After seeing several providers who dismissed my concerns and seemed more focused on my size than…read moreactually listening to me, I was beginning to feel hopeless. Every symptom I mentioned was brushed off or attributed to my weight, even though many of these health issues have been present since I was much smaller. I was recommended to Hannah by a family member, and I'm so grateful I took their advice. From the very beginning, Hannah treated me with respect and compassion. She genuinely listened, made me feel heard, and never made assumptions about my body or my health. She took a thoughtful, measured approach to my care--never pushing unnecessary medications and always making sure I was comfortable with the plan moving forward. It was such a relief to finally be seen by someone who treats the whole person, not just numbers on a chart. I truly appreciate the care Hannah provides and would recommend her to anyone looking for a provider who listens, respects, and advocates for their patients.

It is very difficult to get an appointment with Dr. Morkos. As many people as they have working…read morethere, you would think they would answer their phones. Most of the time they do not answer their phones nor do they return phone calls in a timely manner. I don't understand how a doctors office does not answer their phones! I would avoid this practice, if you need to get an appointment immediately or need to speak to someone.

Absolutely FANTASTIC EXPERIENCE! The kindest staff (and they are soooo knowledgeable!!!) I came for…read morethe Hydrafacial and it was SOOOO relaxing and my skin feels soooo refreshed and clean now! They also have some really awesome technology too, and you can learn a lot about your skin. Amazing experience and I will absolutely be back :)

AmaaaaaaaaaaaaaaaaaaaAAAAAAZING -----so good -----------------------------_________ great…read moreaesthetics---- as good as it gets almost can't be seen---- what a secret this is great amazing value

Everyone should avoid this place!!! I had very high expectations for this place…read moreespecially with Lindsey because I was hoping to find a good place I could trust long-term for skincare and anti-aging treatments. To start cautiously, I decided to try Botox injections first. My first Botox treatment was decent, which gave me the confidence to return. Unfortunately, my later experiences were very disappointing. After my second Botox treatment, my eyes were swollen for over a month. I also had tear trough filler done here by Lindsey, and the result was extremely disappointing. Before the procedure, she mentioned that she frequently performs tear trough filler and is very experienced with it, which is why I chose to trust her. My original concern was under-eye hollowness, but after the treatment, my left under-eye looked worse than before. In addition to the hollow area, a very noticeable crease/line developed after the treatment. When I asked her to correct it, I was told the result looked "great," which was both frustrating and misleading. Only after multiple requests did she agree to dissolve a small amount, and the crease slightly improved. suggesting the issue was related to the filler placement. Given this improvement, I felt further dissolving was necessary, but she refused to continue treatment and continued to insist that everything looked fine and ultimately told me they would no longer see me as a patient. I find this extremely unprofessional. The problem was caused by the procedure, yet no proper solution was offered and no refund was provided. If you are unable to correct your own work, the least you can do is take responsibility. Based on my experience, this place appears to prioritize completing services over ensuring satisfactory outcomes.I would not recommend this place to anyone!

Absolutely love Lindsey and normally reception is really nice but whoever was answering the phones…read moretoday wasn't the nicest. Maybe it was an off day....not sure, but hope so because Lindsey is great.

Ariana I thank you soooo much for my second Fotona 4D facelift treatment today. She is always very…read moreprofessional, experienced and very friendly. Can't wait for my third treatment Not mentioning that the spa atmosphere is relaxing, clean and all staff are friendly and very well experienced. Definitely recommend it 5

Would not recommend this business at all. Cancellation is written clearly on their website. Called…read morethem to verify and they even sent a text along with email confirmation with time stamped. After 2 weeks of cancellation there was no refund. I called them back and said manager is the only person that can do refunds. Zero call backs.

Fantastic experience, think I've found my med spa home here after exploring a few different places…read more The check in process, care from the providers, and convenience of the whole visit was so nice. Also, their Easter decorations were beautiful!!! Such a pretty office.

Love Dr.Rosy honestly and work. With the new front desk,…read morechecking in and out was a breeze glad they got rid of the old one.

