I used to pass through occasionally. When I saw the unlimited options I figured I'd give it a try…read more I selected the $20/month option as that's the level that gets the undercarriage - road salt be-gone! They put a tiny bar-code inside your windshield to show your membership. I've been through the wash 3-4 times / week some weeks and once a week on others. I've never heard a negative word nor gotten any grief for going to often as others indicate. In fact, when I had my dog with me on one occasion the attendant brought a dog biscuit over with the vacuum token! The new equipment does a thorough job of cleaning and I believe this is a bargain seeing as I'm averaging $2 to $3 / wash. Unlimited is a great idea and I've been treated well.

I had a free coupon for a complete wash 25 dollar. I'm glad it was free because spots were left all…read moreover car and even worse it damaged plastic trim around windshield. Just a terrible place . Be very careful about going here

I love the monthly payment for unlimited car washes. Great value. Highly recommend if you are…read morelocal.

Great service and a great price! FREE VACS WOW, THAT'S…read moreAWESOME. Probably the best service I've seen at a car wash in a long time.

They did an awesome job detailing my car. It looks better than it did when I drove it out of the…read moredealership. This is the second time/second car we've brought here. We could not recommend them more and we will not go anywhere else!

I got the top price $24 of the choices. I still had bugs on the bumper. Also, the vacuums are not…read moreincluded with the wash. Hmmm and my card was charged $10 for vacuuming. Wow!

Great crew who are very conscientious and detailed oriented. They're very friendly and engaging…read morealways go above and beyond my expectations.

This place is amazing. Made my car all shiny n' stuff. New owner is great, exceptional customer…read moreservice. If you haven't been here for in a while, cuz ya know the place was terrible before... I suggest you go back. A lot of care goes into the pre-wash they perform before your vehicle goes in the washy wash machine. The updated equipment does an excellent job. Then there's the towels, oh Lordy, lemme tell you about the towels they provide! The water filtration system doesn't leave any water spots but it's still a nice touch to be able to wipe down your vehicle after a nice bath. Priced very reasonably too.

I go here at least a couple of times every month - year round. The touchless system is easy on my…read morepaint job and the high power jets keep salt and mud off my car. Today is the first time I ever had any problem with the wash or interaction with anyone working there. I noticed going through the wash that the water pressure seemed lower than usual and afterward as I was using their (free!) vaccume staton, I realized that my car did not seem quite as clean and shiny as usual. I was looking around for a number to call about this issue (not realizing that there is generally staff there during the day) when I noticed a man working in one of the wash ports. I told him what I had observed and he came over and inspected my car. He bought me another wash in a different port - and even hand washed parts of my car during the process. The new wash was completely up to standard and when my car came out of the dryer, he met me with a coupon for another wash on the house. Very generous! I also work in customer service and I really appreciate how graciously and efficiently my concerns were addressed. I will definitely continue to use this car wash regularly and my loyalty went up by a few points today. Thank you!

Went in and got the $15 ultimate wash. Came out with my windshield still dirty, as well as all…read morethese dead bugs on the front. Looks about the same as before, nonetheless I love the experience of a car wash, that's why it's got 2 stars

I highly recommend this place !…read more Initially contacted Mike via Yelp to inquire the price and availability. He was quick to respond and scheduled me an appointment on a short notice. Price is also reasonable. I wanted my car detailed prior to selling. Mike and his crew did an amazing detail job on our Acura MDX. It looked brand new ! I was able to sell my car within three days of posting. I went back again today to detail our another car. Thank you Prowash crew !

When I first picked up the car it looked great. Wheels shiny and clean and the outside looked…read moreterrific. After looking around inside the car, some of the areas were oily, so I am guessing the cleaner they used was more like a waxy cleaner. The back window was NOT cleaned. Once the sun hit it I could definitely say it was only wiped with a rag. It was just dirt moved around. Same thing with the interior of the front window. The worst was seeing several areas on both sides of the car with spots of white wax on the doors. I had to wipe that off. I am quite confident if I had gone back, they would have helped me. However, after paying $240.00, I did not think I needed to make an appointment or take the time to drive there so they could fix what should have been done the first time.

RYAN & SHAWN may have saved my life. I noticed one of my tires was a little low so I stopped by to…read moreuse the complimentary air at ScrubaDub in South Portland and during the process Ryan came out to help me. He then got Shawn and another gentleman that also came out. Turns out the pressure in 3 of my tires was incredibly high leaving me vulnerable to blow-outs. I was about to get on the freeway to drive over an hour. The one tire that I thought was "a little low" was actually an additional hazard and VERY low. The 3 of them were so kind to me and helped me get this situation fixed. I noticed the difference immediately when I drove away and I just can't thank them enough for really caring and helping protect me! It just feels like angels were watching out for me today! Thanks so much guys! Emily

I paid $15 for a car wash expecting my car to come out clean, but I was very disappointed. A large…read morepile of bird poop didn't get cleaned off my hood, which made me question how effective the wash is. It's hard to justice the price when it can't even remove bird droppings. I've had much better results at self-service car washes and they are significantly cheaper. I left feeling like I wasted my money and I won't be returning.

