Great room, perfect amenities! Lots of families so maybe stay in the upper floors if you don't…read morewant to hear kiddos above your head! We were here before a Bills game. Perfect to hang out and play games with friends after trying out some local Breweries the night before. Clean, warm, good service and lots of hot water!

Manager at the front desk was extremely disrespectful my fiancé and I had to be moved rooms due to…read moreproblems in our room that we booked. Then to top it all off our new room wasn't secure the door did not lock at all i do not recommend this hotel In Amherst, I prefer the Home2 Suites by the Walden Galleria. The ice cubes have dirt in them and they are fresh from the ice maker .

This review is for the hotels's restaurant not the hotel itself…read more My doctor said I need to eat more leafy greens and more protein. So a steak salad it is! Strolled down to the restaurant here at the hotel and ordered me a steak salad. About 15 minutes later out came the salad. Up to the room I went. Open the salad container and found an abundance of salad and a decent amount of steak. They didn't ask me how I wanted the steak, but it came medium to medium well. That's fine. You get a ton of salad and about eight strips of steak. Just what the doctor ordered! Everything about the salad was good. You get a choice of five different dressings. I went with the Italian dressing. It wasn't over the top tangy, I found it to be just right.

I travel for work and always stay at Hilton brand hotels. This year I've stayed 62 nights in…read morehotels. I have never experienced such a horribly maintained doubletree in all of my travels. I was not informed that they were under construction until I arrived. The front desk employee said they stop everyday by 530pm. He did not say they start around 750am though. After a long day I got ready to take a shower and realized there were no bath towels in my room. I called the front desk and was told they would bring some right up (this was 10pm). About an hour later, still no towels the front desks calls to say things got busy and they were coming right now. I received 1 bath tiwel and 1 hand towel (I requested 2 bath towels and 2 wash cloths) around 11:45pm. Hopefully, once the renovations are completed this location will be a better representation of the Hilton brand. Currently it felt like a cheap roadside motel.

My husband booked this place for our Thanksgiving family visit, and it was a wonderful surprise…read more The room was perfect for us and our two young adult children. We were able to work out and host our family for dinner in a little room decorated for Christmas downstairs.. The entire staff was friendly, and we would definitely stay here again!

Seriously the best hotel staff I have ever encountered. Everyone was so friendly and hospitable. If…read moreI ever find myself back in Buffalo we will only stay here.

I was given the suite, 1 king bed and appreciated the spacious room. The check-in was simple, did…read moremobile check in, went up to the front desk, was given my key and off I went. The breakfast was your standard options - waffle maker, cold food items, oatmeal, eggs, bacon and coffee area. The biggest issue I had was 1) they need to do better job of cleaning, especially in the bathroom. Found lot of pieces of long hair that I ended up removing myself using the wipes that were in the room and 2) the mini fridge was iceberg that's been growing lol. It was melting and the water was gathering around the base of the fridge. Overall, enjoyed the stay, comfortable bed, which is important.

Probably one of the worst Marriott Fairfield Inn I have ever stayed…read more Let's list them: 1) slow check-in 2) security lock in room is sawed off 3) no "do not disturb" sign. Today when we asked for towels, instead of knocking, they just used the key and opened the door and let themselves in. Good thing I wasn't naked or doing the nastys. Since the security door is sawed off, there is no way of stopping any one from coming into our room at night while we are asleep. 4) they asked how many travelers when I booked the room, yet they gave us two sets of towels instead of 3 sets 5) dirty. Stains here stains there 6) gym: most disgusting gym I've seen for a Marriott or Fairfield Inn. The photos are self explanatory, it's bad. It's set at 82 degrees, nothing is wiped, mopped, cleaned or refilled. It's a hotbed for nasty germs and diseases. 7) Pool, my kid was very excited about the pool until we went to see it, even with the door closed, from the outside, our eyes started to sting from the strong odor oozing out of the pool room. The water looked thick, reeks of strong chemicals. The pool is only short of having bubbles coming out it like the tar swamps of the Jurassic era. 8) lack of staffs, from evening time to night time, no one is at the front desk, they see you when they see you. Just stand there and wait, not even a bell to ring. The only reason I gave it 2 stars and not 1 is because the staffs were nice. If I wasn't a gold elite Marriott member, this hotel would make me never want to stay at any Marriott hotels.

We have had good luck recently with Tapestry Collection hotels, and both liked the Mosey. Our room…read morewas a decent size, and the shower was a walk in with great water pressure and good hot water. We wanted something in the general Niagara Falls area, but not at the Falls, and this is about 30 minutes away. We liked the attached restaurant, we had dinner there one night and drinks the next. There is both garage and lot parking, and there seemed to be enough spaces. There is a tiny little pool, optimistically called "the spa" that is not a spa, but the water was warm. A lot of hallway noise in the evenings, so we did put on some music/white noise. Overall, another good location for date weekend.

Quality Hilton property. Professional staff…read more Rooms are very comfortable and maintained daily. Restaurant and lounge are great. Restaurant serves breakfast and dinners. Will always stay here working in town. Thank you

The restaurant! We were having a night out to watch White…read moreChristmas at the Shaw. We made a reservation. They kept the reservation. Seinfeld episode. Katie our waitress was amazing. Explained the set up, the new renovation, and history of our spot. Food was perfect. Service was Amazing. Timing. Temperature of the food. The music. The vibe. The set up. All the very best!