UPDATE I WENT TO TOTAL MED SPA ALLEN AND THEY FIXED THE BOTCHED JEAUVEA I DID NOT ASK FOR, and they…read moremade it look 1000000 times better. I've got over 100 units, have spent thousands between June-July, to get my smooth forehead back. Over night. Woke up, went and got my forehead done, and it didn't work 50 units of xeomin, went back, 2 weeks later, got another 50, went back AGAIN for another 50....Then came to Lux to get the 60 units of Botox (not of something I did NOT want-I specifically asked and pushed for Botox). My body is obviously rejecting the tox's. Xeomin/Jeauvu. So, my original Dr, who I've been going to for 5 years, injected 100-200 units, of xeomin and it failed. So, I ventured out the box to go here. To get Botox. Brooke was great. However, how dismissed I got treated after spending $600 for my forehead to look like this (well over a grand in total) because they wanted to try a "new better product" which I explained i was not comfortable with, but they did anyway...... And now I'm walking around like this, after now, almost 200 units of tox in less than 2 months has been put in my forehead. Is it either of the injectors fault? No!!! Not at all, however the way I was dismissed and told "You need to go to a plastic surgeon that's never happened to a client" like too bad so sad, we will just take your $600 and not even try to help figure it out, or help you. Super dismissed. Botox is my only self esteem, feel good thing. Gross, I know, but to be dismissed so blunt and zero kind of accountability for putting an tox in, i specifically said "probably won't work" promised it would "work better" and not even trying to figure it out after spending that amount, has left me pretty hurt and upset. No one who cares, or is professional says "sorry too bad don't know what to tell you", just really had rubbed me the wrong way. I DID NOT WANT JEAUVEA I WANTED BOTOX. TO BE CLEAR. I don't think she was mean, or rude intentionally or even at all, it's just the fact, I just paid to get 60 units that failed, with a tox i DID NOT WANT in the first place, because of this very reason. I know Botox works, anything else dissolves but they were adamant on jeauvau or whatever it's called. And here are the results, a month post 200 units of different tox (they did 60 units of jevueau) which again, I said I wanted Botox, but kept getting told "this is better" Shouldn't look like this less than a month-a month later-a month later, and that's why I wanted Botox, and not jeauveau. Current pics of "a month post jeauveau" Vs what I looked like RIGHT BEFORE this last injection nightmare. It was smooth, didn't wrinkle or fold like that, not all patchy and botched looking. My forehead looks worse post all this, than it did pre my 3 month touch up (Over the past couple of months over 100 tox's only 60 at Lux). I'm upset because I KNEW a new tox WOULD NOT work, it never does, and I went with the pushy suggestion and ended up with a really unfortunate looking forehead. Barbie doesn't like the word "botched" but that's exactly how I feel with this forehead. And flushed $600 down the drain for this ‍ not ok. My forehead looks worse than it did pre visit. When a customer asks for Botox, do not sway them, I knew this would happen, which is why I kept on pushing to stick with Botox. But "something better" was being used, and it's obviously not better, at all, because it failed. A $600 fail to some nothing, but for me. It is. This was my 3 times a year only thing I do for myself. And I'm left looking bad. 5 years. Never in my 5 years doing this, has it ever looked this horrible, even pre Botox. The suggestion was "go see a plastic surgeon i have no idea". I don't have money to see a plastic surgeon. The only "plastic surgery" I get, which is not even plastic surgery is Botox. That's it. Had we of just gone with what the customer feels comfortable with (BOTOX) then it wouldn't be this bad, I knew immediately the highly pushed one, would not work. If the Botox would have failed, I would have been content, but because a new product was pushed, and not really given the option I wanted. Give the customer what they ask for please. If they ask for Botox, give them Botox. Don't sway them please.

Oh my gosh, I just realized that I posted my positive review to the McKinney location. I actually…read morehave gone to the Van Alstyne location twice & would go again. The staff is very focused on customer service. I enjoyed my facial too!

I had the best experience at Ultimate Image Med Spa! Kenzie did an amazing job during my laser…read moreappointment. She explained everything clearly before we started and made sure I felt comfortable the entire time. I was honestly a little nervous going in, but she was so kind, professional, and reassuring that it immediately put me at ease. She checked in with me throughout the session and made the process smooth and easy. I highly recommend booking with Kenzie!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

This is such a wonderful place. I've done microneedling, clear&brilliant, Morpheus, and quantumrf…read moreover the last several years. I feel rejuvenated and I've had some lovely compliments from friends saying they can't figure out what I'm doing but they think I look great. Susan is a delight and has helped me through the entire process. I highly recommend going here if you want to feel a little more fresh-faced! :)

I had a tummy tuck and lipo to my flanks one year ago yesterday. I'm extremely happy with the…read moreresults. After having children my body was never the same. Now It's back and life changing. If you have ever considered getting you tummy flat, just do it. Dr Setty and his staff are wonderful. He's a plastic surgeon artist!

I came on a Wednesday after work because they're open late that day, and it was just phenomenal! I…read morehave been to other big name medspas and they don't hold a candle to how welcoming, fun, and educated Idy and her staff are. I got microneedling with added PRF on my face and it is very much worth it. Great experience. My skin looks and feels beautiful! Will come back and would recommend to others. *****Added photo was immediately after treatment and has the PRF dried on my face -- was told to wash off when I got home.

If I could give 10 stars, I would! I came in about a month ago for PRP under my eyes to treat my…read moreunder-eye bags, and I absolutely love the results. Mrs. Idy was such a pleasure to have as my nurse practitioner she was incredibly knowledgeable and explained every step of the process in detail. The entire team was so kind and welcoming as well. I'll definitely be coming back for more self-care and beauty enhancements. Thank you so much!

I love going to see Barbara! She is the best. She makes me feel so special and she makes the…read moreappointment a priority. She is always professional and explains everything in a way that I understand but also shows that she knows what is doing! I trust Barbara with all my needs. She takes great care of me!

Barbara was recommended to me through a friend and man.... She's absolutely amazing. She's the type…read moreof personality that you want to run into at any type of business. She's so personable and friendly, funny and very knowledgeable in her industry. She's also a nurse so that just makes it that much better for me. Her skill set on fillers is top notch! I had only had filler done twice to my lips before with Juvaderm and by someone not so experienced. I didn't know because I had no one else to compare her to. I messaged Barbara in the beginning and she walked me through her steps and also different fillers. I decided to go with the Versa. Which I'm happy I did. Filler can be very uncomfortable and with Barbara it wasn't bad at all. The Versa has a bit lidocaine in it already and plus she uses her own blend of numbing paste prior. I love that she goes evenly around and makes your lips look even and beautiful. Not gonna lie first three days wasn't a fan only because they were swollen, but after and now! I'm in love! They are perfect; she listened and gave me the result that I was desiring. I recommend her 100 times over and over.