This review has to do with the Lilac Car Wash which I have used at this location and the one on…read moreRoute 108 in Somersworth. This company recently took over these locations from Black Dog Car Wash. They do not maintain their equipment like Black Dog did. Recently, I went to wash my car at the 108 location and was ripped off for $10.00 because there was no change for a twenty dollar bill that I inserted for a $10.00 car wash. Today, I went to vacuum the car and the machines had out of order signs. Totally horrible experience with this company. I will seek out a Black Dog location from now on.

SCAMMY! Every time I go to any of their locations, there is an issue. The machines eat money EVERY…read more SINGLE. TIME. Save yourself the time and aggravation... and your money. Went yesterday vacuum ate my money, used the self serve wash station, no soap. Paid $5 to rinse my car. The WORST car wash around. Rochester locations are just as bad, same issues. White Water car wash or the one behind the Shell in Dover are much better options in the Tricity area. The owners are purposely ripping people off, many reviews on here and Google saying this. Considering reporting to the police, they are literally robbing people.

First time here and came over because of the Yelp reviews. I usually have been to one in Concord…read morethat I give them the car and it comes out vacuumed, clean and fragrant. I am not shy about spending money for premium services. I was looking for people who assist in cleaning the auto. Perhaps it requires an appointment but I ended up just getting a very good auto wash - better than the spray only washes in other places. And the token for vacuum helped too. If the car wash offers other premium services, I would recommend they advertise them openly for newcomers to see. I came, got the car washed, used the token to vacuum, and left. Good wash overall.

I have been using Infinity Car Wash for months. I only use the Self Wash bay. Today was a typical…read morevisit to clean the car. During the foam brush phase, the soap coming out was dark blue... that was new. I thought it was a summer, deep clean formula. I brushed and washed the car. During the wash, my hands were stained blue. This has not happened before, and I have used the self-wash bay at least ten times with the foam brush. I finished washing the car and noticed blue spots on my shoes and legs, plus blue hands. I tried to clean it off with water and soap, but very little came off. I went over to the attendant, who was swearing at his co-worker. I explained and showed him my blue hands, and he asked what the problem was. I told him this has never happened before. He was dismissive and frankly a jerk. He said the sign in the bay warns that some staining may happen. I showed him the sign. The sign reads that the conditioner nozzle, not the brush, might stain during use. I told him I used the brush wash, not the conditioner. I was told they were the same formula... seriously?! Luckily, the owner was there, but he was also dismissive, and when I told him I was a loyal customer and that this had never happened, I asked for my money back. He was still defensive and incredulous. The attendant complained that I was aggressive, and I told both of them that I was upset at the terrible customer service and at my damn blue hands and legs. No apologies and no recognition that the brush soap ratio was incorrect. This is strong alkaline soap too. I asked for a refund and the owner acted immature about it - again showing my blue hands and asking him if this has happened before (no response). I decided to leave because they both don't care and have a zero customer service attitude. The blue dye can come off with aggressive scrubbing and baking soda. I can't recommend anyone use this car wash, especially if you self-wash.

Finally this type of carwash is available in NH. Cool little way to kill an hour. Go clean your car…read moreand get a deal on Sals pizza in the gas station mart. I think you might need to spend money on gas to get the deal though. Not sure if the car wash counts.

My vehicle was in for service for an extremely long period of time, over 100 days. I reached out to…read morethis business by way of telephone number to cancel my $29.99 monthly subscription and did not receive a phone call. This went on for several months until I finally stopped by figure out what the problem was. A kid who was changing out garbage bags told me that he would get his manager and that's when the fun started. The guy was argumentative while monotone in nature telling me that I should've made the effort to come to their business to cancel the subscription because their phones haven't been working in months. That seems absolutely absurd, considering if there was an emergency the business SHOULD have active phones. Honestly, it seemed Iike the guy had no idea or care about what I was asking him today, even though he was standing there with a wet post it pad and a pen. He scribbled down the barcode number I showed him from a picture and walked away after asking if I wanted a sticker for a vehicle that has dealership loaner stickers all over it. What?!?! I can honestly tell you this guy did not care at all about anything. If he's a member of the family, they might've given them the job as a token but if he's a hired employee, this guy should be fired. Empathy was not even a thing here. More like you are bothering me or I don't really care. Somewhere in the middle.