The water pump in my 1990 1-Ton Toyota sprung a leak and I lost all my coolant. The folks I'd been…read moreusing for the past 10 years never picked up their phone. I called Fast Way Towing and Diego was able to get to me in about half an hour. He was friendly, polite and thorough. My truck is pretty long and quite heavy. He got it up on his flat bed and dropped me and my truck off where I wanted it to be repaired. I was able to pay their reasonable fee via Zelle, which made it fast and easy. Fast Way Towing is now in my cell phone for fast and easy future reference.

I am so happy that I contacted Fast Way Towing to tow my car. I was stranded down in L.A. and Diego…read morewas able to tow my car and give me a ride 30 miles to the mechanic. He was very kind and professional. I would definitely recommend Fast Way Towing to friends and family and anyone looking for a trustworthy, efficient and professional towing company.

Mike was a amazing driver super friendly fast and efficient! Thank you Mike we definitely recommend!read more

Was wonderful and fast and had fair prices came and changed our spare for us!! Call him first.read more

My car was towed while I was at work. Because of how busy my workday is, I didn't see the tow…read moresigns, and by the time I realized what had happened, my car was already gone. When I called to retrieve it, I was told it had been taken to a lot 45 minutes away, which is completely unreasonable. When I arrived to pick up my car, I was shocked by the fees. They were not only outrageous, but felt like an outright scam. My car hadn't even been there for a full day, yet I was still charged a storage fee. How this is allowed is beyond me--it feels like they are intentionally exploiting people who have no choice but to pay. On top of that, the process itself is ridiculous. Being told to go pay in one place and then go somewhere else to retrieve my car is unnecessary, frustrating, and clearly designed to make the experience as inconvenient as possible. They should bring the car to the customer, not send people on a runaround after already taking their money. This company's practices are predatory, overpriced, and unacceptable. They are clearly taking advantage of people, and businesses like this should not be allowed to operate this way.

Ok well obviously not a fan of getting towed but it's also not the employees fault. They are always…read morehelpful here, but a very costly visit....

Husband and I got into an accident in the evening and had our Tesla towed to a collision lot but…read morewanted it towed back to our garage so that Tesla can take care of the repairs. The initial towing company charged us $1100 to tow our car a little less than 5 miles to the collision center (with ridiculous add on fees by the way) and so we had Reliable Tow Pros do the second tow back to our place. Their fee was significantly more reasonable (~ $250) for the distance that they needed to tow it back to our place. Owner was extremely friendly and transparent -- the complete opposite of the first towing company that took our car. In addition, we were in a rush to get our car towed back to our place within the hour because we had to catch a flight at LAX and they were able to make it happen so kudos to Reliable Tow Pros! HIGHLY recommend if you are in need of a towing company that is friendly and communicative! For sure keeping them in our contacts for any future roadside assistance.

Tire popped on a massive pothole right outside century city mall…read more No other tow company answered or had availability. I called Reliable Tow and instantly Tom the owner answered. He got a flatbed to me in less than 20 minutes and even offered to come himself if I needed it faster. Car was driven onto flatbed and dropped off very gently. These guys are trustworthy and know their stuff imo. Esp if you have a sport or exotic car.

Excellent communication and care. Towed my motorcycle to me safely and quickly at a very reasonable…read moreprice. I'll definitely be using his service again!!

Affordable Moving & Heavy Hauling company was great to work with. Got back to me almost immediately…read moreand was able to come out within the hour. When he got here, he took a quick look at everything and just handled it . Didn't need help and got it done fast. The whole thing was really smooth and straightforward. Highly recommend.

This company came to my rescue as I'm a disabled driver and had a vehicle 340 miles from home that…read moreneeded to be towed immediately. They showed up at my hotel in Los Angeles within 30 minutes and charged a third less than the insurance company was going to charge with their vendors. There was a little confusion about the long haul, but other than that it was a fantastic experience with lots of communication and tracking of where my vehicle was. These gentlemen were fantastic in every way for me.Thank you!

