I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

We bought my wedding ring from here 5-6 years ago. I live out of state and every time I am back in…read moreKC I take it for a cleaning. Not only was the staff always professional the wonderful the owners are just as great. They recently reappraised it for me too to ensure the insurance is up to date. This weekend I had a small crack in the band and emailed Karen on a Saturday within 30 mins she responded and gave me steps to take. I am obsessed with my ring and very very happy with the continued great service I get.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Beautiful store with very friendly and welcoming employees. I went for their Grand Re-Opening and…read moreeverything was so nice. It's a decent sized jewelry store with a range of options to fit everyone's price range. I also liked their estate items and preloved designer handbags.

They are very friendly and they have good sales and good prices and lots of good stuff and lots of…read morediamonds!

Wonderful company, one-of-a-kind type jewelry. Fantastic display of gorgeous and unique jewelry…read more Their salesladies couldn't be nicer. They wait on you almost hand and foot. Kind, helpful and very, very knowledgeable. This is my new store to shop jewelry. It's like a kid walking into a "candy store" of jewelry-- you don't know where to look first!

The owner is exceptionally nice and knowledgeable and her staff are the same. I highly recommend…read moreusing this establishment.

Ordered a personalized mothers ring which is not returnable. Straight junk, very cheap looking. The…read morestones for my boys are not lined up. It looks terrible and I'm so disappointed to have wasted my money. Never will I use zales again. My new purchase will be sitting in the box. To embarrassed to wear the junk.

Glen Ortiz was FANTASTIC!!! I brought in a cherished 1-ct diamond to the Oak Park Mall Zales to…read moreexplore options of what I could do with it. Glen's expertise offered me several suggestions and ultimately made me feel good about choosing to make it into a necklace. Glen assured me of the care they would take in handling and securing it. He offered insightful guidance to select the best quality and the best way to display it. He ensured my selection was exactly what I wanted and BOY! - did he deliver!!! It is BEAUTIFUL! I will cherish it FOREVER! THANK YOU GLEN! For providing such care, attentiveness, and professionalism in listening to my needs.

I've been a Karat's customer for a long time and they are ALWAYS the most friendly and helpful…read morestaff I've experienced at a Jewelry store. My family has been in the Jewelry business for over 30 years and I will only shop at Karat's. Their selection is unmatched, particularly if you are a watch person. And if they don't' have what you're looking for in store, they will literally travel the world to find exactly what you are looking for. I just purchased 3 watches from them this past month and it was done communicating with the owner while he was at Watches and Wonders in Switzerland! I trust the entire team and will never shop anywhere else!

Loved my experience at Karats Jewelry in Kansas City! The Shy Creation collection is absolutely…read morebeautiful -- modern, elegant, and perfect for everyday wear. The pieces layer so well and feel timeless yet on-trend. The staff was knowledgeable and made the experience feel personal. Highly recommend if you're looking for elevated fine jewelry with a modern touch

So happy with customer service. Dave took his time to help me understand my new watch and he…read moreresized the watch bracelet to perfection.

Wow! After years looking for a wedding band to compliment my ring. We had just left Shane Co. had a…read moreterrible experience with customer service, sorta left us hanging. From the moment we walked into Jared here, Al the manager listened to me. He was very knowledgeable and offered a few sets I normally would not have thought about. It was the WOW! Finally, after five years of looking for something that would make it more yet not break the bank. He did it! We could not be more happier with the ring and service here. Thank you for making my ring the one I have always wanted!!!!

My first purchase experience at Kendra Scott, and it was fabulous!…read moreAll the ladies were super kind, not pushy in selling at all. They helped me go back and forth in my decision making and made using my birthday discount super easy! I love my pink stone and rose gold necklace and earring pair!

Great experience with Melissa! She was so helpful working the color bar and helped me design the…read moremost beautiful piece 10/10 wonderful experience

I had the misfortune of having my jewelry completely fall apart after they claimed to have fixed…read moreit. The woman owner is absolutely horrific. She should NOT be in this business. The man (husband?) is lovely, though. There was zero accountability for the problem they caused, and she had the nerve to ask US not to come back. Believe me, we never want to step foot in there again. Their other negative reviews confirm this is the wrong place to take your business. They also randomly close early, which leaves customers in a lurch. Bad way to run a business. Stay away from this establishment. She's a complete wackadoodle!

Do not buy from moshiri. It was the worse experience I have ever had. I bought a 15k ring and the…read morediamonds fall out every time I wear the ring. The owner says it is because I am not use to wearing the ring. The diamonds are not set properly and when I looked with a microscope I can see even the big diamond isnt set properly so now I am scared to wear the ring. In my wedding pictures 2 small diamonds fell out. He won't stand buy his work he is so rude. Please run from this business. It isn't worth the headache. Homi will contact customers that leave bad reviews and threaten to sue them if they don't take the reviews down. Please please do not do business with homi. He is a total scammer