Outstanding service, but check your room category for the best views…read more I was staying at the Lagun Hotel and wanted to share my experience. First, the staff here is exceptional. Every team member I've encountered has been professional, warm, and attentive. Their genuine care for guests is the standout feature of this property. Regarding the rooms, I've experienced two very different views. My first room featured a breathtaking look at the limestone cliffs, which was a highlight of my trip. Other days in another room, however, overlooks a residential area with visible, modest living conditions. The contrast between these two experiences was significant. While I understand the hotel cannot control its surroundings, providing more transparency about room types during the booking process--or when arranging a room change--would greatly help manage guest expectations. A quick tip for future travelers: The local wildlife is very active! I highly recommend bringing earplugs or noise-canceling headphones, as the neighborhood roosters begin crowing around 1:00 am. Additionally, I noticed some stained/mold issues in my current and previous bathroom that may need attention. I'm sharing this feedback constructively, as the service here truly deserves to shine.

This hotel is a complete nightmare! We had a terrible experience there and will never stay there…read moreagain. The hotel itself is in a terrible state compared to 5 years ago. First of all, they robbed us of a night's stay for a two-room reservation. When we call to complain, they tell us to wait for a supervisor and to call back later. We call back, but there is never a supervisor in sight. We called ahead to let them know our flight would be arriving a day later. They said that if they could book our room for that night, we wouldn't have to pay. We arrived early in the morning, and they said they had booked our room. So, we spent the entire morning waiting in the lobby, exhausted but were ok since we weren't paying for the night. When checking out, they gave us the checkout receipt that I requested, which showed the nights we had stayed there for proof. It's been an exhausting four months trying to get our money back from this hotel. They're total liars!

We had an amazing stay at Cuna Hotel. Service was excellent, staff from concierge, housekeeping,…read morefood and beverage service were consistent in making our stay a first and enjoyable stay in El Nido. The location is close to shops and restaurants that serve fresh seafood that you pick to get cooked. We selected this hotel based on previous reviews especially the stunning view from the 5th floor space deck where the resto and the infinity pool was located. The breakfast buffet had quite a spread of food selections. Happy hour drinks is buy one get one free. Except for the hair dryer that could be replaced with a better one, it's been a wonderful experience for our group.

Wow. It's on the 5th floor of the hotel with a view of the mountain and little bit of the ocean…read more They say you can only see little bit of the Sunset as it's covered by the mountain. Service is prompt and great. We ordered the sisig and mushroom soup which are both amazing. The bogo drinks - margarita is also ok - I tasted better ones. I would highly recommend the 2 dishes we tried and definitely want to bring my mom who loves mushroom soup. Salute to the chef indeed.

Sea Cocoon is a great hotel for the price. Yes, other hotels might have more amenities, but they…read morealso cost more. What Sea Cocoon offers is a comfortable, centrally located hotel with friendly staff, helpful recommendations, a great breakfast, and a wonderful view of the bay. Our room was clean, the air conditioning kept the room at a comfortable temperature, the front desk was able to order tricycle rides a bit cheaper than we could find on the street by ourselves, was able to direct us to the locations we wanted to visit, and had several connections within town. Each floor also had a water dispenser so you could fill up your travel bottle with water without having to rely on tap water. Outside of the hotel was a spot with an air compressor so you can remove sand from your shoes and sandals. Each room also has plenty of shelf space and a rack to hang things so you can pull all your clothes and gear out of your luggage and have everything easily accessible. I was in a more upscale hotel in Manila that didn't have all the great organization space Sea Cocoon offered. The facilities did look a little old, but the staff kept them clean. The elevator had a glitch where it didn't stop level at the floor you were exiting, but it was manageable. The sewer system in El Nido does smell, but the sink has a stopper in it; so long as you remember to use the stopper after using the sink, you won't get a smelly bathroom. I would absolutely stay at the Sea Cocoon the next time I visit El Nido.

