the office has grown and sadly - it has lost its caring feeling love Dr Shakin but the office staff…read morehas lost it caring homey feeling- it seems like they don't care about clients any more

I found Dr. Rothkopf by a friend and am very pleased with his dental office. He is very gentle and…read morealways ask if anything hurts that he does. He is very pleasant person to talk to also. Out of all the dentist I been to he is by far the best. If you are looking for a dentist I highly recommend him.

Dr.David Forlano is an amazing dentist , his staff are very knowledgeable. The office is state of…read morethe art, and very clean. I love that his Daughter Dr. Kristen Forlano is also a dentist at the practice. Everyone is very kind and gentle, willing to answer all questions.

From greeting to leaving you'll be transported to a dental oasis at the Forlano Dental Practice!…read moreEvery person I encountered at my appointment was highly competent and friendly. It was evident that they all had the same mission of providing impeccable patient care in their state-of-the-art facility. Dr. Kristen provided a thorough check-up and treatment for me on this visit. Truly, it was the best dental experience I have had world-wide! Schedule your appointment today with any of the legacy of professionals at the Doctors David, Kristen, and David Forlano practice. You will not be disappointed!

I have been going to this location for a few years, and unfortunately, my Dentist left the group…read more My Hygienist, Natalie, is always exceptional! I visited the group on Wednesday, October 16, for my six-month cleaning, and Dr. Michael Wakily was assigned to do my checkup. When he entered the exam room, he did not introduce himself; however, trying to bypass that oversight on his part, I joked that he came highly recommended as my regular Dentist left the group. Dr. Wakily examined my mouth and found three cavities. I asked if it was possible to have the three cavities repaired the same day, which he affirmed could be done as it would only take 30 to 40 minutes. He also indicated he would forward the information to the front desk, after which he left the exam room. While in the exam chair, a lady approached me and presented paperwork indicating the amount covered by my insurance and my out-of-pocket cost to repair the three cavities. I explained to the individual that I had overpaid on at least two prior occasions when immediately paying out-of-pocket costs calculated by Smilist East Islip, as confirmed by the Explanation of Benefit (EOB) that I receive a few weeks after every procedure. I further explained that in none of these instances, I was reimbursed by Smilist. On that end, I asked the individual if they could bill me when they ascertained the amount I would owe, as I had no problem paying it. The individual explained she would check with the doctor (Dr. Wakily) and get back to me. No more than two minutes later, the individual returned to the exam room and explained that I would have to wait until the bill was submitted to the insurance company, at which time I would know my exact out-of-pocket cost, which would be a few weeks. Here's the kicker: The individual said Dr. Wakily would only do the procedure after my out-of-pocket cost was determined. My problem with Smilist East Islip is that they seemed overly concerned about money, I/O the patient. No one truly heard me regarding my overpayment scenario. I have always paid for my out-of-pocket costs without incident. Instead of taking the time to understand my situation as a patient, they preferred not to do the procedure, even after it was affirmed that it could be done the same day. I have worked in corporate America for over thirty years, and every time I had a conversation with one of my clients (large and small), they would always tell me that customer service is more important than costs. Smilist East Islip needs to be reminded of that critical fact! Smilist East Islip lost a long-standing, good-paying customer today!

Wow. These reviews are very interesting. I went there this spring and was told I needed 2 root…read morecanals and 2 crowns. And had it done at $2500. I recommended my wife Rachael to them to fix a tooth another dentist failed to fix and came home to tell me she needs 3 crowns and was given a quote of $3100.00, hmm I am going to have a 2nd opinion for her and will report back.

I have used a few different dentists over the years and wish I found Dr. Morris and his staff…read moresooner. They were able to see me the same day and all paperwork was done online prior to the visit which resulted in no waiting room time. Dr. Morris was so personable all while letting me know exactly what he was doing at each stage of the procedure which was quick and thorough. Best overall experience I have had at a dentist's office, highly recommend.

Painless, clean, friendly,interested in your opinion and needs. Love De. Morris and his staff…read more Would highly recommend.