They didn't show up when scheduled (Wednesday between 8 am - 12.). When I called, the woman who scheduled me couldn't find me on their schedule and couldn't explain why. Tech finally showed up after 4:30 pm (a whole day wasted waiting on them) but couldn't fix my fridge. He called the office twice and took pictures, saying he thought the problem may be non serviceable. Next day the parts manager called saying they had to order parts so they couldn't come back till the next Thursday (3-5 pm). 8 more days with no fridge but I was ASSURED it was fixable and they could get the parts. Still had not called or shown up by 4:30 pm on Thursday so I called them. They were closed. I finally got a call around 4:45 pm from the owner who spent at least 30 minutes making excuses and apologizing for their lack of communication. He finally got around to admitting they messed up. Turns out if the parts manager or the owner had listened to the tech and looked at the pictures, they would have known the fridge was non-serviceable, claim could have been filed the week before when they first came out and I could have gotten a new fridge in a couple of days. Because of their lack of communication and concern, we were without a refrigerator for 14 days. If I could give a rating of negative 10, I would. To say we were unhappy and dissatisfied with this company is an understatement!