1.5 stars Pros - Very…read morefriendly and helpful staff - Location is close to El Nido port - Free breakfast that taste decent The staff was so friendly that I feel bad for writing this negative review. However this hotel has a no refund policy, so here's a fair warning to any potential future traveller: Cons - There was a moldy smell during our entire stay. The first day we checked in there was a strong vinegar smell but that dissipated in a day, but the moldy smell persisted. That can't possibly be healthy to breathe in. The room is very humid, even more humid than outside. Mind you there hasn't been any rain in the past week so it wasn't humid because of a recent thunderstorm - The AC unit points down directly at the desk and bed and there was no way to change the direction. Hence the cold air was always blasting on my face when I'm sleeping. I wake up 6 times every day because of that - The sheet felt like a solid layer of humidity. I'm not sure if it's the material or how they wash it, but when I have it on me my skin feels very uncomfortable. That also keeps me up at night because the AC is too cold so I need the sheet on but that makes me feel very humid. I couldn't turn off the AC because then the room gets way too hot and humid - The WiFi is very unstable. Front desk said the typhoon from last December affected the whole island so WiFi is unstable on the entire island, but the WiFi is actually very fast and reliable in the hotel I just checked into - Not so much of a con, but they charge extra for beach towel rentals and there's no drinking water refill except for the first day you check in. I've stayed at many beach/island hotels and all of them had free beach towel rental and free water refill We originally booked 5 nights on Agoda but decided to extend 2 nights prior to check in. They suggested we pay in cash for a discount. We ended up staying only 3 nights because I have been inhaling moldy air and not been able to sleep properly for 3 days straight. I've brought up my concerns with front desk and they told me they have a no refund policy. I've had many bookings in 3 star hotels on tropical islands, so I'm well aware of the limitations of those hotels. However, Sea Cocoon is the only one that I felt like I had to leave because it was affecting my health.

The Cadlao Resort is an amazing oasis by the ocean, close enough to explore downtown El Nido and…read morebreathtaking views from two oceanside pools situated conveniently in the middle of your villa-esque hotel room. The service was impeccable by the staff and onsite restaurant Jinjer provided amazing food. The free breakfast was a combination of traditional Filipino dishes and western dishes which was tastefully done in both food quality and presentation. They even packed us breakfast for our early flight without any additional expected charge. Perhaps the only recommendation would be to have pool side service of drinks and food but otherwise the bar and Jinjer were close enough to the pools that it wasn't difficult to get anything. Would highly recommend this resort to anyone!

Very helpful service, free tuktuk accommodations to the town, great in resort restaurant…read more Would stay here again if I came to El Nido

Ingrid's is a bit Spartan. It is still comfortable, with amenities. The service is excellent.read more

stayed at the hotel next door, walked over here to have lunch. the restaurant is facing the beach…read moreunder the tree. have a nice view of the sunset and the water. The menu is mixed local and western, a lot of seafood based dish. I tried their whole lapu (grouper) I believe is fried but still very juicy. there are still a lot of oil on the plate when served. it's a very big portion, it's best to share so you can also order something that can fill up. the fish itself doent come with rice or noodle so it might not be enough to last long. service is pretty slow, one person running the whole place. it took a little time for them to order and even to pay we just walked over to the cashier instead.

This place would be 5 stars for me easy. If it wasn't for the food…read more The food service/restaurant was extremely slow. The tuna poke came out Luke warm, the short ribs were not short ribs, the veggie omelet was made with frozen bagged cubed veggies, and the drinks were alright. Hopefully they can fix the food situation. As the rest of the property and staff is pretty rad! Our room was really nice! The views are incredible. The staff was super helpful! Down the beach a little at a neighboring resort is some really good coffee and breakfast.

I cannot count how many people I have told to add this report to their bucket list! Once in a…read moreLifetime experience, literally a hidden gem! Incredible Staff, amazing views, gorgeous resort, perfect pool, and the most delicious all you can eat food. Best trip of my life, for real!!

This place has been featured in AWE channel, travel channel and travel magazine. I'm impressed by…read morethis place especially the staff. You don't have to worry about anything. Make sure you book the whole package including the meals. It is worth it. The staff makes sure it is smooth and safe from the time you check in at the airport, the transfer and all the tours. They accommodate you if they have it. The island hopping is beautiful. I was worried about the water that they serve, I was reluctant, but we are fine. I did not have to buy bottled water. The water here is filtered and safe. Highly recommended. They discourage tipping, but if you insist, they centralize the tipping. They make sure you don't miss your flight back. Awesome!

My husband and I stayed here for 3 days. What a beautiful resort!! Outstanding service as well!…read more Will definitely recommend and we will be back soon! Maraming Salamat po!