I wished I lived closer so I could come here every month!…read more What a wonderful spa in the heart of Niagara on the Lake. My bf and I had a little spa day here. His first time! I'm glad this was his first experience, as this is what he has future spas to compare to lol. Check-in was super easy and fast. We were guided to the change rooms. We came on a Thursday afternoon, so it wasn't too busy. I mostly had the change rooms to myself. Inside the lounge is dim, with soft music it's perfectly relaxing. The lounge offers a great selection of teas. Lemon ginger is my favourite, which they had. They also have espresso pods. Of course they have some spa water, which was super refreshing. The main thing that surprised me was the selection of snacks they had! I've never been to a spa where they had basically unlimited snacks in the lounge. They had granola, cookies, brownies, biscottis and more. My bf received a 30 min massage, which focused on one area and I had a 60 min massage. My masseuse was friendly and very knowledgeable. I would have appreciated a deeper pressure on my legs and arms but the duration on these areas, was so short (as requested) I barely thought to even let her know I'd would like her to go deeper. I did let her know in the beginning though, that I do like a firm and deep pressure. Overall, she was just ok. The experience was still relaxing and she did loosen my neck and shoulders, which is what I was there for mainly. I so so appreciate that she used a hot towel to remove the oil on my back and the back of my legs. I love when spas do this. But I wished she had also done this after she worked the front of my legs and arms. There was so much oil on these areas, it would have been nice to have something to wipe it off. I did end up using the shower, since the oil really bothered me. The showers are spacious and I like that there's an area inside the shower to keep your belongings. I love the fact that they use loccetaine products. The scent they use is so nice. They also provide mouth wash, q-tips, cotton pads, hair ties, combs, plastic bags, tampons and a hair dryer. Check the drawers for the hair ties, combs and tampons. I wish I had checked these earlier cuz I really needed a hair tie lol. Oh and they also provide robes, sandals and towels. A wonderful experience from start to end. I think it also helped that the spa wasn't too busy that day. I'm excited to come back and try more services. Maybe even the hydrotherapy!

4 stars Stayed here…read morefor 2 nights on a work trip. Overall, the stay was good; however, one night I found 2 bugs in the bathroom. The hotel seemed clean, but bugs that looked like roaches do not make someone feel comfortable. Positives - I was able to get an early check in. There is a water bottle filling machine on the first floor. The vending area (sodas and snacks) has very reasonable prices. The gentleman at the front desk, Dan, was the nicest hotel clerk I have ever encountered. Overall, the hotel was fairly clean. The towels and bathroom amenities were great quality. The WiFi worked great. See pic: Large (used) trash bag by elevator trash cans - the large bag is provided in room for ease of keeping the room clean and disposing of larger items. This is a great idea being the hotel is next to a sports facility. I can imagine this would help families clean up properly behind themselves! There was also a notice that they are upgrading the tvs to being "smart". While this didn't happen during my stay, it's a positive for future guests! Negatives - The bugs on my first night. The breakfast buffet was just meh. Although there is plenty to choose from, the first day the cheddar egg omelette was old and hard to cut through (breakfast at 7:30am), both days the yogurt was kept in a basket (dairy should be kept on ice), the waffle maker didn't cook all the way through (and no spray to help get the waffle out, so the outer part that was cooked stuck to the waffle maker), and by 7:30 on day 2 they were out of quite a bit of the fresh fruit (the only healthy option). The temperature in the room was hard to control - it doesn't let you select air or heat. 73 was cold air, 74 was like a full blown heater on blast.

We have stayed at this hotel many many times . It is clean , the rooms are nice , we really like…read morethe breakfast and it's close to the university . The front desk staff has always been so so. With the exception of a couple of people , the front desk staff never says good morning or Hello and are very unwelcoming . But this time around I needed to write a review because the service was really lacking . We stayed three nights . The sign in the bathroom clearly states that the rooms are cleaned every other day . At the end of the third day (we checked in SAT and now it was MON) we came home at night and found the room had been untouched . We called downstairs and all we got was that we had to ask for it to be cleaned . No apology no accommodation nothing . And if this was really the policy they should have stated it to us when we signed in . But again the sign in the bathroom stated that it was every other day . But nothing. so we asked for new towels to be brought up . An hour later we were still waiting so we had to call again and at that point it was done .Even if it was a mistake and it was overlooked ​ the way the staff apologizes and acknowledges the mistake can make a huge difference. We really did not receive proper service on this visit .

INCREDIBLE bed and breakfast! What a beautiful space (I stayed in The Blue Room), attention to…read moredetail, friendly and kind hosts and a breakfast I'll be thinking by about for the next few days. I only wish we had a few more nights there!

Philip and Martin have taken over the Inn and by reviews of the previous operators it seems they…read moreare continuing to maintain the level of elegant service. We stayed in the Bombay room. The beds were comfortable and soft. The shower water was super hot. The entire house is filled with Victorian period antiques. For breakfast she had the included gingerbread pancakes and I had the frittata. Delicious! The coffee was hand-pressed fresh and the juice & muffin were tasty. Downtown Fredonia and its National Registry twin commons has a variety of pubs and eateries an easy three blocks away. Highly recommended for a Fredonia Village stay.

Fantastic hotel! Great customer service, clean modern room, and staff is highly committed to…read moreproviding high quality service. Would highly recommend.

Amazing staff ! Clean and ready room - great bang for your buck. Excellent location!read more