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Scugog Mechanical

5.0 (5 reviews)
Closed • 7:00 am - 5:00 pm

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Limcan Certified - Limcan Certified Green Truck

Limcan Certified

(20 reviews)

My A/C service was done today by Jeff as part of my annual maintenance plan. He notified me just…read morebefore arriving and completed the job efficiently and promptly. I appreciated that I didn't have to wait all morning for him to come.

AUG 10, 2026…read more Absolutely worst customer service team ever. I wish I could give them a Zero Star. Its been close to 3 months since I first reported a problem in my AC. These guys just don't care. They just don't want to cooperate or work with me to get the issue resolved. I call, email every 3rd day, they never call back or reply to my email. I am regretting the day I selected Limcan to be my heating and cooling partner. Anyone who is planning to use Limcan for AC Heating, please note that they are extremely attractive during the sales process. And equally poor after... Oh FYI. My AC is still broken. AUG 25, 2026 (UPDATE) Following my original review, I also filed complaints with the BBB and Ontario consumer protection agencies. Shortly afterward, the Limcan team contacted me, scheduled a service appointment, and successfully resolved the issue. The repair process itself was smooth, professional, and my AC is now working properly. I appreciate the efforts of the team members who ultimately helped resolve the problem, and I am thankful that the issue has finally been fixed. That said, I am not changing my star rating at this time. While the recent service experience was positive, it does not erase the frustration of spending more than two months without a functioning AC and receiving little communication during that period. My family and I experienced a great deal of inconvenience, and that remains an important part of the overall customer experience. Limcan remains my chosen heating and cooling provider, so I expect I will interact with them again in the future. If future experiences demonstrate consistently responsive and customer-focused service, I will gladly revisit this review and consider updating my rating accordingly.

Scugog Mechanical - hvac - Updated October 2026

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