Stayed here for a week for a wedding. Very nice place and everyone that worked here were friendly…read moreand helpful. It started off with the hotel shuttle (a van) picking me up at the airport. The person at the airport took my bags and basically escorted me to the hotel with the driver. They had a bomb dog at the lobby that searched my bags which was interesting. Luckily I left my bombs at home. Got checked in and took a walk around the resort. Very clean property. Beach is on the back side of the hotel. Rooms are nice. They had big restaurant, a nice gym, spa facility, a game room and big lobby lounge area. Only thing that sucked was the pool and pool bar were closed for renovations. I also didn't like the grass areas around the sides of the hotel. Not very appealing since it wasn't even grass. Looks like green weeds. It was also very muddy since it rains on and off. The best part of this trip was the spa!! I tired to get a massage everyday while I was there but it didn't happen. I think her name was Charisse? I''m sorry for not remembering her name. She was awesome!!! Best massage ever in my life! Nothing like your typical Swedish or deep tissue like in the US. I had her do the combo every time I went. My typical routine every morning was to workout and then eat at the breakfast buffet at the restaurant which was amazing. They had all kinds of different choices of things to eat. Delicious and overwhelming! Overall, I enjoyed my stay. I would definitely stay at this hotel again.

Had to stay here 2 nights, the aircon works…read more.. Otherwise, if you're OK with the staff keying into your room while you are there...for no real reason, then stay here. Internet is off/on, beach is OK (much better near by), restaurant is forgettable.

Doublegem Beach Resort is a new hotel situated on Corong Corong Beach just a few minutes outside of…read moreEl Nido town. The setting is spectacular, right on the bay with views of the Bacuit islands and sunsets every night. There is a beautiful infinity pool and super comfortable double sized loungers facing the water. It's not cheap...US $150/night, including breakfast. The rooms are comfortable, but pretty basic, and lack conveniences like bedside lamps and a safe. There is an electric hot water kettle and coffee cups, but no instant coffee or tea is provided. They seem to still be putting the final touches on the property​ (exposed wires hanging from the ceiling, etc) the staff is not well trained, and the WiFi sucks. This place may truly be a gem in the future, but it still needs some work.

My boyfriend and I were doing research before our trip to El Nido debating where we should stay for…read morea week. My BF found the Nest from Trip Advisor, did more research about the place. We ended up staying here for the entire trip - the location was perfect. The only negative part is that you have to pass by the cemetery every time (haha). The Nest is a new resort in Palawan - I think they just opened last November, so at the time, their website was still down. My BF contacted them via Facebook and they were very organized, clear and easy to contact. We booked our room through them on FB - the days we were staying made us stay in two different rooms, luckily they had the villa (room 1) open for our last few days in EL Nido. The staff here were professional, attentive, welcoming and friendly. The room came with complimentary breakfast. We pretty much had breakfast and dinner at The Nest the entire time we were in El Nido. We also did the couples massage, which is right above their bar/restaurant. The view was fantastic!! I mean, every morning and watching the sunset was just amazing - you get the view of the Helicopter island. Since they are new, their bar and pool wasn't ready during our stay - the location of where they plan to have the pool is so perfect! - Can't wait to go back to this resort! I would definitely recommend the Nest. We left early for our early flight back to Manila so we didn't have time to have one last breakfast, but when we checked out, they had to-go breakfast ready for us. (WOW!) We also met the owner and the owner's son, very friendly/down to earth people. They also have complimentary tricycles, we were able to get picked up/dropped off at the Airswift airport and got dropped off at the Canopy Walk. One other downfall is that the location is right on the beach, but it's not in the nice part of the beach. Too many rocks - you can't really swim either. But even that doesn't discourage me from wanting to come back to this resort....

I have to give this place a 5star! First the place has…read morebeautiful sunrise morning and sunset is definitely amazing. I think for the money is worth the penny! I want to put in one negative feedback with the rooms situation ...read the descriptions of what you're buying ...we bought seaside view queen and we got room 4 which has no view of the sea or ocean except when we are on the patio! But I still would give this place a 5 star because the staff has been exceptional with their service and we have been eating breakfast buffet and dinner menu the last 3 days when have been here. The staff in the restaurant are definitely exceptional! To name a few ...Abe...Gerald Reycael Luisa Rian Jambo ...he makes the best chicken adobo white meat ever for my dinner the last 3nights lol. Front desk were awesome as well Jeyson n Rocel! And also sharvin! Can't remember everyone but staff deserve recognition ...we had the best driver as well to welcome us on our first day on Sunday...both the van and tuk tuk driver ..maybe one of them is named Archie jade! Thanks for a very nice accommodation guys and we will be back soon! I'm glad we choose this place to stay