I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

I paid money for caliber brakes rooters in October. My brakes are to the ground. No one can check…read morerobbery. They will be reported

From the owner: In store only services J&M Auto repair,We specialize in…read morecomplete engine and transmission repair and replacement for all makes and models. Our team is professional and reliable. Our business model is based on accuracy, speed and rubust solutions and other to save you time and money. As a full service auto shop, fast lube business to expedite your oil Change, and other professional services. We run a clean professional shop.Our team also combines advanced diagnostic technology with years of hands‑on expertise to deliver reliable, long‑lasting results. Whether it’s a minor repair, a full rebuild, or a complete replacement, we ensure every job meets the highest standards of performance and safety. We are committed to honest assessments, quality workmanship, and fast turnaround times, helping customers get back on the road with confidence. From routine maintenance to complex powertrain solutions, we provide dependable service you can trust. Call us or visit us today.

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

I've been going to Eddie for 6 years . That's how long I've had my car. He's moved from different…read moreshops, but I've always found my way back to him due to his workmanship, pricing, and honesty. He's been at this shop and I still would make the drive for him. His boss is also nice and well versed in the auto shop community . He allows his workers to be independent while still making sure things run smoothly. When you go It will feel like home! The men are down to earth , attentive , blue collared to the fullest! Please go visit :)

Honest people. Very fast service. They don't up-sell and make you feel like your car is falling…read moreapart if you don't do what they recommend. Charles is very friendly and his mechanics are courteous and you can tell they care. I've had my car serviced here 3 times so far and I have decided to start brining my car here for everything from now on. They seem to really know their cars and they are able to do everything in this small shop. It's hard to find honest service like this these days.

Did a head gasket job in here. One bolt was extremely over tightened causing crack in the engine…read moreblock. Now the engine suck air and leak oil through this crack. Engine block replacement only can solve the issue. Be aware of dealing with this shop

Good customer service, reasonable prices, car maintenance subscriptions…read more I was recommended by my cousin who is a mechanic and I trusted his judgement. My service was a diagnostic on my vehicle. It's in a pretty busy location but overall it was a great experience

Could not be more disappointed with my experience with Scott Johnson and his auto shop. I had a MD…read moresafety inspection performed by the shop, and Mr. Johnson advised me the car would fail due to the front windows being tinted too dark. He agreed to remove the front tint for a fee so that it would pass inspection. Upon picking up my vehicle, I noticed the drivers windowsill was damaged and pointed it out to him. He agreed the shop made a mistake and agreed to fix the vehicle. That was in February 2026 and it has now been 8 mo the with no action by Mr. Johnson to make the situation right. I would not recommended this shop to anyone and advise you to look for a more professional operation. If you're reading this then please do the right thing and fix my vehicle.

My second time here and they are always kind polite and get the work done fast…read more I've come both times due to tire issues and they were very helpful.

I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either…read morereally low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future.

Glen Dale Service center isn't the easiest place to find. Especially if you aren't familiar with…read morethe area. Are you familiar with the Seabrook Marc train stop? If you are, it is literally next door. The folks at GDSC are pretty awesome, they are extremely helpful, and will keep your car until things are working in tip top condition. The prices are fair, and the staff are filled with so much knowledge and are able to explain everything that is going on clearly. More often than not, I feel taken advantage of when I go to a mechanic, but I definitely didn't feel that way here. I will most certainly be back.

It's rare to find a car service that you trust and know will be honest. Not providing unneeded…read moreservice just to make a buck. Glenn Dale Service Center is just such a place. Chase is honest and does great work. When the factory warranty on my BRZ ended I researched and asked friends That's how I found this place. No regrets.

Excellent job fixing my window regulator! I will definitely be back for any other auto body needs…read more Fair price and thorough job!

I highly recommend Chris at Pedlar's Auto Body for any auto body work you may need. I submitted a…read morerequest on Yelp and several companies responded after I submitted photos. He was very honest about what needed to be done before he even saw my car. He's polite, courteous and very knowledgeable about car repair. I highly recommend him, you will not be disappointed!

Remember that episode of Seinfeld where the mechanic (David putty) cared so much about jerry's car…read morethat he couldn't part ways with it? He ended up stealing the car when jerry said he was gonna take his car elsewhere... Well let me say this- German service center cares about your car just as much, but they don't steal your car and you won't want to take it elsewhere. Bring your Mercedes here. The owners and staff care about your car and is genuine unlike so many auto body and mechanic shops out there. They are honest and always do the most amazing and efficient work. They are quick but cut no corners, do the best job but don't cost an arm and a leg, and are the most trusted Mercedes shop in my opinion. The staff is always sure to inform you of everything- from , what work needs done before they do it, what work doesn't need done that another shop had previously told you to get done, and on top of that they'll tell you why you don't need it done so that anyone can understand it. Did I mention how friendly they are? FIVE STARS

I've been coming here for almost 20 years. I will always buy Mercedes and German Service Center…read morewill always take care of my cars.