Sal came over to tune my piano, broke a string, charged me $200, pressured me to leave a 5 star…read morereview and then insisted on coming over another time, was 30 min late then said he didnt have time to tune it he just put the string back on but still charged me $200 and it sounds absolutely horrible. Unplayable. I am furious. I feel totally scammed. I spent $400 and my piano sounds worse than before. This person is not ethical and I demanded my money back and if I receive it I will consider making this a 3 star review.

Sal responded to my request quickly and I was able to get an appt within a reasonable time frame…read more My piano had not been tuned for over 2 years and Sal was very meticulous bringing my piano back to life. Definitely excellent quality for the service fee. I will be calling on him again next year to keep this precious instrument in perfect playing condition.

Have you ever had such a good experience with a service that you felt like you made a friend?…read moreThat's what happened when I called Hans. Hans answered the phone and was so pleasant and easy to talk to, I just knew I had to have him tune the piano. My piano had sticky keys in the lower register and I knew it needed a good tuning. I've been playing since I was 5 but I'm not that good. However, I can tell when the sound is not good. Hans came and instantly noticed everything right away. He was extremely thorough and you can tell that he's not only a music lover but a piano lover as well. And he is so funny! Cracks the funniest jokes. My keys actually needed some repairs and he had to remove the keys, (I didn't even know you could!) to fix the pins. Then came the tuning. Hans took his time making sure each of the 88 keys was just right. Then afterwards he played the most beautiful music, all the classics, Schubert, Beethoven, Chopin etc. When he asked me to play, he gave me some tips that I didn't even know about and gave me some confidence I didn't have. Now my piano sounds so amazing, and I want to practice just to invite Hans over for a concert! Thank you so much for fixing my piano! I highly highly recommend!

Great job and affordable. I highly recommend…read more We received my partner's childhood piano about six months when his aunt decided to move. It's an upright Kimball piano and in great condition, but it hadn't been tuned in forever. Hans came and tuned it up for us, and now it sounds amazing. He really knows what he's doing and is very kind. One of the keys was also messed up, and he fixed it for free. He's a really talented pianist, and it was a pleasure to hear him play a few pieces to test his tuning job along the way. This happened during COVID, and he wore a mask the whole time, so there were no issues there.

Vasili is definitely a perfectionist. He has tuned my piano twice and I can verify he is very…read moreprofessional and knowledgeable. He is the only tuner I trust with my piano. Highly recommend!

Such attention to detail. I loved everything about this service. Online booking and confirmation. A…read moretext reminder before the appointment. A great explanation of what to expect once Vasili arrived. Beautiful tuning and was careful to try not to snap our degrading strings. And, a clean piano after his cleaning!

Ryan is professional and seasoned. Right off the bat he asked questions the other 6 companies I…read morecalled did not ask. This made me more at ease and his schedule was flexible enough that we were able to move our piano in less than a week. He was fair in his pricing and competitive to others in San Diego. Day of the move all went smoothly and the piano was moved with great care and patience. Would recommend this company and will be hiring Ryan again when services are needed.

Ryan and Nathan were incredible moving our baby grand. They worked like a well- oiled machine. They…read morewere terrific and so accommodating. I felt they really went above and beyond. I'm so glad I found them!

Brandon is " Top Notch" none better. A master of the trade…read more I recommend him to anyone who loves their piano!

We wanted our piano tuned for the Holidays. So, we were so happy to be able to schedule easily and…read morequickly with The Piano Mechanic through the website. Brandon was on time and did a wonderful job deep cleaning and tuning our piano. We didn't realize how much work the piano needed, but he explained and showed us all the areas of concern. He showed us what work was absolutely necessary to get the piano in decent shape for the Holidays right now, and what could be done in the near future. So grateful that he was able to move things around in his schedule and squeeze us in. His work was meticulous and neat and fairly priced. Thank you so much, Brandon!

Ali was very professional and worked quickly to totally upgrade the sound of our old piano. I would…read morehighly recommend him. His love of music and pianos comes across in the way he methodically goes about his business.

I wouldn't call this company again or recommend. I talked to Ali on the phone and told him I had an…read moreold piano and didn't want to spend much money on it until we knew we were ready to play it. He told me $200 was the going rate to tune a piano. I was very clear that's all I wanted and did not want to go above $200. He said he would do a free assessment of my piano as well. When he came, he then told me he could not tune my piano without a $140 pre-tune in addition to the $200 tuning. So the whole thing cost me $340 and he spent less than an hour on my piano. I felt it was deceptive and disingenuous and I would never use him again nor would I recommend him.

We contracted with this company October 2021 to restore our baby grand. They took our money and our…read morepiano and we have heard nothing from them six months later. It seems that they have closed their facility : very very concerned

This company was recommended to me for moving/tuning our piano. I tried calling several times over…read morea couple of weeks, left multiple messages, and sent them an email. I never heard back.

Alethia is the best. We have used other tuners, but she is a standout. She researched the serial…read morenumber on our upright and determined it was built around 1915-1917. Sadly, the piano needs about $5000 in repairs. Alethia was willing to take it on, but we would rather buy a restored Piano for a fraction of that cost. Alethia was here for over 30 minutes, but she refused payment for her service. So kind and knowledgeable.

Alethia did a great job tuning an upright piano I recently acquired used. She was prompt and…read moreprofessional, and helped me understand what it needed. She worked quickly, and I was very impressed by the before/after difference! I didn't realize how good it could sound. Her pricing was fair and the whole experience was straightforward and pleasant.

Nick is super kind, professional and a lovely piano player and piano care expert! our piano has…read morebeen tuned with more musicality and all done super timely, and he even played a childhood fave song of mine from ff7 and some chopin! Highly recommend! He wore a mask for us too as we had baby coming!

I have a fully restored antique (1881) Steinway B (7 foot) that was in need of some voicing work,…read moreand Nick was recommended to me by another local piano technician. Nick took time to meticulously analyze the issues with my piano voicing and correct them. My piano now has the sound I always knew it was capable of. Nick also addressed some action-related issues and an unresolved damper problem. His pricing was very reasonable. Nick will do a great job if you just need a tuning, but if you have any sort of complex issues with your piano he is definitely the guy in San Diego county to go to.