Outstanding service, but check your room category for the best views…read more I was staying at the Lagun Hotel and wanted to share my experience. First, the staff here is exceptional. Every team member I've encountered has been professional, warm, and attentive. Their genuine care for guests is the standout feature of this property. Regarding the rooms, I've experienced two very different views. My first room featured a breathtaking look at the limestone cliffs, which was a highlight of my trip. Other days in another room, however, overlooks a residential area with visible, modest living conditions. The contrast between these two experiences was significant. While I understand the hotel cannot control its surroundings, providing more transparency about room types during the booking process--or when arranging a room change--would greatly help manage guest expectations. A quick tip for future travelers: The local wildlife is very active! I highly recommend bringing earplugs or noise-canceling headphones, as the neighborhood roosters begin crowing around 1:00 am. Additionally, I noticed some stained/mold issues in my current and previous bathroom that may need attention. I'm sharing this feedback constructively, as the service here truly deserves to shine.

This hotel is a complete nightmare! We had a terrible experience there and will never stay there…read moreagain. The hotel itself is in a terrible state compared to 5 years ago. First of all, they robbed us of a night's stay for a two-room reservation. When we call to complain, they tell us to wait for a supervisor and to call back later. We call back, but there is never a supervisor in sight. We called ahead to let them know our flight would be arriving a day later. They said that if they could book our room for that night, we wouldn't have to pay. We arrived early in the morning, and they said they had booked our room. So, we spent the entire morning waiting in the lobby, exhausted but were ok since we weren't paying for the night. When checking out, they gave us the checkout receipt that I requested, which showed the nights we had stayed there for proof. It's been an exhausting four months trying to get our money back from this hotel. They're total liars!

We had an amazing stay at Cuna Hotel. Service was excellent, staff from concierge, housekeeping,…read morefood and beverage service were consistent in making our stay a first and enjoyable stay in El Nido. The location is close to shops and restaurants that serve fresh seafood that you pick to get cooked. We selected this hotel based on previous reviews especially the stunning view from the 5th floor space deck where the resto and the infinity pool was located. The breakfast buffet had quite a spread of food selections. Happy hour drinks is buy one get one free. Except for the hair dryer that could be replaced with a better one, it's been a wonderful experience for our group.

Wow. It's on the 5th floor of the hotel with a view of the mountain and little bit of the ocean…read more They say you can only see little bit of the Sunset as it's covered by the mountain. Service is prompt and great. We ordered the sisig and mushroom soup which are both amazing. The bogo drinks - margarita is also ok - I tasted better ones. I would highly recommend the 2 dishes we tried and definitely want to bring my mom who loves mushroom soup. Salute to the chef indeed.

The Cadlao Resort is an amazing oasis by the ocean, close enough to explore downtown El Nido and…read morebreathtaking views from two oceanside pools situated conveniently in the middle of your villa-esque hotel room. The service was impeccable by the staff and onsite restaurant Jinjer provided amazing food. The free breakfast was a combination of traditional Filipino dishes and western dishes which was tastefully done in both food quality and presentation. They even packed us breakfast for our early flight without any additional expected charge. Perhaps the only recommendation would be to have pool side service of drinks and food but otherwise the bar and Jinjer were close enough to the pools that it wasn't difficult to get anything. Would highly recommend this resort to anyone!

Very helpful service, free tuktuk accommodations to the town, great in resort restaurant…read more Would stay here again if I came to El Nido

Warning to all American tourist and tourist with semi high standards…read more Avoid this place at all cost!!!! ***Background: we rented two rooms. Our friends rented 6 rooms. So we're talking 8 rooms total. * rooms are dirty, unsanitary and dangerous. Molds can be found everywhere in the room and management could care less about the condition and cleanliness of the rooms * stench of urine and sewage reeks through out some of the rooms and there is no way of airing it out. * management is ran by one person. He will ignore your request. * everyone complains. you can hear neighbors from other rooms complaining all the time about bathroom flooding, smell, and other issues. *staff are undertrained and have difficulties fulfilling their job because management prevents them for being able to do their job correctly. I really do feel bad for them. * the hotel's sewage line connects to the beach and they have been fined for it. * bed bugs anyone?

During our trip to the Philippines, we stopped in El Nido for two nights to check out the beaches,…read morelagoons, and islands. The town itself isn't the fanciest - just roads with homes and hotels and lots of hustlers running shops, restaurants, and services to make money. The beaches are beautiful though and the boat tours are totally worth it. The only reason this hotel gets 2 stars is because it is ocean front and the view from our room was insane). Besides that, it's very VERY basic and low maintenance. Stepping into the room, I was super underwhelmed. The room was tiny - just big enough for the bed and a little dresser. The bathroom is what really got to me. The only separation between the shower and toilet is a foot or two. No tub, ledge, curtain, anything. It was really inconvenient when everything in the bathroom got wet during a shower. This also meant that there was sand everywhere once we washed off after the beach. So weird! The AC was right above our head. It was impossible to keep it on overnight as we got terrible headaches from the cold hitting our heads directly. Thankfully, there was a fan that we were able to keep on instead. Tiny ants. All over the wall. Thankfully they didn't seem to go near the bed or bathroom, mainly just stayed near the front door. There is no nightlife in this hotel in particular - but when you walk a few hotels down, there's plenty of restaurants and bars. I loved that we weren't directly in the middle of the commotion but were just a few minutes away. All the places were super chill and so much fun. For food during the day, there are lots of restaurants in the area. But why stay in the area when you could be on a boat tour? The hotel itself seemed clean and well kept (besides being low maintenance). They did have an included breakfast buffet every morning. Not much selection, but everything was good. As far as the people in the front, most of them tried to be nice but were not always helpful. Like when I was bleeding from getting cut by a coral reef, they were unable to provide me with any bandaids. What kind of hotel doesn't have a first aid kit? The upside is that this place was super cheap - I think we paid like $50 a night. Walking along the beach and comparing to other hotels, I do think El Nido Beach Hotel was one of the best (if not the best) that we saw. Spending only 2 nights here was not the worst thing possible - however, I would not have been able to handle a whole week here. Like I said, it was totally worth it! I'm glad we went to Boracay for a few days afterwards to relax in luxury!

