I contacted Sal on a Tuesday and he was here Friday tuning the piano. His pricing was upfront, and…read moreI appreciate that. He spent over 2 hours with the piano, making this newly inherited heirloom sing again to make my grandma proud. He was very honest, and did not upsell me or even try to. In fact, I tried to upsell him and asked about a cleaning since this piano had been sitting for a few decades. He said it was in excellent condition, and his mantra was "If it's not broke, don't fix it," which I really appreciated. He also explained every step of the process, and used a tool that allowed me to watch him as he tuned it. I could see how when he first came it was really out of pitch and tune on the app, and then when he did the full tuning I could watch the symbol on the app go into the tuned position. He was also a really nice, courteous guy. He took off his shoes on our new carpet. He never asked me to leave a review, and I'm glad I went with him. I'm definitely going to use him again.

Sal came over to tune my piano, broke a string, charged me $200, pressured me to leave a 5 star…read morereview and then insisted on coming over another time, was 30 min late then said he didnt have time to tune it he just put the string back on but still charged me $200 and it sounds absolutely horrible. Unplayable. I am furious. I feel totally scammed. I spent $400 and my piano sounds worse than before. This person is not ethical and I demanded my money back and if I receive it I will consider making this a 3 star review.

Kind, skilled, and professional. Don't consider using anyone else…read more Also, you might get a special mini concert after the timing is complete--if you're lucky!

Have you ever had such a good experience with a service that you felt like you made a friend?…read moreThat's what happened when I called Hans. Hans answered the phone and was so pleasant and easy to talk to, I just knew I had to have him tune the piano. My piano had sticky keys in the lower register and I knew it needed a good tuning. I've been playing since I was 5 but I'm not that good. However, I can tell when the sound is not good. Hans came and instantly noticed everything right away. He was extremely thorough and you can tell that he's not only a music lover but a piano lover as well. And he is so funny! Cracks the funniest jokes. My keys actually needed some repairs and he had to remove the keys, (I didn't even know you could!) to fix the pins. Then came the tuning. Hans took his time making sure each of the 88 keys was just right. Then afterwards he played the most beautiful music, all the classics, Schubert, Beethoven, Chopin etc. When he asked me to play, he gave me some tips that I didn't even know about and gave me some confidence I didn't have. Now my piano sounds so amazing, and I want to practice just to invite Hans over for a concert! Thank you so much for fixing my piano! I highly highly recommend!

Very conscientious young man. Very knowledgeable with fair pricing. Was patient and recommended…read morecontinued maintenance of my baby grand. So glad I found him and would gladly recommend him.

Vasili is definitely a perfectionist. He has tuned my piano twice and I can verify he is very…read moreprofessional and knowledgeable. He is the only tuner I trust with my piano. Highly recommend!

I hired them to pick up a piano from a relative and move it to our house for a reasonable price…read more Ryan actually gave us a discount since they happened to be in the area from a previous move anyway which I appreciated. They moved it in with no issues whatsoever! I inquired about tuning services and he scheduled someone to come a few weeks later at a great price too!

Excellent communication, excellent price. Handled the long distance movement of a 60 year old…read moreupright Wurlitzer. Took great care in inspecting the piano before moving, carefully covering the piano before rolling it out to their trailer. Piano was delivered perfectly. Their pricing blew others out of the water. Ryan and crew are awesome. The piano is now safe and will live on with the next generation of our family. Thanks guys!

We wanted our piano tuned for the Holidays. So, we were so happy to be able to schedule easily and…read morequickly with The Piano Mechanic through the website. Brandon was on time and did a wonderful job deep cleaning and tuning our piano. We didn't realize how much work the piano needed, but he explained and showed us all the areas of concern. He showed us what work was absolutely necessary to get the piano in decent shape for the Holidays right now, and what could be done in the near future. So grateful that he was able to move things around in his schedule and squeeze us in. His work was meticulous and neat and fairly priced. Thank you so much, Brandon!