It's hard to know where to start, but here goes: A few years ago I bought a new car battery from…read morethem. Today my car battery was dead, so I called them with the name/number on my original receipt -- also the same name/number in Yelp. When i called, I was told "we aren't Quality Towing... I don't know who they are." I explained the circumstances and the guy on the phone had NO explanation. I don't know what to make of this. I needed a jump start today, and they did send someone who took 52 minutes to arrive (though was originally told 30-40 minutes). Very friendly fellow who got my car started but had no idea why the number I had for Quality Towing didn't work. Cost was $5 - $10 more than others. Bottom line: Use another provider. There are lots of them. For all I know, the "new" company is great. But I wouldn't trust them given the aforementioned run-around.

our car was illegally impounded and this location was very understanding when it mattered…read moreabsolutely the most!!! thank you so much

1 Star - Predatory towing after accident, escalating fees, refused documentation…read more I was involved in a serious accident on Main Street in Santa Monica. My Prius was completely totaled. I was in shock and likely had a concussion. I was not in any condition to make clear decisions. Without my authorization, Tip Top Tow took possession of my vehicle after police called them. Nobody asked for my consent or informed me of my options. I have valid AAA coverage and could have arranged my own tow, but I was never given that opportunity. I was simply handed a card and told to call later. Now just days later, they are demanding nearly $700, including towing, storage, and additional fees. The storage fee increases every single day. I was also told that if the balance reaches around $2,000, they can sell the vehicle and send the rest to collections. The most concerning part was the complete lack of transparency. When I requested a written breakdown of charges, the owner (identified to me as Linnard) refused to provide it and said I would only receive documentation after full payment. Refusing to provide an itemized invoice is unacceptable and raises serious concerns. This happened while I was still dealing with the aftermath of a traumatic accident. Instead of professionalism or understanding, I experienced hostility, pressure, and zero willingness to provide basic documentation. After reading other Yelp reviews, I can see a clear pattern of similar experiences from many people. I strongly recommend people understand their rights and be cautious when dealing with this company. I am documenting everything. Omg may god bless these crooks! Amen

Great experience with Pete's Exclusive Tow! Excellent communication, professional service, and a…read morequick response when I needed help. I'm very grateful I found them. Thank you again I would definitely recommend and would use them again without hesitation!

Worst service possible Says open 24 hours but will not…read moreanswer a phone Called 3 different numbers and about 15 times and no answer They were supposed to come tow me and gave me an ETA of 3 hours But now it's 130am and I'm still waiting and they don't answer the phones Don't ever call this place for your personal use

Omar and his associate literally saved us. We were driving through the Grapevine on our way home…read morefrom Orange County all the way up to the Bay Area when our Honda Odyssey van broke down (total transmission failure) and we were stranded on the side of the highway off on the right-hand shoulder of the Grapevine. Nothing around but mountains. We had three young kids in the car and it was terrifying, as semi after semi hurtled past us. After calling 911 and being told we would probably need to wait a long time before anyone could get to us (and AAA telling us the same as well), suddenly JNO Towing pulled up and parked in front of us. They rescued us. While I was terrified and in shock, they both calmly and sweetly ushered us all into the 2nd seat of their truck, got our van secured on the tow, and offered to drive us all wherever we decided we wanted to go. As they drove all the way to Bakersfield and my husband and I tried to call rental car companies that would rent us a last-minute one-way rental (a tall order), they each got on their phones with car rental places in the area as well to inquire our behalf - without us even asking them to. When we were striking out with every company we talked to and it was becoming more obvious that we weren't going to successfully find a car rental that late in the afternoon, these incredibly generous men offered to drive us all the way home to the Bay Area. With young kids we ultimately decided we needed to get a little more space and seat restraints + boosters for such a long drive home, but we were so moved by their offer to do whatever they could to help in such a stressful and vulnerable situation, especially with three young children. They pulled over to a Costco, helped us retrieve a few things from the van, and stayed with us until our Uber arrived. Then they towed our van all the way back to our house in the Bay Area for us (arriving very late at night) and I think they may have even driven back home to LA that same night/into the early morning hours. They didn't act annoyed or put out even once. The entire ordeal, they kept expressing concern and care for us, clearly feeling bad for the situation we were in and offering help in ways we didn't even ask. They also offered their guidance about what to say when we took the van to Honda repair - how the transmission should be covered under warranty, etc. They went above and beyond in every single way, for a *very* good deal, all things considered (cheaper than AAA would have been!!). I will forever remember Omar and his associate (I regret that we didn't get his name!) because they saved our family, and reminded me that there really ARE good people in the world. Kind, good samaritans who remain calm under pressure and offer to help those in need. THANK YOU SO MUCH from the bottom of my heart!!!!

He picked us up on the Grapevine after we blew a coolant hose. We have an oversized vehicle over…read more10,000 pounds, not just a simple load and go. He did a great job handling the loading and unloading to not drag the hitch. Thank you for getting us off the freeway safely!