My boyfriend and I were doing research before our trip to El Nido debating where we should stay for…read morea week. My BF found the Nest from Trip Advisor, did more research about the place. We ended up staying here for the entire trip - the location was perfect. The only negative part is that you have to pass by the cemetery every time (haha). The Nest is a new resort in Palawan - I think they just opened last November, so at the time, their website was still down. My BF contacted them via Facebook and they were very organized, clear and easy to contact. We booked our room through them on FB - the days we were staying made us stay in two different rooms, luckily they had the villa (room 1) open for our last few days in EL Nido. The staff here were professional, attentive, welcoming and friendly. The room came with complimentary breakfast. We pretty much had breakfast and dinner at The Nest the entire time we were in El Nido. We also did the couples massage, which is right above their bar/restaurant. The view was fantastic!! I mean, every morning and watching the sunset was just amazing - you get the view of the Helicopter island. Since they are new, their bar and pool wasn't ready during our stay - the location of where they plan to have the pool is so perfect! - Can't wait to go back to this resort! I would definitely recommend the Nest. We left early for our early flight back to Manila so we didn't have time to have one last breakfast, but when we checked out, they had to-go breakfast ready for us. (WOW!) We also met the owner and the owner's son, very friendly/down to earth people. They also have complimentary tricycles, we were able to get picked up/dropped off at the Airswift airport and got dropped off at the Canopy Walk. One other downfall is that the location is right on the beach, but it's not in the nice part of the beach. Too many rocks - you can't really swim either. But even that doesn't discourage me from wanting to come back to this resort....

I have to give this place a 5star! First the place has…read morebeautiful sunrise morning and sunset is definitely amazing. I think for the money is worth the penny! I want to put in one negative feedback with the rooms situation ...read the descriptions of what you're buying ...we bought seaside view queen and we got room 4 which has no view of the sea or ocean except when we are on the patio! But I still would give this place a 5 star because the staff has been exceptional with their service and we have been eating breakfast buffet and dinner menu the last 3 days when have been here. The staff in the restaurant are definitely exceptional! To name a few ...Abe...Gerald Reycael Luisa Rian Jambo ...he makes the best chicken adobo white meat ever for my dinner the last 3nights lol. Front desk were awesome as well Jeyson n Rocel! And also sharvin! Can't remember everyone but staff deserve recognition ...we had the best driver as well to welcome us on our first day on Sunday...both the van and tuk tuk driver ..maybe one of them is named Archie jade! Thanks for a very nice accommodation guys and we will be back soon! I'm glad we choose this place to stay

I had an excellent stay. Rooms cleaned frequently. Power consistent. Solid WiFi. Good breakfast…read more(Philippine or American style). Excellent service. I'd stay here again in a heartbeat and I'd recommend it to friends. 5 min 20 peso trike from El Nido proper. ~20 minutes from las cabanas. A few blocks from a variety of restaurants.

My family and I stayed here for our one night stay in El Nido and it was great that it was such a…read moreshort walk to the water. The service was wonderful and the included breakfast was great. The receptionist was so kind and even helped us get a tricycle and got in touch with our tour agent when we ran into issues. Definitely would return!

stayed at the hotel next door, walked over here to have lunch. the restaurant is facing the beach…read moreunder the tree. have a nice view of the sunset and the water. The menu is mixed local and western, a lot of seafood based dish. I tried their whole lapu (grouper) I believe is fried but still very juicy. there are still a lot of oil on the plate when served. it's a very big portion, it's best to share so you can also order something that can fill up. the fish itself doent come with rice or noodle so it might not be enough to last long. service is pretty slow, one person running the whole place. it took a little time for them to order and even to pay we just walked over to the cashier instead.

This place would be 5 stars for me easy. If it wasn't for the food…read more The food service/restaurant was extremely slow. The tuna poke came out Luke warm, the short ribs were not short ribs, the veggie omelet was made with frozen bagged cubed veggies, and the drinks were alright. Hopefully they can fix the food situation. As the rest of the property and staff is pretty rad! Our room was really nice! The views are incredible. The staff was super helpful! Down the beach a little at a neighboring resort is some really good coffee and breakfast.

The 5* is for the wonderful staff: Selle, Leoni, Kat, Albert, Shyriel, and the rest that I didn't…read moreget the names. Their friendliness made it very easy to communicate with them. And they really bent over backwards to accommodate my mom who had difficulty walking. Our room was the best in the house with 3 sides of windows allowing full immersion of the karst in front of the view .and the ocean below. The location is smack in the middle of town with lots of food choices within walking distance. And the beach to join the boat tours is right behind it. The hotel is a 3* hotel, don't expect luxury, but it is very clean.