Brandon is so knowledgeable, friendly and helpful. He did an excellent job tuning my piano that…read morehad not been tuned in 10 years. I will be calling him again next time piano goes out of tune!

Ali is very knowledgable and an excellent person to work with. He tuned our family piano which is…read moreover 80 years old and for the first time, it sounds great. I'd contacted many piano tuners on Yelp and he was by far the least expensive as well. He was on time, professional, kind, and very easy to work with. Pianos can be out of tune for many reasons. Ali takes the time to recognize the issues and is experienced enough to know what is required. People leaving negative reviews may not recognize the intricacies involved in tuning a very old piano. You pay for his experience, knowledge, and the end results, not by the minute. I had a few keys repaired and a tuning. He also fixed a few keys which were right on the brink of sticking, which I greatly appreciated. For any future piano related issues I need, I will be contacting Ali at SD Piano Tuning and Repair. Thank you Ali for another great experience!!

Aside from being very displeased at Ali's $300 upsell (said I needed a $150 pitch raise and sticky…read morekey repair), I have come away feeling completely ripped off. My piano is not in tune and actually sounds worse than before. I'm sorry, but blowing air on keys should not cost 180 dollars. The website still shows his price as $180, but when he arrived he said that was a summer special and I'd need to pay 200. He said he'd "honor the deal," so he upsold me by 300 and 'gave me 20 off.' Also, telling someone you're going to be at their house around 12-1 means that you will be there working between 12 and one, not that you will show up between noon and one. If you're trying to communicate that you will arrive between 12-1, you say , "I'll arrive between noon and one. Is that window of time convenient?" I realized what he might have meant when I saw that he was parked outside of my home for twenty minutes before finally coming to my door at least 10 minutes after 1 PM. Either way, he was late and did not apologize. He got right to trying to get more money out of me. He spent a good portion of his time in my home on his phone, which is most likely why my piano is drastically out of tune. I noticed at least 3 phonecalls, and many stretches of silence where he was not working on my piano. My piano sounds worse than before. It is very out of tune. I have asked for at least a partial refund but haven't received any response. Have a listen for yourself. That's some hot garbage that cost $480.

We contracted with this company October 2021 to restore our baby grand. They took our money and our…read morepiano and we have heard nothing from them six months later. It seems that they have closed their facility : very very concerned

This company was recommended to me for moving/tuning our piano. I tried calling several times over…read morea couple of weeks, left multiple messages, and sent them an email. I never heard back.

Alethia is the best. We have used other tuners, but she is a standout. She researched the serial…read morenumber on our upright and determined it was built around 1915-1917. Sadly, the piano needs about $5000 in repairs. Alethia was willing to take it on, but we would rather buy a restored Piano for a fraction of that cost. Alethia was here for over 30 minutes, but she refused payment for her service. So kind and knowledgeable.

Alethia did a great job tuning an upright piano I recently acquired used. She was prompt and…read moreprofessional, and helped me understand what it needed. She worked quickly, and I was very impressed by the before/after difference! I didn't realize how good it could sound. Her pricing was fair and the whole experience was straightforward and pleasant.

I have a fully restored antique (1881) Steinway B (7 foot) that was in need of some voicing work,…read moreand Nick was recommended to me by another local piano technician. Nick took time to meticulously analyze the issues with my piano voicing and correct them. My piano now has the sound I always knew it was capable of. Nick also addressed some action-related issues and an unresolved damper problem. His pricing was very reasonable. Nick will do a great job if you just need a tuning, but if you have any sort of complex issues with your piano he is definitely the guy in San Diego county to go to.

Nick is super kind, professional and a lovely piano player and piano care expert! our piano has…read morebeen tuned with more musicality and all done super timely, and he even played a childhood fave song of mine from ff7 and some chopin! Highly recommend! He wore a mask for us too as we had baby coming!